Energy Consumption: Average UK usage and how you can save

row of light bulbs

What is the average energy consumption in the UK in kWh?

Average electricity and gas consumption varies greatly depending on use and season. In addition, the average energy consumption in statistics is often pulled up by a few households with high consumption.

What's a kWh?
Before you can understand how much energy your home consumes, it’s important to find out a little more about how energy is measured. Household energy consumption in the UK is measured in terms of kilowatt hours, or kWh. A kilowatt is 1,000 watts. A kilowatt hour is a measurement that equals the amount of energy you would use if you had a 1,000 watt appliance running for an hour. So for example, if you had a 1,000 electric radiator on for an hour, it would use up one kWh.

Smaller appliances take a lot longer to consume a kWh. Even the brightest light bulb is normally only 100 watts. This means it would take 10 hours to consume 1kWh of energy. A 2,000 watt appliance on the other hand would have an average energy consumption of 1 kWh every 30 minutes.

What’s the Average Energy Usage UK?

Average energy consumption varies dramatically between households. Large, poorly-insulated homes, and those that are jam-packed with tech, are likely to use considerably more electricity than small, well-insulated properties. According to government figures, the average household in the UK consumes 3760 kWh per year. This figure has dropped over the last few years, dipping below 4,000kWh for the first time in decades in 2014. The average kWh per day in a UK household is in the range of 8.5 to 10 kWh.

This drop in average energy consumption is largely down to more efficient appliances and improved insulation. The increased popularity of smart meters has also made a lot of people more aware of the amount of energy they’re using. This has encouraged a number of households to cut their usage and reduce their energy bills.

How much is the average kWh in the UK?
The average daily consumption in a UK household is between 8.5 and 10 kWh. Many factors can influence this average energy consumption and the amount of electricity costs, such as the appliances that are used.

What is the average kwh usage per day in the UK?

The average daily consumption in a UK household is between 8.5 and 10 kWh. Many factors can influence this average energy consumption and the amount of electricity costs, such as the appliances that are used. A list of the energy consumption of different appliances you can find later on.

How much is the average kwh per year in the UK?

An average household in the UK has 2.4 people and uses 8 kWh of electricity and 33 kWh of gas per day, based on Ofgem data. This gives an average electricity consumption of 2,900 kWh of electricity and 12,000 kWh of gas per year.

How much is the average kwh usage per month?

The same calculation made by Ofgem shows, that the average monthly consumption would be a gas consumption of 1000 kWh and an electricity consumption of 242 kWh.

What is the average electricity consumption in the UK?

The East of England had the highest average household electricity consumption in the UK. In 2020, this amounted to 4,369 kilowatt hours per household. In contrast, households in the North East of England had the lowest average consumption of 3,360 kilowatt hours per household.


Electricity Consumption overtime in the UK
Year Electricity Consumption in kWh
2012 4,133
2013 4,042
2014 3,981
2015 3,859
2016 3,823
2017 3,717
2018 3,642


What is the average gas usage in the UK?

Average household gas consumption per meter was 28 per cent lower in 2020 than in 2005.
The fall in average gas consumption per meter has levelled off in recent years, partly due to methodological changes and probably partly due to the COVID-19 pandemic.

What is the typical gas usage in the UK
When it comes to average gas consumption, the figures are a little higher. A household with low consumption will probably get through around 8,000 kWh per year, while a high consumption household could use up to 17,000 kWh per year.

How is energy consumption changing year-to-year?

Total gas consumption in 2020 was 1.3% higher than in 2018. Unlike electricity, the household sector is the largest consumer, consuming 64% of total gas consumption in the UK in 2020.

Energy Intensity change

Energy consumption per unit of production is also called energy intensity. This shows how efficiently energy is used over time. Changes in energy intensity occur for a variety of reasons: Process changes, technological change and structural changes. In the household sector, there has been a general downward trend in domestic consumption since 2005, which can be attributed to improvements in energy efficiency measures. The decline in the passenger and freight transport categories in 2020 is a direct result of the Covid 19 pandemic.

What is the average energy consumption per household in the UK?

The number of kilowatts it takes to power a house varies depending on a number of factors. As heating and cooling appliances are generally the most expensive, the size of your house can have a big impact on its energy consumption.

What is a typical household’s energy use?

A 3-bed house consumes around 3,000 kwh of electricity. Ofgem already classifies this size as medium consumption. Of course, the actual consumption varies greatly depending on the individual circumstances.

how many kwh does a house use per day in the UK

The average kWh per day in a UK household is between 8.5 and 10 kWh. Many factors can affect your average energy consumption and the amount of electricity you spend - including the appliances you use

How many kWh does a house use per month in the UK

According to Ofgem publications, a house in the UK consumes 242 kWh of electricity and 1,000 kWh of gas per month.

What is the average household electricity usage in the UK

One of the most important factors affecting your energy bill is the size of your home. Your energy consumption habits and where you live also play a role, so this is only a rough guide. Here you can find the average electricity consumption depending on the size of your house.


Electricity usage by number of bedrooms
Number of bedrooms Electricity consumption (kWh)
1-2 2,000
3 3,100
4 or more 4,600


Manage your energy usage

How many kWh of gas does a house use?

The average gas consumption does not depend so much on the number of people per household, but rather on the number of bedrooms per dwelling. In the table below you will find the average gas consumption per number of bedrooms:


Gas usage by number of bedrooms
Number of bedrooms Gas consumption (kWh)
1 10,000
2 15,000
3 25,000
4 29,000
5 add 2,500 per room


How does your home compare to others in the UK?

The table below shows the average energy consumption of different types of homes commonly found in the UK:


Energy consumption by different types of houses
Type of home Average energy consumption (kWh)
Mid-terrace 2779
Flat 2829
End terrace 344
Semi-detached 3847
Bungalow 3866
Detached house 4153


What appliances use the most electricity?

Most of the electricity used in your home will be consumed by your appliances. Some of these appliances are surprisingly energy hungry, even when they’re on standby.

In general, the gadgets that use the most electricity are those that heat and cool things. So your fridge, freezer, kettle, toaster and electric boiler are likely to contribute the most towards your average electricity consumption. Appliances like lamps, TVs and stereos generally use much less energy than other electronics. Although leaving them on standby does add significantly to their average consumption.

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How do we use electricity in the home?

Washing machines, dishwashers and similar appliances account for about 25 per cent of an average household's electricity consumption. Televisions and game consoles consume 19 per cent of a household's electricity.

Energy consumption by appliances

The table below shows the average energy consumption of common household appliances and how much they add to your household energy bills.

  • Wet appliances use the most energy in the household, with a percentage of 21% of total use
  • After that come the cold appliances with a share of 16%
  • Followed by the lighting with 15%
  • Cooking appliances (ovens, microwaves) and Consumer electronics (TV, laptop) share the following place with 14 % each. 14% are also consumed from undefinable sources
  • Lastly, 7% is consumed by ICT

How much does is cost to run a TV?

On average, most 55-inch TVs use about one unit of electricity to watch TV for 12 hours - the equivalent of 2p per hour. The Energy Saving Trust estimates that a 60-inch A-rated TV would cost £39 per year to run. In contrast, an equivalent 32-inch TV would cost only £12.

How much energy does a fridge freezer use?

The fridge freezer uses electricity all the time and the bigger it is, the more energy it consumes. Research has shown that it costs around £39 per year to run a 180 litre A class fridge freezer. A larger model with a capacity of 525 litres will increase your fridge's electricity consumption to around £52 per year.

How much energy does lighting use?

Depending on the bulb, the energy consumption can vary. A conventional light bulb that consumes 0.06 kWh would cost you £21.90 per year if operated 8 hours per day. LEDs, on the other hand, are much cheaper. For an LED that lasts for years and uses only about 6 kWh per year, you pay about £6.

How to reduce your average energy consumption?

If you want to minimise your annual energy bills, or reduce your carbon footprint, there are lots of ways to lower your average energy consumption. Making a few small changes can actually make a significant difference to your annual energy bill.

  • Invest in energy efficient appliances
  • Don’t leave appliances on standby
  • Turn your thermostat down
  • Swap standard light bulbs for energy efficient alternatives
  • Turn lights off when rooms aren’t in use
  • Wash clothes at a lower temperature

How much does my energy consumption cost?

According to Ofgem, the typical household of 2.4 people uses 2,900 kWh of electricity a year at an average cost of 20p/kWh. This translates into an average electricity bill of £580 per year or £48.33 per month. To calculate your energy cost you can multiply the wattage by the number of hours you use it and then divide the result by 1,000. A very simple example: If you pay 17 pence per kWh and your microwave has 1,000 watts, it will cost you 17 pence to run it for one hour.

How is my bill calculated?
Your energy consumption is the most important part of your bill. Your energy supplier charges for each unit or kilowatt hour (kWh) you use, so the more you use, the more you pay.

What is an average dual fuel bill?

A dual-fuel tariff means that you get both your gas and your electricity from the same supplier. People usually get their gas and electricity from two different energy companies. However, dual energy tariffs can be a good way to save money on your gas and electricity bills.
The calculation of the average gas and electricity bill in the UK depends on a variety of factors. However, according to Ofgem, the average variable dual fuel tariff from April 2021 will be £95 per month or £1,138 per year.

What is an average electric bill?

What is the average electricity bill per month? In 2020, the average electricity bill per year was £707. This is £59 per month, an increase of 1.3% on 2019. These figures are based on government figures for an annual consumption of 3,600 kWh/year.

What is the cost of electricity per kWh?

The unit cost of electricity in the price cap until 31 March 2022 was only £0.21/kWh. The actual cost, under the cap, for normal consumption and paying by direct debit, was on average £0.185/kWh in 2021.

What is an average energy bill?

According to Ofgem's January 2022 figures, the average variable tariff for two fuels was £1,277 per year or £106.41 per month. So we can assume that gas and electricity cost about £3.50 per day.

How much does gas cost per kWh?

The unit cost of electricity in the price cap until 31 March 2022 was only £0.21/kWh. Customers with normal consumption who pay by direct debit pay an average of £0.185/kWh in 2021.

How much energy do we produce and consume?

The amount of energy the UK produces varies year by year. For a long time, the UK was fairly self-sufficient when it came to energy production. However, as the North Sea oil reserves have begun to dwindle, the country has started relying on imports for an ever-larger proportion of its energy needs.

Energy consumption and production in the UK

Energy in the UK comes from a number of different sources including fossil fuels, renewables, gas and nuclear. At the moment, the majority of our energy still comes from fossil fuels. Although over the past decade, the percentage of energy derived from fossil fuels has dropped significantly. This has mostly been caused by the rise of renewable energy and more efficient green energy production processes.


Energy consumption and production in the UK
Fuel 2011 2018
Gas 40% 39%
Coal 30% 5%
Nuclear Power 19% 19%
Renewables 4% 33%


In 2019, the UK produced a total of 323.7 TWh of electricity. That was 2.8% lower compared to 2018 when the UK produced 332.9 TWh of electricity. In 2019, total energy consumption in the UK stood at 301.76 TWh. A TWh is a Terawatt-hour, or 1012 watt-hours.

Energy dependency in the UK

In 2017, net imports made up 36% of UK energy needs. This means that 64% of the energy consumed in the UK is made in the UK.

chart

Energy consumption by country

How much is the average kWh in the UK?
The UK compares relatively favourably with other developed nations around the world, with 4,648 kWh gas consumption per year. For example, people living in the US and Canada consume almost 12,000 kWh in electricity every year.

Australia and France are also high-energy consumers while households in Russia and Italy get through just 2,000 – 3,000 kWh per year each. Countries in Asia consume the least energy with the average consumption in China, India and Indonesia between 1,000 and 2,000 kWh per year.


Energy consumption by country
Country kWh usage per year
Canada 11,879 kWh
USA 11,698 kWh
Australia 7,227 kWh
France 6,343 kWh
UK 4,648 kWh
Italy 2,777 kWh
Russia 2,419 kWh
India 900 kWh


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How to save on your gas and electricity costs?

stove and oven

Some changes are more convenient than others, and there’s a combination of big and small impacts you can make. But when they are all added together they can mean some big savings. If you are in debt, or if you are a student you are probably looking to lower your energy bills, make savings and find cheap energy bills, so read on to find out how.

At Switch Plan, we can help you save money on your energy bills! Searching the UK energy market can often be confusing and, for that reason, we have got your back! All you have to do is give our experts a call at the number above and they will be able to help you out.

First, it’s worth knowing whether you are paying more or less than the average home for your energy supplies. You need to bear in mind that the cost of your electricity can vary according to a number of factors. These include:

  1. Where you live in the UK – the rates you pay per unit of gas or electricity can vary according to the region where you live
  2. Your energy supplier – different suppliers charge different rates for units of gas and electricity
  3. Choice of tariff – there are hundreds of different tariffs from suppliers, and variable rate tariffs are generally more expensive than fixed-rate tariffs
  4. Energy usage – how much energy you use and the appliances you have in your home will affect the size of your bill

What is the average cost of gas and electricity in the UK?

The average cost of electricity in the UK, per month and per year, is as follows:

Type of property Cost per month Cost per year
Small
1 - 2 bedroom house or flat
£34 £403
Medium
3 - 4 bedroom house
£49 £590
Large
5+ bedroom house
£70 £846

These are average costs as reported by the industry regulator Ofgem, which divides the averages into small, medium and large properties. These are called the Typical Domestic Consumption Values, or TDCV, and are the standard usage figures for homes across the UK.

Costs consist of the unit rate (the amount you pay per kWh of electricity used) plus the standing charge (the rate your provider charges to deliver electricity every day). Your bills will be higher or lower than these averages depending on your usage and on what appliances you have in your home.

The average cost of gas in the UK, per month and per year, is as follows:

Type of property Cost per month Cost per year
Small
1 - 2 bedroom house or flat
£33 £392
Medium
3 - 4 bedroom house
£48 £572
Large
5+ bedroom house
£66 £793

Then there are dual fuel tariffs, which include both gas and electricity. The UK averages are as follows for variable tariffs:

Type of property Cost per month Cost per year
Small
1 - 2 bedroom house or flat
£67 £802
Medium
3 - 4 bedroom house
£97 £1164
Large
5+ bedroom house
£136 £1638

And for fixed rate tariffs:

Type of property Cost per month Cost per year
Small
1 - 2 bedroom house or flat
£53 £640
Medium
3 - 4 bedroom house
£75 £899
Large
5+ bedroom house
£103 £1231

Once you have compared your own gas and electricity usage, according to how you receive and pay for your energy, you can see whether you are paying more or less than the average.

Save on your gas bills!

If you are paying less than the average then you might be happy to stay as you are. If you are paying more, then you might need to think about ways you can save.

How can I save on my energy bills?

There are a number or ways that you can save on your energy bills. The first is to pay by direct debit. It is usually cheaper and means that you won’t miss any more payments. It’s quick and easy to set up and won’t cost you a penny. Particularly if you are a student or usually busy at work, you won't want to think about monthly payments.

Second, you need to try and use less. This may sound obvious but the less energy you use, the lower your bills will be. There are plenty of energy saving tips and tricks. These include:

  1. Turn off standby appliances – devices like the TV, stereos, speakers, computers and more all use power when left on standby
  2. Install a smart thermostat – available cheaply online and help you to keep a much closer eye on what you are using, as well as allowing you to control heating in different parts of your home
  3. Turn down your thermostat – rather than turning the heating up, close windows, eliminate drafts and install insulation
  4. Install a new boiler – this one might be more down to the landlord but it will also be in his or her interest to have a more energy efficient home. We recommend a combi boiler!
  5. Wash clothes at a lower temperature – washing machines can work just as well at lower temperatures
  6. Switch to energy saving lightbulbs, for obvious reasons...
  7. Be smarter about water – take shorter showers rather than deep baths as this will bring down your water heating bills
  8. Think about how well your home is insulated – do you have double glazing or insulated loft spaces? Do you need to retrofit insulation to wall areas?
  9. Up to date appliances – if you are still relying on your old boiler, then it might be time for a more modern and efficient upgrade
  10. Opt for an Economy 7 or Economy 10 tariff to save on your electricity bills

Make your home more eco friendly and if you have the space and capability, think about installing solar panels or wind energy to help reduce your impact and the size of your bills.

The above are all great ideas for reducing your energy bills. However, there is one thing that you can do today, for free, that might lead to more affordable energy for your home: switching suppliers.

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How to switch energy suppliers when moving house?

Switching your energy supplier has never been easier and could help you to save hundreds on your energy bills. The whole process will take no more than 21 days – although your involvement will only be for a few minutes at the very beginning of that. You won’t be without power for any period during that time and switching is free and your legal right, even if you’re renting a property and responsible for paying bills.

What you need to make the switch:

  • A recent energy bill in your name from your current supplier
  • Your bank details

Then you need to look around at the various tariffs available. Don’t forget to look at the different kinds of tariffs available, such as Economy 7 and fixed rate, as these could help you to make bigger savings. Once you have found a suitable tariff for your needs, then you can either contact your preferred supplier directly or let us handle everything for you.

You’ll be asked to supply your new provider with meter readings and your old supplier will send you a final bill. And that’s it.

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What makes my electric bill so high?

If you open your energy bills each month and feel shocked at how much you are paying for your power then it might be the case that you are using too much. Especially if you are paying far more than the average households in the UK as listed above.

There are a number of reasons why your electricity bills might be high. These include:

  1. Vampire appliances are using energy – These are appliances that spend most of their time on standby. They are plugged in but not switched off and over time they can really drain power and cost your money. Look out for little red standby lights or appliances that use power even when idle
  2. High energy appliances – Some appliances use far more energy than others. For example, dishwashers, washing machines and dryers can use huge amounts of power if used regularly. Make sure you only use these appliances when full and if necessary
  3. Using old appliances – Old appliances use more energy than their new and more efficient counterparts. Specifically, appliances built in the 90s tend to be huge power suckers
  4. Charging devices – Look around your home. How many devices have you got on charge right now? Each one of these is using power so if you are gadget obsessed ti could be costing you a small fortune

Other reasons include your home not being insulated correctly, using the heating, ceiling fans or air conditioning when the windows are open. You may also want to think about swapping out your light bulbs for energy efficient alternatives.

What costs the most on your electric bill?

There are certain appliances that most of us have in our homes that use a large percentage of your power. Below is a list of the nine most common domestic appliances or energy users and the percentage amount of your bill they constitute.

  1. Cooling and heating: 47% of energy use
  2. Water heater: 14% of energy use
  3. Washer and dryer: 13% of energy use
  4. Lighting: 12% of energy use
  5. Refrigerator: 4% of energy use
  6. Electric oven: 3-4% of energy use
  7. TV, DVD, cable box: 3% of energy use
  8. Dishwasher: 2% of energy use
  9. Computer: 1% of energy use

What appliances use most power?

As you can see from the above list, heating and cooling your home (depending on the season) accounts for nearly half of all the energy you use per year. To that extent, your boiler, radiators and air conditioning units are the greediest and most power hungry of all your appliances.

Of course, we all want to be warm and comfortable in our homes. In the UK winter you simply have to have some form of heating. Ultra-modern passive houses claim to be able to use residual heat and natural energy but the reality for most of us is that we will need some kind of boiler.

That being said, there are ways to reduce how much we spend on heating. Making sure your home is insulated better is the key, so check your loft and wall spaces to see if they have up to date insulation. You can also switch energy suppliers or energy tariffs to ensure you are paying less for your energy, as detailed above.

Other power guzzling appliances include the washing machine and the dryer, the oven, the fridge and lighting. However, you have to remember that the fridge and your lights will be switched on a lot more of the time than other appliances.

For example, the fridge will be on 24/7/365 but you might only use the oven for an hour a day. Cutting back on fridge use is not really an option and will save you a fraction but being more clever about how you use the washing machine or heat your water could make a big difference.

Do energy saving devices really work?

If you want to reduce your energy bills, then using power saving devices is an option. But do they really save you money? The answer is that it depends. Some energy saving devices work by reducing the amount of power an appliance uses or rely on power factor correlation. These can have a big impact on usage. However, other devices simply highlight how much you are using, which while helpful, does not actually reduce usage in themselves.

Look for devices such as energy saving power strips which automatically shut down sockets when the devices plugged in are not in use. This can help with devices that use a lot of standby power.

Does the internet of things affect energy use?

Just because something is smart, it doesn’t necessarily conserve energy. The fact that so many devices are now hooked up to the internet - the so-called ‘internet of things’ - it doesn’t mean they are clever about electricity usage. In fact, many connected devices can use phantom energy, which is when they are still using power even when switched off. This is because they need to be connected to the internet in order to work.

Convenience doesn’t always mean more efficient. However, many smart devices can work to help save energy. They can also help us to get a better understanding of how we use energy, giving us the knowledge we need to make savings. This is very true of the latest generation of smart meters, which are web connected. The bottom line is that you should always be aware of what you and your appliances are using.

To read more on this topic, check out our other guides:

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UK Energy Suppliers: Which is the best?

lake with energy pole

How many energy suppliers are in the UK?

At the moment, there are around 37 active energy suppliers currently trading in the UK. This means that, during the ongoing energy crisis, at least 62 energy suppliers have ceased trading.

Here you can find a list of all active suppliers listed below:

 
🏷
Supplier Logo
🌐
Supplier Name
⭐️
Trustpilot Rating
✍️
Description
British Gas logo British Gas 3.4/5 with 115,911 customer reviews The UK's biggest energy company, British Gas was the state energy supplier until the industry was privatised in 1990.
EDF Energy logo EDF 4.2/5 with 40,835 customer reviews Majority-owned by the French government, EDF mostly uses nuclear power as its source, although it also has some renewables.
E.ON Next logo E.ON & E.ON Next 3.5/5 with 39,424 customer reviews German company, E.On (formerly Powergen), is a good all-rounder that currently supplies energy to over 5 million UK homes.

E.On Next is their new subsidiary that focuses on delivering clean, renewable energy to customers.

Scottish Power logo Scottish Power 3.3/5 with 44,192 customer reviews Scottish Power provides energy to roughly 1 in 10 UK homes and generates its own clean wind energy.
SSE logo OVO Energy 4.2/5 with 70,624 customer reviews Upon acquiring SSE in 2020, OVO became one of the biggest suppliers in the UK.
Octopus Energy logo Octopus Energy 4.8/5 with 118,250 customer reviews Octopus Energy exploded onto the scene in 2015 and has since won multiple "supplier of the year" awards. The company provides 100% renewable energy, carbon offset gas and excellent customer service.
Utility Warehouse logo Utility Warehouse 4.2/5 with 27,098 customer reviews Utility Warehouse offers energy deals, as well as phone, TV and broadband packages.
Shell Energy logo Shell Energy 4.1/5 with 63,705 customer reviews Shell may be known as an oil giant, but they have offered surprisingly renewable (and affordable) energy since 2019.
Utilita logo Utilita 4.4/5 with 61,466 customer reviews Another company dedicated to providing affordable tariffs for customers with Pay As You Go meters.
So Energy logo So Energy 4.1/5 with 10,589 customer reviews In 5 short years, So Energy has made a huge impression on customers, with impeccable customer service and affordable renewable tariffs.
Outfox the market logo Outfox The Market 4.4/5 with 33,249 customer reviews As the name suggests, Outfox the market constantly reviews wholesale energy prices and adjusts their prices accordingly to offer the best value for money.
ecotricity logo Ecotricity 3.9/5 with 4,252 customer reviews Ecotricity is arguably the UK's greenest supplier and its only vegan energy supplier. It provides 100% renewable electricity and biomethane while also supporting anti-fracking campaigns.
Coop energy logo COOP Energy 4.6/5 with 4,977 customer reviews COOP Energy is among the UK's most environmentally conscious energy suppliers.
ESB Energy logo ESB Energy 4.3/5 with 4,270 customer reviews Ireland's state energy supplier has made its way to the UK, offering affordable renewable energy.
Good Energy logo Good Energy 4.6/5 with 6,875 customer reviews The UK's first renewable supplier, Good Energy has been delivering clean energy to UK households since 1999.
Click energy logo Click Energy 1.7/5 with 20 customer reviews "Northern Ireland’s top energy supplier", Click Energy combines affordable green energy.
E energy logo E Energy 3.7/5 with 824 customer reviews The prepayment meter specialist, E Energy, offers hassle-free customer service and competitive prices.
M&S Energy logo M & S Energy 4.9/5 with 3,855 customer reviews The beloved supermarket chain has paired with Octopus Energy to deliver renewable energy.
green energy logo Green Energy UK 3.6/5 with 8,918 customer reviews Green Energy UK offers 100% renewable electricity as well as renewable biomethane gas. While it isn't the cheapest supplier, it makes up for this with outstanding green credentials!

Which energy suppliers have gone bust?

As mentioned, 62 energy suppliers in the UK have gone bust in the last couple of years. As a result, there is a streamlined process to ensure that your home never loses power in the event that your supplier ceases trading.

That being said, the following list is of notable suppliers that have gone bust recently, either as a result of the UK energy crisis or unrelated difficulties:

 
🌐
Supplier
📅
Date of closure
🤝
Acquiring supplier
Boost Energy April 2022 *Dissolved
Xcel Power February 2022 Yü Energy Retail Limited
Whoop Energy February 2022 Yü Energy Retail Limited
Together Energy January 2022 British Gas
Bristol Energy January 2022 British Gas
Zog Energy December 2021 EDF
Entice Energy November 2021 Scottish Power
Orbit Energy November 2021 Scottish Power
Bulb November 2021 Octopus Energy
Social Energy November 2021 British Gas
Neon Energy November 2021 British Gas
CNG Energy November 2021 Pozitive Energy
Ampower UK November 2021 Yu Energy
Zebra Power November 2021 British Gas
MA Energy November 2021 Smartest Energy
Omni Energy November 2021 Utilita
Bluegreen Energy November 2021 Shell Energy
GOTO Energy October 2021 Shell Energy
Daligas October 2021 Shell Energy
Pure Planet October 2021 Shell Energy
Colorado Energy October 2021 Shell Energy
Symbio October 2021 E.on Next
Enstroga Energy September 2021 E.on Next
Igloo Energy September 2021 E.on Next
Avro Energy September 2021 Octopus Energy
Green September 2021 Shell Energy
E.on Next September 2021 EDF
Peoples Energy September 2021 British Gas
Moneyplus Energy September 2021 British Gas
pfp September 2021 British Gas
Hub Energy August 2021 E.on Next
Nabuh Energy April 2021 British Gas
Green Network Energy January 2021 EDF
Simplicity Energy January 2021 British Gas
Lumo Energy 2020 Ovo Energy
Yorkshire Energy December 2020 Scottish Power
Tonik Energy October 2020 Scottish Power
GnERGY September 2020 Bulb
Ebico September 2020 British Gas
Avid Energy July 2020 Nabuh Energy
Better Energy March 2020 PFP
Breeze Energy March 2020 British Gas
SSE January 2020 British Gas
Npower September 2019 E.on
*A company that is dissolved will not be incorporated into another supplier. Dissolution means that the company will experience full closure.

Who are the best energy suppliers in the UK?

Currently, Octopus Energy is heralded as the best UK energy supplier overall after winning 11 awards in 2021 alone. However, truthfully, there is no single energy supplier that is far better than the others.

The right energy supplier for you will depend on your needs, household energy consumption and location. Yet, in the interest of supplying you with actionable information, we've broken down suppliers and placed them in the following categories below:

  • 💪 Most stable suppliers in the UK.
  • 💵 Cheapest suppliers in the UK.
  • 🌱 Greenest suppliers in the UK.
  • 👶🏻 Best small suppliers in the UK.

Who are the most stable energy suppliers?

In the UK's energy market, the "Big Six" are the six most powerful and largest energy suppliers in the business. These suppliers are handling the energy needs of millions of UK energy homes and businesses.

Due to their huge presence in the market, it's unlikely that these energy suppliers will go bust. However, they have taken many of their tariffs off the market and aren't taking on new customers.

The "Big Six" is made up of the following suppliers:

big 6 providers

Below you can find examples of what their standard variable tariffs look like when directly compared:

 
🌐
Energy Supplier
📄
Energy Tariff
💵
Electricity Annual Cost (£)
💵
Gas Annual Cost (£)
💰
Total Annual Cost (£)
British Gas Standard Variable £ 1,034.09* £ 576.61* £ 1,610.71**
E.ON/E.ON Next Next Flex £ 754.666* £ 640.424* £ 1395.090**
Octopus Energy FlexibleOctopus £ 649.882* £ 479.512* £ 1129.394**
EDF Standard Variable £ 699.763* £ 576.603* £ 1276.367**
OVO Energy Simpler Energy £ 633.240* £ 511.157* £ 1,144.40**
ScottishPower Standard Variable £ 704.228* £ 576.567* £ 1280.795**

* Prices displayed are national averages
** Based on Ofgem’s TDCV (2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year).
Rates are inclusive of VAT at 5%.

What are some of the best small energy suppliers?

Smaller energy suppliers are popular for their more personable, customisable experiences. However, be cautious that these suppliers are at greater risk during the energy crisis.

We've selected the following notable "smaller" suppliers from the UK market based on annual costs, tariff options, sustainability, and, of course, customer satisfaction.

Below we can see some of the pricing information for one of each supplier's popular tariff options. However, it's important to note that the tariffs listed in this table are all variable-rate tariffs. This means that their costs will fluctuate to reflect the ongoing instability of the UK energy market.

 
🌐
Energy Supplier
📄
Energy Tariff
💵
Electricity Annual Cost (£)
💵
Gas Annual Cost (£)
💰
Total Annual Cost (£)
M&S Energy M&S Everyday Energy £ 649.88* £ 489.52* £ 1,139.40**
Outfox the Market One Green Flex £ 640.21* £ 456.97* £ 1,097.18**

* Prices displayed are national averages
** Based on Ofgem’s TDCV (2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year).
Rates are inclusive of VAT at 5%.

What are the cheapest energy suppliers?

Right now, the cheapest electricity supplier is Octopus. Also, the cheapest gas supplier is $UK_NRJ_Cheapest_gas_SVT$.

However, the cheapest energy tariff will depend on your household's energy consumption levels and location. What may be the cheapest option for someone else may not be the cheapest for you.

Still, we've gathered some of the cheapest energy plans based on national averages.

What is the cheapest fixed electricity tariff?

While most of the cheap energy suppliers, unfortunately, went bust in recent months. Right now, Octopus is considered the cheapest supplier for fixed electricity tariffs:

 
🌐
Energy Supplier
📄
Energy Tariff
💵
Electricity Annual Cost (£)
Click Energy / £ 8.90*
E.ON.Next / £ 19.95*
EDF  / £ 19.95*

* Prices displayed are national averages
Rates are inclusive of VAT at 5%.
Exit fees may vary.

What is the cheapest fixed gas tariff?

Alternatively, here are the cheapest 12-month fixed-rate tariffs available in the UK for gas:

 
🌐
Energy Supplier
📄
Energy Tariff
💵
Electricity Annual Cost (£)
EDF / £ 21.48*
E.ON.Next / £ 21.67*
Click Energy  / £ 25.71*

* Prices displayed are national averages
Rates are inclusive of VAT at 5%.
Exit fees may vary.

Who are the greenest energy suppliers?

Right now, the greenest energy supplier is Green Energy UK. This company offers 100% green electricity and 100% green gas. This means that, unlike most other suppliers, Green Energy doesn't offset their gas, but sustainably generates it instead.

Still, this supplier is fairly pricey and has relatively poor customer reviews. Therefore, we recommend also taking a look at other green suppliers, like:

  • Ecotricity - 100% renewable electricity + carbon-offset gas
  • E.on/E.on Next - 100% renewable electricity + 100% carbon-offset gas
  • Octopus Energy - 100% renewable electricity + partial carbon-offset gas
  • Good Energy - 100% renewable electricity + 90% carbon-offset gas

Below you can find an example of one tariff option from each of the suppliers mentioned above with all of its pricing information included.

 
🌐
Energy Supplier
📄
Energy Tariff
🏷
Tariff Type
💵
Electricity Annual Cost (£)
💵
Gas Annual Cost (£)
💰
Total Annual Cost (£)
Green Energy UK Sparkling 24 Month Fixed-Rate £ 868.027* £ 924.360* £ 1792.387**
E.on/E.on Next Next Online 12 Month Fixed Rate £ 633.727* £ 493.150* £ 1126.877**
Ecotricity Fully Charged Bundle (only for electric vehicle owners) Variable Rate £ 965.21* £ 1,011.47* £ 1,976.68**
Octopus Energy flexibleOctopus Variable Rate £ 649.882* £ 479.512* £ 1129.394**
Good Energy SVT Standard Variable Rate £ 671.966* £ 573.906* £ 1245.872**

* Prices displayed are national averages
** Based on Ofgem’s TDCV (2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year).
Rates are inclusive of VAT at 5%.

🌱Be weary of greenwashing!

Suppliers are able to purchase a REGO certificate, which claims to show that the energy being provided is from a renewable source. As a result, some energy companies are able to advertise 100% renewable energy in their tariffs even though they don't produce any renewable energy themselves.

This is what we refer to as greenwashing; when a company falsely claims to be more environmentally friendly than they are in order to gain more customers.

However, the list we compiled above shows the most genuinely sustainable energy suppliers in the UK. Each of these suppliers offers 100% renewable electricity and either 100% green gas or carbon offset gas.

 

 Mom and daughter reading a story together using night-lights

Business energy: who is the best business electricity supplier?

Most energy suppliers also offer special commercial tariffs for businesses. While the "Big 6" tend to dominate in the world of commercial electricity, there are still a number of smaller energy suppliers in the UK with commercial electricity tariffs.

Octopus Energy, Utility Warehouse Energy and So Energy all have competitively priced tariffs targeted at business users. For example, here are some great business tariffs from Octopus Energy:

 

 
🌐
Energy Supplier
📄
Energy Tariff
💵
Annual Cost (£)
$UK_NRJ_OCT_Elec_Business_GF12$ Business - Fixed 12 £ 755.553*
$UK_NRJ_OCT_Gas_Business_GF12$ Business - Fixed 12 £ 712.605*
$UK_NRJ_OCT_E7_Business_GF12$ Economy 7 - Business Fixed 12 months £ 732.753*

Call us to switch your energy supplier for free!

0330 818 6223

Available Monday to Friday from 8.30 am until 5.30 pm

Switch Energy Supplier in debt: Can a Supplier Block Your Switch?

saving a coin in front of energy box

Here, we take a closer look at switching energy suppliers when in debt and how searching for a cheaper deal could help boost your finances.

Can you switch energy supplier if you’re in debt?

You can switch energy supplier if you’ve been in debt for 28 days or less. If it’s your supplier’s fault you’re in debt – for example, if they misread your meter or sent you an incorrect bill – they can’t stop you from switching even if you’ve been in debt longer than 28 days.

What happens to my balance if I switch suppliers?

Any outstanding balance on your account will be added to the final bill your previous supplier sends you. If you can’t pay this bill all in one go, you can talk to your old energy supplier about arranging a payment plan.

Can my energy supplier stop me from switching?

More info


In some cases, an energy supplier might try to stop you from switching, even if you’re entitled to. If you’ve been in debt for 28 days or less, your supplier can’t stop you from changing companies, they also can’t stop you if it’s their fault you’re in debt in the first place.

If you want to switch energy supplier but have been in debt for more than 28 days, you’ll generally need to repay the money before you can change provider. Once your debt is paid off, you’ll be free to shop around for a better deal.

If your energy company does try to stop you from switching when you’re entitled to, you should make a complaint. If you’re on a prepayment meter, it’s a good idea to write to your supplier explaining that you have the right to switch providers.


Switching energy suppliers when in debt

What do I do if my energy supplier goes bust?

It’s very unusual for an energy company to go bust, but it can happen. If your supplier goes bust when you’re in debt to them, you don’t need to do anything. Ofgem, the energy regulator, will select a new supplier to take over your contract. Any outstanding debts you have will be passed on to them.

Read More

Electric Underfloor heating systems: the pros and cons

feet parent an child

Is electric underfloor heating the right choice for your home?

Electric underfloor heating systems can be less efficient than water-based heating options. This means it’s important to examine the pros and cons of this heating system before you install it.

Here, we take a closer look at how electric underfloor heating works, how much it costs and if it’s the right choice for your home.

How does electric underfloor heating work?

It is a little like an electric blanket for your floor. A mat or network of wires is placed under the floor. When the system is on, an electric current runs through the mat or wire network, instantly heating them up. These then heat up the tile, stone, laminate or carpet above and provide you with a warm surface to walk on.

When the system is turned off, the wires begin to cool. As electric underfloor heating systems warm up the entire surface of the floor, residual heat can last for hours. This provides an affordable and efficient way to heat your home.
In general, loose wires are used in small or awkwardly shaped rooms while mats are used in larger spaces. Electric underfloor heating systems provide even, consistent heat. This allows homeowners to accurately control the warmth of a room and optimise the temperature in the space.

More info


Both mats and wires need to be connected to mains electricity. This means you’ll need to ensure there’s a plug or connection point nearby.

Most electric underfloor heating systems use a timer or programmer to optimise usability. This allows you to set the system to come on when you need to heat the space.

What are the pros and cons of an electric underfloor heating system?

These systems are just one of a number of heating options homeowners have. Understanding the benefits of the system will help you decide if this is the option that’s right for you.

Pros

  • Affordability
    It is an affordable option for homeowners who want to warm specific parts of their property. These kits can be bought online and in specialist shops. The systems can be installed without the help of professional trades people and, once in place, these systems have low maintenance costs.
  • Easy installation
    Unlike radiators and water-based underfloor systems, electric underfloor heating is very easy to install. In most cases, all you need to do is unroll the mat or lay the wires out on your concrete or wood floor. Once the system is in place, you can install your tiles, laminate or stone flooring on top.
    The installation process is so straightforward, most people can fit the system themselves. This can help to minimise the cost of installing electric underfloor heating in your home.
  • Comfortable living space
    An electric underfloor heating system can help you create a comfortable living space. Underfloor heating creates even, consistent warmth. This is ideal for homeowners who want to carefully control the temperature in certain spaces.
  • Maintenance free
    Once in place, electric underfloor heating systems are virtually maintenance free. As the system is buried beneath the final layer of flooring, it’s protected from potential hazards and shouldn’t be damaged by heavy footfall or regular use.

Cons

  • Slow to warm up
    As electric underfloor heating systems can be slow to warm up. Homeowners will need to set the system to come on around 30 minutes before they want to use a room. This can be inconvenient in cold weather and when you’re in a hurry.
  • Furnishings
    When using underfloor heating systems of any type, you need to be aware of how you furnish your room. Large, heavy pieces of furniture can block the heat and make the system less efficient. This is one reason electric underfloor heating is more suitable for bathrooms and kitchens than other living spaces.

Electric Underfloor Heating

Underfloor heating costs

There are a number of factors that will impact the running costs of your underfloor heating. These include:

  • Room size.
  • The type of flooring installed beneath the underfloor heating.
  • The type of flooring above the heating system.
  • The insulation of the room.
  • The furniture you have in the space.

Underfloor heating installed in a 14 square metre, well insulated space with appropriate flooring and furnishings will cost around £6 per week to run. This is slightly more than a standard radiator which should cost just under £5 to heat the same space.

Installing it in a small, well-insulated space will help the system to work as efficiently as possible. Read more about optimising your underfloor heating system.

Underfloor heating systems compared

There are two main types of underfloor heating available, electric, or dry, systems and water-based heating. Here we compare the two to help you select the heating that’s right for you.

Type of heating Electric Water-based
How it works Use a network of loose wires or an electric mat to heat the floor. Heat the floor using hot water fed through a network of pipes.
Connectivity Connected to mains electricity. Connected to your boiler. This means they are part of your central heating network.
Cost On average, you can expect to pay around £50 per square metre. Cost around £40 per square metre (not including installation costs).
Installation Installation Can be installed by the homeowner.Must be installed by a professional. The cost of installation will depend on the size of the room and the type of system selected.

Read more related articles:

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Winter Fuel Payments: Amounts, eligibility & application process

decoration

This one-off payment may help mitigate the cost of your heating. So you don’t have to choose between being cold, and being broke. A Winter Fuel Payment can be a tremendous help to those who need it. But not everyone knows how to apply, whether they need to apply, or even if they’re entitled to one. Here we’ll look at everything you need to know about Winter Fuel Payments. We’ll show you how to check your entitlement. We’ll even demystify the application process for you. So you can get the support you need to keep your home warm and cosy in the punishingly cold winter months...

Winter Fuel Payments explained

The cost of heating our homes is rising. Indeed, the cost of energy has tripled over the past 20 years. When the winter months roll around, many of us find that we have to spend a lot more on heating our homes. While those with a robust, fixed income may be able to shrug off this extra cost, those who are less financially secure may find it more of a struggle to heat their homes in winter. For those who are retired, the cost of heating the home in winter can put a serious dent in their carefully planned budget.

As such, the government offers a one-off, tax-free Winter Fuel Payment (also known as a Winter Fuel Allowance) to retirees who are less financially secure. This is intended to reduce the cost of heating their homes.

The benefit is not a fixed sum. The amount you receive each winter is based on a number of circumstances including your age, who else shares your home, and whether or not you live with someone who is also eligible.

It is available to households in England, Wales, Scotland and Northern Ireland.

Am I entitled to a Winter Fuel Payment?

The Winter Fuel Payment from the DWP (Department of Work and Pensions) is designed to help British citizens of pensionable age to better cope with the cost of heating their homes.

As such, with some exceptions (which we’ll get to shortly), anyone of retirement age is eligible for a payment. There are only two criteria:

  • That you were born on or before October 1954 (of course the date will change to 1955 next year).
  • That you will be resident in the UK for at least one day of the week of 21 to 27 September 2020. This is known as the "qualifying week".

Who is ineligible for a Winter Fuel Payment?

Boiler SettingsAlthough Winter Fuel Payment eligibility applies, in principle, to anyone of retirement age, there are some specific circumstances that disqualify applicants from receiving a payment. As such, even if you are aged 65 or over, you will not qualify for a Winter Fuel payment if any of the following apply to you:

  • You are in hospital, and have been getting free treatment for more than a year.
  • You need permission to enter the UK and as part of your granted stay, you are not able to claim public funds.
  • You were in prison for the entirety of the week from 21 to 27 September 2020.
  • You lived in a care home for the period of 29 June to 27 September 2020 inclusive and received either Income Support, Pension Credit, income-based Jobseeker’s Allowance or income-related Employment and Support Allowance.

Can I still get help if I’m not eligible?

Even if you’re not eligible for a Winter Fuel Payment, you may still be eligible for different forms of government support such as a Cold Weather Payment or The Warm Home Discount Scheme.

How are Winter Fuel Payments different to the alternatives?

It’s important to note that, although they sound very similar, the Winter Fuel Payment is not the same as a Cold Weather Payment. Both are intended for different purposes, and they have different criteria for application. Some who are ineligible for a Winter Fuel Payment may qualify for a Cold Weather Payment, and there will be some who are eligible for both.

Cold Weather Payments Explained

Boiler InstallationCold Weather Payments are designed to help people who are financially vulnerable if the area they live in is affected by extreme cold. Recipients get £25 for each 7 day period where the temperature in their area is zero degrees celsius or less between 1st November and 31st March.

Unlike a Winter Fuel Payment, a Cold Weather Payment is not limited to those of pensionable age. You are eligible for Cold Weather Payment if the temperature in your area meets the above criteria and you are in receipt of the following benefits:

  • Pension Credit
  • Universal Credit
  • Income Support
  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Support for Mortgage Interest

Broadly speaking, if you have a child under 5, a child with a disability, a disability or pensioner premium, or a Child Tax Credit with a disability element, you are likely to receive a Cold Weather Payment.

After each period of cold weather, payment is made within 14 days. Payment is usually made into the same bank account as your other benefits. You don’t even need to claim for this benefit. It is paid automatically by the DWP.

The Cold Weather Payment scheme for this year begins on 1st November 2020.

Warm Home Discount Scheme Explained

The Warm Home Discount Scheme is an alternative to a Winter Fuel Payment that you may also be eligible for.

This scheme could entitle you to a flat £140 off your electricity bill for the winter of 2020 to 2021. Unlike a Winter Fuel Payment, however, these funds are not deposited into your bank account. Instead, they are paid directly to your energy supplier.

Even if you are not eligible for a Cold Weather Payment and / or a Winter Fuel Payment, you may still be eligible for this benefit. There are two ways in which you may qualify for this scheme.

Either:

  • You are in the "core group" that gets the Guarantee Credit element of Pension Credit

Or

  • You are on a low income and meet your energy supplier’s criteria for the "broader group" that qualifies for the scheme.

You can also qualify for this scheme if you use a prepaid or Pay As You Go meter. Because your energy supplier deals with the administration of this scheme you need to apply directly through them. You must also remain with your energy supplier until after the payment has been made.

Click Here to see a list of energy suppliers that participate in this scheme. You should check with your supplier as early as possible if you think you meet their criteria for this scheme. Suppliers can only give a limited amount of discounts, and if you miss out you will not be able to apply again until next year.

The 2020 to 2021 scheme opens on 12 October 2020, and the discount will be applied to your energy bill by March 2021.

More info

How much of a Winter Fuel Payment am I entitled to?

How much of a Winter Fuel payment you can get will depend on your circumstances during the qualifying week, your age and the circumstances of others you share your home with. The benefit can range from £100-£300 and, as previously stated, how much you receive will have no impact at all on any other benefits you can claim.

The table below explains how your circumstances will affect your payment…

Your Circumstances Born between 21 September 1940 and 5 October 1954 Born on or before 20 September 1940
You qualify & live alone (or with nobody else who qualifies) £200 £300
You qualify & live with someone who also qualifies under 80 y/o £100 £200
You qualify & live with someone 80 or over who qualifies £100 £150
You qualify & live in a care home but do not get benefits above £100 £150

How some benefits affect your Winter Fuel Payment

Some benefits that you, or someone you live with, receive may also affect your entitlement to a Winter Fuel Payment and how much you get. If you or your partner or spouse receive any of the following benefits, your payment may be different:

  • Pension Credit
  • Income Support
  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance (ESA)
Your Circumstances Born between 21 September 1940 and 5 October 1954 Born on or before 20 September 1940
You qualify & receive benefits above but live alone (or with nobody who qualifies) £200 £300
You qualify & live with someone who also receives the above benefits £200 (but only one of you receives payment) £300 (but only one of you receives payment)
You qualify & live in a care home and receive one or more of the benefits Not eligible Not eligible

Applying for a Winter Fuel Payment

There are many who find applying for benefits stressful and tedious. Those people can breathe a sigh of relief. Most of the people who are eligible for a Winter Fuel Payment don’t actually need to fill in any sort of application in paper or online.

In most cases, the people who are eligible for a Winter Fuel Payment will get it automatically. However, there are some exceptions to this.

You will need to make an application if any of the following apply to you:

  • You do not currently receive a State Pension or other benefits.
  • You only get Universal Credit, Housing Benefit, Council Tax Reduction or Child Benefit
  • You receive a State Pension or other benefits but currently live in Switzerland or an EEA country.

You can find out more about claiming a Winter Fuel Payment from abroad in our FAQ section.

If you meet the criteria above and need to apply for a Winter Fuel Payment, this can be done over the phone or by post.

Telephone applications

To make an application over the phone, these are the numbers you need to know:

  • 0800 731 0160 if calling within the UK.
  • +44 (0)191 218 7777 if calling from overseas.
  • Textphone users in the UK should dial 0800 731 0464
  • Textphone users overseas should dial +44 (0)191 218 7280
  • If you cannot hear or speak on the phone, their Relay UK number is 18001 followed by 0800 731 0160.

All of the above lines are open 8am to 6pm Monday to Friday.

Postal applications

To make a postal application, you will need to submit a Winter Fuel Payment Claim Form. This can be downloaded here or here if you live in an eligible overseas country.

Applications should be submitted to:

Winter Fuel Payment Centre
Mail Handling Site A
Wolverhampton
WV98 1LR

What you’ll need to know

While the application form is fairly straightforward, there is some information that you will need to have close to hand, including:

  • Your National Insurance number
  • Bank / building society details
  • BIC and IBAN numbers if you live in the EEA or Switzerland
  • The date you were married or entered into a civil partnership (where applicable)
  • Whether you were in hospital, care or custody during the qualifying week.

When and how will I get my Winter Fuel Payment?

Payment is made directly into the bank account into which your pension or other benefits are paid. Please note that payments cannot be made into a National Savings and Investments
account unless this is also the account into which your other benefits or pension are paid.

Payments are usually made between November and December. Most applicants receive their Winter Fuel Payment in time for Christmas.

Heat your home for Christmas

Challenging a Winter Fuel Payment decision

If you disagree with a Winter Fuel Payment decision, you have one month to dispute it. This is called a Mandatory Reconsideration. You can apply for this by clicking here.

Need help making sense of Winter Fuel Payments?

We are here to help

We appreciate that, while we’ve done our best to clarify the Winter Fuel Payment entitlement and (where necessary) how to make a claim, you may still have some questions. You may even need a helping hand in setting up your claim. We’re here to offer complete end-to-end support with all aspects of energy consumption.

Would you like to know more about government energy grants? Great! Here are some related articles for you to check out

  1. The Office of Gas and Electricity Markets (OFGEM)
  2. Ombudsman energy
  3. What is fuel poverty?
  4. What is the Warm Home Discount?
  5. Cold Weather Payment
  6. Student energy bills

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When do I need an Energy Performance Certifacte (EPC)?

Energy Performance Certifacte (EPC) graphic

Why would I need an EPC?

The EPC offers general information on the energy used by a property and how much that energy typically costs. In addition to this, it makes recommendations on actions that could increase the energy efficiency of the property and reduce the costs, as well as detailing how much the recommended course of action would be likely to cost at the time the EPC report is carried out. The EPC Register is a government register which holds the details for all the properties in the UK which have been awarded an EPC. You can search the EPC register by postcode. Apart from the EPC, we have made an article specifically catered to energy saving tips so that you can be proactive in making your home as efficient as possible.

Since 2008 it has been a legal requirement for anyone selling or renting out a property to be able to provide a valid EPC. Once it has been issued, an EPC remains valid for a period of 10 years. Any seller or landlord found not to have a valid EPC could be liable for a fine of up to £200. In addition to this, the absence of an EPC may well make any prospective buyer or tenant think twice about saying yes to the property.

Are there any exemptions?

There are a few exemptions to the EPC law. For example, if you are renting out a room within a house, the individual room will not need an EPC, although a self-contained flat within a house will need one if it has its own front door and other facilities. Many listed buildings are exempt from the requirement to have an EPC on the grounds that their listed status makes it impossible to modify them to make them more energy-efficient. Commercial properties may also need an EPC.

The owners of commercial properties may need to be able to produce a valid EPC if the following conditions apply:

  • The premises can be rented out or sold.
  • A building which is under construction has just been completed.
  • Some parts of a commercial building are altered in order to facilitate separate occupation. These alterations might include changes to the ventilation, air and heating systems.

I’m renting or buying a property and I’ve been asked to purchase an EPC. Is that right?

In short, no, that isn’t right. When you’re thinking of buying or renting a property the landlord or seller should hand over their EPC free of charge. Alternatively, you can search the government’s EPC Register which lists EPCs from across the UK. If you moved into your property prior to the introduction of EPCs in 2008 you can still commission your own to find out how energy efficient your home is and what you could be doing better. To do so you’ll have to pay for the services of an accredited domestic energy assessor, and the quickest means of finding a trusted assessor is via the assessor page of the EPC register.

More info

How much does an EPC cost?

At the time of writing, the average cost for an EPC is between £60 and £120. This variation can depend upon factors such as the number of bedrooms in a property and the type of property. When selling or renting out a house you may find that your estate agent offers to find an assessor to issue the EPC, but this is generally a more expensive approach. By sourcing your own assessor you’re free to shop around, compare prices and get your EPC as inexpensively as possible.

The information included on an EPC

If you take a look at a recently purchased kitchen appliance such as a washing machine or fridge freezer, you’ll probably see a multi-coloured sticker which details the energy efficiency rating of the appliance. The EPCs listed on the EPC register are very similar to these stickers and will include the following:

  • An energy efficiency rating – the property will be graded from A to G, with A being the most energy efficient and G the least. Landlords renting out a property which achieves an E grade or less will find themselves possibly facing a fine of up to £4,000, unless they can give a valid reason for exemption.
  • The estimated cost of running the property – this will be an estimate of how much it will cost to power and heat the property per year. The EPC will also detail what the potential energy rating of the property could be if the right efficiency measures are taken, and the rating which the property has the potential to achieve.

The EPC as listed on the EPC register will also detail the action which could be taken to improve the energy efficiency of the property. This might include steps such as floor insulation, replacing an older boiler or fitting low energy lights. Alongside each recommended action will be an indication of how much it is likely to cost, and of how much it would generate in savings over a 3 year period.

Energy Efficiency Certificate

What an EPC survey involves

The accredited domestic energy assessor will visit the property for an EPC survey which generally takes between 20 and 60 minutes. During this survey they will:

  1. Note the size of the living space.
  2. Access all the rooms to count the number of fixed light fittings and assess how many are fitted with low energy light bulbs
  3. Carry out a head and shoulder inspection of any loft space to determine whether loft insulation has been fitted and if so if it has been laid correctly. They will also establish, if possible, the kind of wall which divides any terrace property from the property next door.
  4. Perform an inspection of the windows to ascertain whether they are single, double or triple glazed. If double glazing has been installed they will attempt to find out whether it was installed later than 2002.
  5. Inspect the heating system - The inspection of the heating system for the property will have the biggest impact on the EPC. The assessor will inspect any boilers in the property and, if it is available, will examine the handbook for the model(s) which have been installed. In addition they will inspect the time and heat controls as well as any thermostats in individual rooms or installed on individual radiators.

Would you like to know more information about moving house? Great! Check out these related articles.

  1. Moving house checklist
  2. Energy transfer
  3. Property inventory
  4. Moving into a new build

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Switching energy suppliers: How to find the best deal?

desk with papers and calculator

Thanks to the competitively of the UK energy market British energy suppliers must always stay on their toes. In fact, they are constantly updating their offers to propose greener, innovative and cheaper plans. By switching energy suppliers you ensure that you make the most of this dynamism and entrust your energy supply to the supplier that offers the ideal plan based on your specific needs and priorities.

Why switching energy suppliers is important and how it saves you money

Switch to save on your energy bills

Switching energy suppliers is a great way to avoid joining the legions of Brits who are overpaying. According to a study done by the National Audit Office, UK households as a whole are spending over £800 million too much for their energy. Switching energy suppliers can not only fix overspending, but it helps to keep the energy market competitive and prices low. But how much does switching energy suppliers really save you? Let's take a look.

Many are hesitant to switch energy suppliers because they assume that the difference between suppliers is negligible, and not worth the effort inherent in switching. But, according to the data above, it seems as though, after all, it does make quite a difference. And, not to mention, when you switch with us, our experts at switch plan can save you up to £400 a year. That’s a lot of money!

Switch to a plan that shares your values

At Switch Plan, we believe in catered plans. Out of the dozens of energy suppliers in the UK energy market, there is one that is catered to your energy usage, your lifestyle, and your budget. Even if you believe that you are currently in the perfect plan, it is important to constantly be looking at other suppliers' tariffs.

Just like your needs change, so do tariffs. And, unfortunately, when it comes to your energy bills, consistency and comfortability cause your energy prices to go up. That's why it is important to constantly be switching energy suppliers: So your needs are always met and your energy bills are always low.

Of course, Our experts can always provide you with more information on switching and can also help you find a deal that is catered to your needs. All you have to do is give us a call on the number on the top of the screen!

Switch energy plans to power your new home with the best deal

Moving house is the perfect time to switch energy suppliers. After all, when you move into your new home, you will be put under a 'deemed contract', or the standard variable tarriff, of the previous tenant/homeowner's supplier. It is important to get out of this deal as soon as possible because it tends to be more expensive than other tariffs.

So, when you are choosing who will power up your new home, it is important to do your research. At Switch Plan, we don't believe in the best deal, we believe in finding a deal that is best-suited to your needs.

You might be asking yourself: How can I find the best deal for my needs? Well, thats where we come in! Give our experts a call at the number on the top of the screen

Switching Energy Plans when moving house.

As mentioned in the section above, moving house is the perfect time to switch energy suppliers.
While you can’t switch suppliers until you’re legally responsible for the supply (i.e. after you move in), you can always start doing your research! Our advice: Look at the best energy deals for your postcode, as your location has a lot to do with which supplier offers the best deals.

Also, we have prepared a checklist to assist you in the moving process. Here are the steps that you need to follow when moving in and out of your home.

  • Choose a supplier and tariff that meets your needs in advance of your moving day
  • Notify your existing supplier 48 hours (at the latest) before you move
  • Take a meter reading (and a photo if possible) when you move out
  • Take a meter reading in your new home on the day you move in
  • Find out who supplies energy to your new home as soon as possible
  • Contact them to find out what tariff you’re on so you can calculate how much you could save by switching
  • Compare energy tariffs one more time to make sure you’ve chosen the right one
  • Switch to your chosen tariff as quickly as possible. Your new supplier will take care of the rest
  • Await your first and final bill from the incumbent supplier
  • More info

    What is the best energy tariff on the market?

    At Switch Plan, we do not believe in the 'best' energy tariff because it depends on multiple factors; Such as how much energy you use, where you live, etc. Therefore, the best energy plan is the one that is best suited to your lifestyle.

    For that reason, our experts are here. They are specialised in filtering through the UK energy market to find a deal that caters to your needs. All you need to do is give them a call at the number on the top of the screen.

    What is the cheapest energy tariff on the market?

    At Switch Plan, we are always looking for the cheapest prices for our customers. As prices are always changing, it is difficult for us to give you a constantly updated price. So, in turn, we can provide you with a list of suppliers that seem to always offer the best rates. So, without further ado...

    • Octopus Energy
    • Bulb
    • People’s Energy
    • Green Energy
    • Outfox The Market
    • So Energy

    Another important factor to keep in mind is that fixed rate tariffs are usually cheaper than variable rate tariffs. However, the energy supplier Bulb defies this rule of thumb by offering a cheap variable tariff that is actually one of the best deals on the market.

    Another tip is to sign up for direct debit when you switch energy suppliers. Customers usually save money when paying by direct debit vs Receipt of Bill (RoB) because it causes no hiccups in the suppliers cash flow.

    Who offers the best customer service?

    According to our own 2020 customer reviews, the following suppliers are known for having the best customer service:

    If you would like to look at the current rankings for best customer service, we suggest that you take a peek at Citizens Advice. They are a reliable source of information and keep their pages well updated. According to Citizens Advice, their top 5 performing suppliers for customer service are:

    • So Energy
    • Green Energy
    • Igloo Energy
    • S Energy
    • EDF Energy

    Depending on how important customer service is to you, turns our that so energy or octopus energy could be the right supplier for you. However, before you make the switch, don't forget to check if they have a tariff that is suited to your needs.

    Who is the greenest energy supplier?

    Green Energy UK is the greenest energy supplier in the UK. Most suppliers nowadays offer tariffs with 100 percent renewable electricity, but what makes Green Energy UK stand out from the crowd is that they also offer 100 percent green gas. Unlike other suppliers offering 100 percent renewable gas and electricity plans, Green Energy UK does not need to invest in any carbon offsetting.

    How do I switch energy suppliers?

    Switching energy suppliers is easier than you may think. Follow these easy steps to ensure that you get the best possible quotes and find the perfect energy deal for your household:

    • Find out what tariff you’re currently on- If it’s been several years since you last switched supplier, you may have lapsed onto a "deemed contract". This means that you’ll be put on the supplier’s standard variable tariff, which may be its least cost-effective.
    • Calculate your annual energy usage - Next, it’s a good idea to calculate how much energy you use per year. If you have an Economy 7, Economy 10 or other multi-rate meter, it’s a good idea to check your usage for both peak and off-peak rates.
    • Find our your MPAN and MPRN Numbers- This step is not essential, but it’s a good idea for a timely switch. These are the unique reference numbers used to identify your gas (MPRN) and electricity (MPAN) meters. They are usually displayed on your bill. But if you cannot find them, contact your local Gas Transporter and Distribution Network Operator (DNO). They will be able to provide you with these unique numbers.
    • Compare energy prices & offer - When you have the above information, all you need is your address and postcode to compare energy prices. There are a couple of different ways to get a quote. You can either visit each supplier’s website to get a quote directly, or you can use price comparison websites such as us that will compare them all.
    • Choose one you like= Once you’ve done your research , it’s simply a case of choosing a tariff that is suited for your needs.
    • Take a meter reading- before switching, take a meter reading to give to your new supplier. This way you will be sure that you wont be overcharged or double charged.
    • Sign up - After going through all these steps extensively, there is a good chance that you are ready to switch. Now its time to sign up! You can do this by calling our experts at the number on the top of the screen.

    How long does it take to switch energy suppliers?

    At Switch Plan, we understand that switching energy suppliers feels a bit risky. But don’t let that put you off. If you haven’t switched tariffs in a while, it’s highly likely that you are overspending on your energy bills.

    The longer you wait, the more you could be overcharged.

    After agreeing to the switch, you have a 14 day cooling-off period that allows you to change your mind. This is a legal requirement when switching energy providers and begins the moment you decide to switch. If you decide you no longer want to commit to the switch, ring us or your new energy supplier to chanfe your contract.

    switch energy suppliers

    Will my new energy supplier contact me after I switch?

    Yes! After the 14 day cooling off period, your new energy provider will get in touch with the next steps. Whether these are instructions to set up a new meter, or general information about your new tariff, you’ll be sure to hear from them.

    When’s the best time to switch energy suppliers?

    There’s no ‘best’ time to switch energy suppliers, however there are some things to bear in mind if you are considering switching:

    • Before winter- It’s worth bearing in mind that your energy usage differs based on the time of the year. Given that it’s more likely that you’ll be consuming more energy in the winter, it’s worth finding a cheaper deal beforehand to save you money.
    • Before prices go up- Energy suppliers can change their costs at any time. And if one of the main suppliers increases their prices, you can be sure that the others will follow suit. You don’t want to be paying more because of market fluctuations and competition between providers, so consider switching if you see prices rising. Some suppliers even let you know in advance of increasing their costs.
    • When your current plan comes to an end- When your plan is coming to an end, it’s worth looking around at other suppliers to see if you can find a better deal. All plans are legally required to have an end date, so make sure you take note of it.

    If you are not happy with your current energy supplier, let us manage your switching for you. All you have to do is give us a call at the number above. It will only take 20 minutes!

    Can I switch energy plan before the end of my current contract?

    Each tariff has a switching window that opens 49 days before the end of your contract. This means that:

    • You can switch plans at any time during this period and not be charged an exit fee.
    • You can also switch plans if you still owe money to your current supplier. If you have owed your current supplier money for less than 28 days, this charge will simply be added to your new plan with your new supplier.
    • If it’s been more than 28 days, however, you will need to pay this money back to your previous supplier before you can officially switch over. So make sure you are on top of your debts to make the switching process easier!

    switching energy suppliers

    What happens if my energy company goes bust?

    There are many reasons why a supplier might go bust, however, it is normally due to a disruption in cashflow. Since smaller suppliers usually run their business models after undercutting the tariff prices of the market leaders, they do not have much money to lose. For this reason, it can take years for a smaller supplier to become profitable and any operational fine from ofgem can cause them to go bust within a year.

    So, what should you do if your supplier goes bust?

    When your supplier goes bust, you will be assigned a 'supplier of last resort'. This might take a few weeks, but don't panic: your energy supply will not be affected. Part of Ofgem's role is to make sure that your gas and electricity remains unaffected whilst you are being a transferred to a suitable supplier of last resort. So, during this transition period, we at Switch Plan suggest that you do some research to see which supplier you fancy most. This way, when you are officially transferred to a supplier of last resort, you can switch immediately. And, not to mention, we can manage your switch! When you are ready to change suppliers, call our experts at the number on the top of the screen and we can help you find the best energy deal for you needs.

    Also, it is important to note that, one thing will be affected when your supplier goes bust: Energy tariffs. It is highly probable that your energy bill will go up during the weeks of the transition period.

    Can I switch energy suppliers if I rent?

    Following the UK consumer protection law, if you are responsable for paying the bills then you have the legal right switch energy suppliers. There are few situations in which the tenant cannot choose who suppliers their energy supply. These are:

    • When the landlord pays the energy supplier directly
    • When the cost of energy is included in the rent
    • In between tenancies

    Can I switch if I owe money to my current suppliers?

    You can switch energy suppliers if you have been in debt for 28 days or less. Any outstanding balances you might have will be added to the final bill that your supplier will send you after you switch.

    If you have been in debt for less the 28 days, your supplier cannot stop you from switching, even if they try to.

    Will I get a smart meter if I switch suppliers?

    In the UK, not every supplier offers smart meter installation. Howveer, when you switch to a supplier that offers smart meter installations, then you can ask them for a smart meter to be installed for a small fee. According to our records, these are the current suppliers that offer smart meter installations:

    • British Gas- Both SMETS1 and SMETS2.
    • Bristol Energy- Both SMETS1 and SMETS2.
    • Bulb- SMETS2 exclusively.
    • Co-operative Energy-SMETS2.
    • Ecotricity- Both SMETS1 and SMETS2 depending on location.
    • EDF Energy- SMETS2.
    • E.ON- SMETS2.
    • Green Network Energy- SMETS2.
    • Green Star- SMETS2.
    • Igloo Energy- SMETS2.
    • Lumo- SMETS2.
    • Nabuh Energy- SMETS1.
    • Npower- SMETS2.
    • Octopus Energy- SMETS1 with SMETS2 on the way (currently experiencing shortages from manufacturer).
    • OVO Energy- SMETS2.
    • Pure Planet- SMETS2
    • Scottish Power- SMETS2.
    • Shell Energy- SMETS2.
    • Simplicity- SMETS1.
    • Spark Energy-SMETS2.
    • SSE- SMETS2.
    • Tonik Energy- SMETS2 meters.
    • Utilita- SMETS1.
    • Utility Warehouse- SMETS2.

    One thing to be wary of howeever, is it can be a bit complicated when it comes to switching energy suppliers with a smart meter. Unfortunately, some suppliers will not be able to use your current smart meter and you'll need to have another meter installed. However, this depends on the type of smart meter that you have. If you have a SMETS1 meter, this type of smart meter will not communicate with your new supplier. On the other hand, SMETS2 meters share the same data network and will be able to easily switch to your new energy supplier's tariffs.

    How do I switch suppliers if I’m moving home?

    Moving house can be expensive, so why waste money on a pricey energy bill? There’s no better time to switch suppliers than when you are moving house. When you move, your energy usage might change and your new household might have different requirements, such as:

    • When you move house, you must let your current supplier know at least 48 hours before the move and send them a meter reading to make sure you only pay for the energy you use. Give your supplier your new address so they can forward on your bills.
    • When you’re all moved in, take a note of the meter reading that is carried over from the previous residents of the property. Contact your supplier and ensure that you aren’t charged for this reading!
    • You can only switch energy suppliers from the day you are responsible for your new property.
    • If you want to switch when renting a property and you are directly responsible for paying utility bills, then you can switch suppliers. However, if this is your landlord’s responsibility, then they are the decision-maker when it comes to switching! Your renting agreement should lay out for you who is in charge of these bills.
    • Don’t let the stress of moving house distract you from a potentially overpriced energy bill. Ring us on 0330 818 6223 and we will sort it all out for you.

    Would you like to know more about switching energy suppliers? Great! Check out these related articles?

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