Ecotricity in 2021: Prices, Reviews and Contact Details

Switch Plan disclaims that they are not currently in partnership with Ecotricity

Switch Plan disclaims that they are not in partnership with Ecotricity

Ecotricity claims to be the UK’s greenest energy supplier. The environmentally-focused provider offers 100% renewable electricity and ‘vegan’ energy. This makes it a popular choice with households looking for an ethical way to power their properties.
Last update: December 2021

Today, the company has a selection of simple, green tariffs for its customers to choose from. Their most comprehensive bundle offers customers half-price electric vehicle charging on the Electric Highway. This allows households signed up to Ecotricity to lower their carbon footprint across the board.

We Consider Ecotricity Stable Supplier

As you may have heard on the news, the UK energy market is currently under an immense amount of stress putting several energy suppliers out of business. However, we have designated Ecotricity as a stable supplier at the moment because of their current financial positioning as well as their recent bids to purchase a controlling stake in competitor Good Energy. To learn more about this and stay updated on a daily basis you can read our page on the UK energy crisis.

If you’re thinking about switching energy providers and are on the lookout for a green, environmentally friendly alternative, Ecotricity could be just what you’re looking for. Here, we take a closer look at the company and its tariffs and find out what its customers have to say.

Ecotricity Ecotricity Logo
Founded 1996
Client Email home@ecotricity.co.uk
Client Number 0345 555 7 100
Log in You can log in to your Ecotricity account here
Number of clients 200,000

Who are Ecotricity?

Founded in 1996, Ecotricity is a small UK-based energy provider that has a strong focus on green electricity and environmentally friendly solutions. Back in the mid-nineties when Ecotricity first began offering green energy, they were the very first company in the world to do so. Their commitment to renewable energy helped to kick-start the green electricity movement and encouraged other providers to step up and invest in sustainable energy sources.

At the time Ecotricity was founded, conventional energy production was responsible for a significant 30% of Britain’s carbon emissions. This was the biggest single source of emissions in the country and so one of the most important environmental issues that needed to be addressed.

In 2013, the company began offering 100% renewable electricity tariffs to all its customers. Today, Ecotricity manages to produce around a fifth of the energy it supplies itself. This is very uncommon among energy providers, most of whom buy their electricity from third-party generators.

Ecotricity now claims to offer vegan energy. This means that no animals or animal by-products form part of their energy generation process.

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Ecotricity Tariffs

Even if you’re committed to making your home a more environmentally friendly place, cost is always going to be a consideration when choosing your energy provider. At the moment Ecotricity offers one tariff for gas, one for electricity and a Fully Charged Bundle. They also offer Pay As You Go energy. This is also known as a prepayment tariff.

The tables below compare the benefits of the various options available.

What is Ecotricity’s cheapest Green Tariff?

Here you can see the average annual totals of each tariff option.


Plan Tariff type Average electricity annual cost (£/year) Average gas annual cost (£/year) Average total annual cost (£/year)
Green Electricity + Green Gas Variable Rate £ 796.22* £ 1,011.47* £ 1,807.69*
Fully Charged Bundle Variable Rate £ 965.21* £ 1,011.47* £ 1,976.68*
Green Electricity + Green Gas PAYG Pay As You Go £619.10* £593.95* £1,213.05*
Winter Fixed Electricity & Gas 12-Month Fixed-Rate £1,579.35* £1,431.44* £3,010.80*

* Please note that these prices are for indicative purposes only and can shift on a regular basis. Indeed, prices are post-code based and can vary significantly from one region to another. However, we attempt to maintain as up to date pricing information as possible for your convenience. To get the most accurate information possible, you can call our experts today to get current prices for your location.
* Based on the Typical Domestic Consumption Values (TDCV) defined by Ofgem. On average: 2,900 kWh of electricity and 12,000 kWh of gas per year.
Rates are inclusive of VAT at 5%.
Prices are accurate as of 18/10/2021


Ecotricity’s standard variable tariffs


Plan Tariff type Type of fuel Standing charge (p/day) Unit rate cost (p/kWh) Average total annual cost (£/year) Exit cost (£/fuel)
Green Electricity + Green Gas Variable Rate Electricity 34.77 p* 23.03 p* £ 796.22** £ 0.00
Green Electricity + Green Gas Variable Rate Gas 30.19 p* 7.51 p* £ 1,011.47** £ 0.00

* Please note that these prices are for indicative purposes only and can shift on a regular basis. Indeed, prices are post-code based and can vary significantly from one region to another. However, we attempt to maintain as up to date pricing information as possible for your convenience. To get the most accurate information possible, you can call our experts today to get current prices for your location.
** Based on the Typical Domestic Consumption Values (TDCV) defined by Ofgem. On average: 2,900 kWh of electricity and 12,000 kWh of gas per year.
Rates are inclusive of VAT at 5%.
Prices are accurate as of 18/10/2021


Ecotricity’s tariffs for electric vehicle owners

Ecotricity is one of the top suppliers in the UK that are leading the charge towards 100% green energy. The Fully Charged Bundle is a special tariff bundle intended for electric vehicle owners. This is the premier tariff option offered by Ecotricity and it includes an exclusive £40 discount on a Rolec WallPod:EV HomeSmart Charger for electric vehicles.

You can find the cost information on the Fully Charged Bundle here:


Plan Tariff type Type of fuel Standing charge (p/day) Unit rate cost (p/kWh) Average total annual cost (£/year) Exit cost (£/fuel)
Fully Charged Bundle Variable Rate Electricity 38.85 p* 28.39 p* £ 965.21** £ 0.00
Fully Charged Bundle Variable Rate Gas 30.19 p* 7.51 p* £ 1,011.47** £ 0.00

* Please note that these prices are for indicative purposes only and can shift on a regular basis. Indeed, prices are post-code based and can vary significantly from one region to another. However, we attempt to maintain as up to date pricing information as possible for your convenience. To get the most accurate information possible, you can call our experts today to get current prices for your location.
** Based on the Typical Domestic Consumption Values (TDCV) defined by Ofgem. On average: 2,900 kWh of electricity and 12,000 kWh of gas per year.
Rates are inclusive of VAT at 5%.
Prices are accurate as of 18/10/2021


Ecotricity Pay As You Go tariff plan

Ecotricity also offers its basic standard variable option in a prepayment format. This allows their customers to pay for the exact amount of energy that they use before they have used it. Costs associated with this tariff plan can be seen below.


Plan Tariff Type Type of Fuel Standing Charge (p/day) Unit Rate Cost (p/kWh) Average Total Annual Cost (£/year) Exit Cost (£)
Green Electricity + Green Gas PAYG PAYG Electricity 29.84 p* 17.59 p* £ 619.10** £ 0.00
Green Electricity + Green Gas PAYG PAYG Gas 35.14 p* 3.88 p* £ 593.95** £ 0.00

* Please note that these prices are for indicative purposes only and can shift on a regular basis. Indeed, prices are post-code based and can vary significantly from one region to another. However, we attempt to maintain as up to date pricing information as possible for your convenience. To get the most accurate information possible, you can call our experts today to get current prices for your location.
** Based on the Typical Domestic Consumption Values (TDCV) defined by Ofgem. On average: 2,900 kWh of electricity and 12,000 kWh of gas per year.
Rates are inclusive of VAT at 5%.
Prices are accurate as of 18/10/2021


Ecotricity fixed-rate tariff plan

At the moment, Ecotricity is offering a 12-month fixed-rate tariff to new customers seeking to join Ecotricity. As a fixed-rate tariff, customers that sign with this tariff will not see their rates change throughout the entire 12-month contracted period, so if prices go up even more then customers will be protected.

This tariff happens to be the only advertised tariff at the moment on Ecotricity’s website, its rates and fees can be seen below:


Plan Tariff Type Type of Fuel Standing Charge (p/day) Unit Rate Cost (p/kWh) Average Total Annual Cost (£/year) Exit Cost (£)
Winter Fixed Electricity & Gas 12-Month Fixed-Rate Electricity 40.02 p* 49.42 p* £ 1,579.35** £ 200.00
Winter Fixed Electricity & Gas 12-Month Fixed-Rate Gas 35.44 p* 10.85 p* £ 1,431.44** £ 200.00

* Please note that these prices are for indicative purposes only and can shift on a regular basis. Indeed, prices are post-code based and can vary significantly from one region to another. However, we attempt to maintain as up to date pricing information as possible for your convenience. To get the most accurate information possible, you can call our experts today to get current prices for your location.
** Based on the Typical Domestic Consumption Values (TDCV) defined by Ofgem. On average: 2,900 kWh of electricity and 12,000 kWh of gas per year.
Rates are inclusive of VAT at 5%.
Prices are accurate as of 18/10/2021


Ecotricity Economy 7 Tariff Plans

Ecotricity also offers the following Economy 7 tariff options for their customers´ electricity use. The pricing information regarding these tariffs can be seen below.


Plan Tariff Type Average Electricity Standing Charge (p/day)* Day Rate (p/kWh)* Night Rate (p/kWh)p* Average total annual cost (£/year)** Exit Fee (£)
Green Electricity E7 Variable Rate 34.14 p* 26.73 p* 14.50 p* £ 750.90** £ 0.00
Full Charged Bundle E7 Variable Rate 38.85 p* 28.42 p* 17.47 p* £ 832.71** £ 0.00
Green Electricity PAYG E7 PAYG 31.83 p* 22.56 p* 15.19 p* £ 680.73** £ 0.00
Winter Fixed Electricity & Gas 12-Month Fixed-Rate 39.38 p* 48.63 p* 35.25 p* £ 1,391.14** £ 200.00

* Please note that these prices are for indicative purposes only and can shift on a regular basis. Indeed, prices are post-code based and can vary significantly from one region to another. However, we attempt to maintain as up to date pricing information as possible for your convenience. To get the most accurate information possible, you can call our experts today to get current prices for your location.
** Based on the Typical Domestic Consumption Values (TDCV) defined by Ofgem. On average: 2,900 kWh of electricity and 12,000 kWh of gas per year.
Rates are inclusive of VAT at 5%.
Prices are accurate as of 18/10/2021


The exact amount you’ll pay for your gas and electricity will depend on your location. This means you’ll need to put your postcode into the Ecotricity quote tool to learn how much a switch to green energy will cost. If you opt to get both your gas and electricity from Ecotricity, the provider will give you a £15 discount on your annual energy bill.

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Free service - Available Monday to Friday from 8.30 am until 5.30 pm

Ecotricity fuel mix

A lot of the customers switching to Ecotricity will be doing so in order to reduce their carbon footprint and support environmentally friendly energy generation. This means the company’s fuel mix is even more important than usual.

The table below shows the Ecotricity fuel mix

Fuel supply Ecotricity National average
Natural gas 0% 39.4%
Nuclear 0% 16.6%
Renewables 100% 37.9%
Coal 0% 3.9%
Other 200,000 2.2%

Of the green electricity supplied by Ecotricity, 15-20% is generated by the manufacturer. The rest is sourced from other ethical and trusted green energy providers.

Most of the green energy that Ecotricity provides comes from offshore wind. This is closely followed by onshore wind generation. The company also gets a small proportion of its energy from solar and hydro power.

  • Offshore wind – 55.82%
  • Onshore wind – 41.60%
  • Hydro power – 2.07%
  • Solar – 0.51%

Ecotricity sets aside some of the green energy it produces for the Electric Highway, the company’s network of electric vehicle charging points. If you sign up for the Ecotricity Fully Charged Bundle, you’ll get a discount when charging your vehicle at one of these locations.

Carbon neutral gas

As well as green electricity, Ecotricity also offers carbon neutral gas. If you sign up for a dual fuel deal, or choose the company for your gas supply, you’ll benefit from this environmentally friendly fuel source.

Currently, only a small proportion of the gas Ecotricity supplies comes from green sources. However, the company is working to grow the percentage of green gas it offers. This green gas comes from biogas mills. Grass and other organic waste is put into the mill and left to decompose. The gas released during the decomposition process is harvested and turned into natural biogas.
Until Ecotricity is able to offer 100% green gas, it will offset the residual carbon emissions generated by its gas supply by investing in carbon reduction schemes. Ecotricity is currently investing in carbon reduction projects in India, Chile and Bhutan. This is partly why Ecotricity is more expensive than some other energy providers.
Ecotricity Fuel Mix

Is Ecotricity any good?

Ecotricity is one of the most established green energy providers in the UK. Over the years, a lot of customers have switched to the company in order to help lower their carbon footprint and support environmentally friendly electricity projects.

While not the cheapest energy supplier on the market, they are arguably the greenest. So if eco-credentials are important to you, the company may well be the best option. Ecotricity also claims to place a strong focus on customer service, so you should find it easy to communicate with the company and resolve any issues that might crop up.

Their simple tariffs make Ecotricity pricing fairly easy to understand. The tariffs it offers are all variable, this means that the cost of your fuel will go down when wholesale prices drop. However, if wholesale prices go up, you could find yourself paying more for your energy.

Ecotricity has a number of digital tools available to its customers. You can view and pay your bill by logging into the client area on the Ecotricity website and you can also use this area to update meter readings and check your account information. Ecotricity also has an app, allowing you to manage your account on the go.

Ecotricity tries to keep its bills simple and easy to understand. As long as meter readings are kept up to date, bill accuracy seems to be fairly good. The majority of Ecotricity customers seem to feel like their bills are clear and easy to keep track of.

Ecotricity, like every energy company, has its own range of pros and cons. Weighing these up will help you to decide if the provider is right for you.
Pros:

  • 100% green electricity
  • Carbon offset gas
  • Investment in environmentally friendly projects
  • Discounts when using the Electric Highway


Cons:

  • Not the cheapest energy supplier on the market
  • Limited choice of tariffs
  • Some customers have reported difficulties switching away from Ecotricity

Ecotricity customer reviews

Reading recent customer reviews is always a good way to gauge the level of service an energy company offers. Impartial online reviews for Ecotricity include:

  1. “Green energy is always good value when all profits are being reinvested into the sector.”
  2. “The bill is always written in clear, plain English and has diagrams.”
  3. “I’ve been with Ecotricity for many years. They provide me with electricity from renewable sources, they match my local electricity provider prices and they invest most of their profits in new green energy resources.”
  4. “Started off very competitive, then the monthly bill kept on going up and up!!! Just before I left was paying more than double a month for Ecotricity, than my last supplier.”

Always make sure you take a look at the most recent reviews available before switching to a new energy provider.

Read more about electricity suppliers:

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FAQ

How to contact Ecotricity?

The two easiest ways to get in touch with Ecotricity are phone and email. You can email the company at home@ecotricity.co.uk or give them a call on 0345 555 7 100. Alternatively, you could try to contact the company via one of their social media profiles.

How many customers does Ecotricity have?

At the moment Ecotricity has around 200,000 customers across the UK. The company provides energy to both business and domestic customers and also runs a network of electric vehicle recharging stations.

Is Ecotricity cheap?

Ecotricity definitely isn’t the cheapest energy provider on the market. It isn’t even the cheapest of the green energy providers. However, it is one of the very few companies that offers green gas and that offsets its conventional gas usage through environmental development. It’s also the only energy provider officially approved by The Vegan Society. These green credentials make the company a popular choice for people looking to reduce their impact on the environment.

Who owns Ecotricity?

Ecotricity is an independent energy company based in Stroud, Gloucestershire. The company was founded by Dale Vince in 1996 and is still owned by Vince today.

Updated on 20 Oct, 2021

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Comments

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Antoinette blanche Hellyer
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I would like to switch to cheaper supplier x looks like you are cheaper than my supplier that only sends estimated bills. When I write x ask ,so want to switch, so I know real Bills,as doing without shower ,x washing machine to save on bills, by going out to swimming pooletc,x shouldn't have to do without when its so high. So looking for better deal please

William

Hello Antoinette, thank you for your comment. We can help you in finding a better deal for you. If you are interested in this, please call our energy experts: 0208 022 0680