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Bulb Energy in 2020: prices, plans, reviews

Bulb Energy Bulb Energy Logo
Founded 2013
Client Email complaints@bulb.co.uk
Client Number 0300 30 30 635
Log in Log into your Bulb Energy account here
Number of clients 1.5 million

Bulb Energy: are they the right energy supplier for me?

The history of Bulb

  • Bulb was created by two guys - Amit Gudka and Hayden Wood - in 2015, in attempt to revamp the energy industry. They both worked for larger corporations and the saw the faults and holes that existed. Out of this realisation that much change could be made, they founded Bulb, and it's been somewhat of a success story.
  • In 2018, Bulb got full funding and has been growing exponentially ever since. They now provide green energy to around 1 million households in the UK, around 1% of homes.
  • Bulb have recently gone international! They no longer just exist in the UK, but now in Spain, France and even as far as Texas in the USA. Because of this, they have received a lot of news coverage for their rapid expansion.

What makes them different?

  • Bulb's premise is simple: they want to provide simpler, cheaper and greener energy to their customers. Their energy is 100% renewable, and they are known by some as Britain's green supplier. This has led to greater competition with other, larger suppliers, such as British Gas, who aren't living up to the greener expectations of their customers.
  • Bulb have one tariff for everyone, so it's quick and easy to switch over. Everything is streamlined and reflected by market price. It's a vari-fair tariff, meaning it's variable and responds to price fluctuations.
  • By investing in cheaper energy, they are able to offer affordable deals to their customers. In fact, they are so well-priced compare to other market players that some suppliers have raised concerns about the sustainability of their low prices. However, Bulb have managed to consistently provide low tariffs to their customers, and lower their prices to reflect market fluctuations quickly.

Bulb is committed to fighting the climate crisis. That's why in 2019, the Bulb foundation was created. It seeks to tackle climate change and support those who have been affected by it by funding environmental projects. ยฃ2 is donated to the Bulb Foundation each time a new member joins the Bulb community by switching over.

Bulb Eneergy

Bulb Tariffs, Plans and Offers

Bulb only have one tariff for their customers. It's their vari-fair tariff that is variable and well-priced. They also have a pay as you go tariff, called their Vari-Fair prepayment tariff. Both tariffs provide the same energy, but they require different ways of paying, that's all!

The Vari-Fair tariff

Bulb's one tariff is very well-priced. In fact, they claim that their tariff is 18% cheaper than others on the market. This is because they invest in technologies which keep their prices cheap, and pass on the savings to their customers.

What does it mean to be a variable tariff? Well, unlike a fixed tariff, which fixes the cost of your energy every month, meaning it isn't subject to price fluctuations, a variable tariff involves some price fluctuation. Changes in price are simply influenced by the wholesale cost of energy that suppliers buy their energy for. They just reflect any cost increase on their end in the cost of their tariffs. You can usually see these price increases coming though. If one supplier ups their prices, it means the others probably will as well. Also, if prices are about to increase, Bulb will let you know 30 days beforehand. Of course, this also works in the opposite direction! If the wholesale price of energy drops, your energy bills will as well.

There are no exit fees for Bulb tariffs, so you can switch over to a different supplier if you wanted, with no hefty costs.

Finally, Bulb's tariff is very eco-friendly. They provide their customers with 100% renewable energy from solar, wind and hydro power. Also, their gas is offset as they support carbon reduction projects.

To summarise Bulb's tariffs:

  • Bulb have one tariff for everyone.
  • It's one of the cheapest on the market.
  • Their 'Vari-Fair' tariff reflects the true market cost of energy as it fluctuates with market prices.
  • Bulb's tariff is 100% renewable.
  • There are no exit fees.

Bulb's Tariff Prices

Electricity

Name of the Plan Tariff value
Unit Price, price/kWh
 
Standing Charge, price/day
Vari-Fair
Variable
14.25 p
20.55 p

Gas

Name of the Plan Tariff value
Unit Price, price/kWh
Standing Charge
price/day
Vari-Fair
Variable
2.7248 p
20.4435 p

If you want to know more about the current cost of wholesale energy, and how this will affect your bill, you should give us a ring and we can give you the most up-to-date and accurate rates.

Do Bulb have business energy deals?

  • Bulb's business energy plan provides.
  • 100% renewable energy.
  • No exit fees.
  • 10% cheaper tariffs than other business plans on the market.
  • Flexible tariff that reflects market fluctuations. You will get a 30 day warning before your bill is increased, however.

What is Bulb's best plan?

At Switch Plan, we are adamant that there is no 'best plan' from any supplier. The quality of a plan depends on the personal energy requirements of a particular household, and these differ from home to home. If we think Bulb's tariff is the best for you, we will switch you over after you have given us some information about your energy habits. Give us a ring on 0330 054 0010 and we can talk you through your options to ensure that you're not losing out on energy.

Do Bulb offer a boiler service?

Energy saving light bulb

While Bulb do not offer a boiler service to their customers, they are participant in a scheme called the Energy Company Obligation (ECO), through which they support projects to help energy saving in low-income and vulnerable households. One of these projects is boiler installation. Visit their website to find out more information about this project.

Visit their website to find out more information about their tariffs and plans.

Reviews โญ

What do their customers say?

According to over 56,000 reviews on TrustPilot, Bulb was rated 4.8/5 for the service they provide. 88% of reviews deemed the service 'excellent', whereas only 3% considered it 'bad'. This means that Bulb is ranked as one of the best energy suppliers on the market. Their customers consider it to provide quality customer service and great value for money.

Bulb fuel mix & renewable energy

Bulb is committed to being 100% renewable, providing 100% green gas and electricity to their customers without fail. They are very transparent and proud about their fuel mix, as they should be!

However, no energy supplier can claim as yet to provide 100% renewable gas. However, 10% of Bulb's gas comes from green gas supplies, which makes them the most renewable provider of gas in the UK. They also commit to offsetting their carbon footprint produced through the generation of gas.

In short:

  • Bulb electricity is 100% renewable.
  • Their electricity and gas comes from renewable sources such as wind, solar and hydro.
  • Bulb buy their energy from generators around the UK who are creating energy in innovative and green ways.

Do Bulb have a renewable energy plan?

Simply put, Bulb only has a renewable energy plan. For every unit of energy used with Bulb, another goes back into the grid from a renewable source. Also, their gas is 100% carbon neutral as they offset carbon emissions from their gas supply by investing in environmental projects around the world. It's fair to say that Bulb are leading the way when it comes to green energy in the UK.

Providing 100% green electricity, and committing to offsetting carbon emissions means that they are the greenest energy supplier in the UK.

Green Energy Mix

Can I get a smart meter through Bulb?

Yes - Bulb offers their customers smart meters, with free installation. However, Bulb still don't offer smart meters to all of their customers, and your eligibility for one depends on where you live. This is because they want to make sure that they have professional engineers who can install them, as well as a strong network. Makes sense, but Bulb should try to expand their smart meter installation soon to ensure that they keep up with the smart expansion of other energy suppliers. Bulb also provide second generation smart meters to their customers, which means that you can switch over to a new supplier without having to get a new smart meter installed, which is handy!

At Swich Plan, we really recommend that you install a smart meter in your home. This is because you can keep track of your energy consumption closely, and provide instant meter readings to your energy supplier without having to keep repeating your personal details or logging into your online account.

Bulb Renewable Energy Plan

Bulb Referral Scheme

Just like other startups or schemes across the world, Bulb jumped on the bandwagon of offering their customers ยฃ50 if they recommend Bulb's service to their friends, family, coworkers and acquaintances. This is one of the reasons why they grew so rapidly! The scheme is still in place, so when you sign up, you receive a referral link to pass onto your contacts and receive your cash.

How to contact Bulb

There are many ways you get in touch with Bulb. Firstly, download their free mobile app, where you can submit meter readings, pay your energy bills, and get in touch with a member of the team.

Alternatively, you can contact them by logging into your online account, where you can also pay your bills and access their services. If you don't have an account yet, it doesn't take long to set one up. Just head over to their website.

Or, if you would rather speak to someone directly, you can ring their customer service number on 03003 030 635 between 9am and 6pm, Monday-Friday. Unlike other suppliers, Bulb just has the one contact number. Any member of the team who picks up the phone will be able to advise you on any query, concern or emergency you may have. Or you can email them at help@bulb.co.uk. If you have any complaints about the service that Bulb provides, get in touch via the phone number and/or email address above.

Bulb also have up-to-date social media platforms, where they post updates, news, and ads. They also respond to their customers messages, particularly on Twitter, pretty quickly.

If you wanted to send a letter to Bulb, their PO box is located at Bulb Energy, 155 Bishopsgate, Spitalsfields, London, EC2M 3TQ.

Bulb Energy in your area

papernest disclaims that they are in direct partnership with Bulb

Find all the specific details on the Bulb energy supply in your region.

Do you want to switch to Bulb Energy for your gas and electricity supply? Switching to a Bulb Energy plan is quick, simple and completely free. To make the switch, you can call or email Bulb Energy and they can carry it out for you. Alternatively, give us a ring and our experts can talk you through all of your energy options.

Bulb East Midlands

Find out everything you need to know about the Bulb energy supply in the different counties of East Midlands.

Bulb East of England

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Bulb Greater London

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Bulb North East

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Bulb Northern Ireland

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Bulb North Scotland

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Bulb North Wales

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Bulb North West

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Bulb South East

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Bulb South Scotland

Find out everything you need to know about the Bulb energy supply in the different counties of South Scotland.

Bulb South Wales

Find out everything you need to know about the Bulb energy supply in the different counties of South Wales.

Bulb South West

Find out everything you need to know about the Bulb energy supply in the different counties of South West.

Bulb West Midlands

Find out everything you need to know about the Bulb energy supply in the different counties of West Midlands.

Bulb Yorkshire

Find out everything you need to know about the Bulb energy supply in the different counties of Yorkshire.

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