E.ON Energy in 2021: Prices, Plans, Reviews
|Client Number||0345 052 0000|
|Log in||Log into your E.ON Energy account here|
|Number of clients||4.3 million|
Should I switch to E.ON?
A brief history of E.ON
- Founded in 2002, E.ON places a heavy and relevant focus on ensuring their energy is green and efficient. Between 2000 and 2002, E.ON energy were better known as Powergen. It became E.ON in 2002 as two German energy suppliers - VEBA and VIAG - merged.
- In 2019, E.ON merged with nPower's domestic retail supply. This allowed them to expand even further. This year, nPower have also announced that E.ON will acquire the business energy section of their company as well. It is these acquisitions that gives E.ON Energy the second largest market share of all energy suppliers in the UK.
E.ON Energy today
- With around 4.3 million customers, E.ON is the second largest of the 'Big 6' energy suppliers in the UK, after the energy giant, British Gas.
- They are driven by innovation, aiming to make energy consumption smarter and more sustainable. In 2016, they committed to avoiding all energy from fossil fuels in an effort to be one of the most sustainable and green energy suppliers on the market.
Who do they support?
E.ON's main charitable partnership is with the Alzheimer's Society, raising money for support workers through charitable initiatives. They have raised 27,000 for the charity. E.ON invests in community initiatives, engaging students in career opportunities in STEM.
Moreover, E.ON, like many other large energy providers, offer a Warm Home Discount scheme for their customers who might be struggling to pay their energy bills during the winter. Why only during the winter? Well, in wintertime, energy prices increase to match demand. This is because, you guessed it, when it's cold, people need more fuel to heat their home! However, if you are on a low-income, you might not be able to afford the cost of this price increase. E.ON offer a discount to vulnerable people and those on a low-income to help them continue to fuel their homes and stay warm during the winter.
To find out if you are eligible for the Warm Home Discount, you can give E.ON a call. Bear in mind, you will probably have to provide details of your financial situation.
E.ON Tariffs, Plans and Offers
E.ON have a wide range of energy tariffs for their customers. These include fixed, variable, dual and single fuel tariffs. If you are a new or old customer, you can choose between any of these plans to find one that suits your household's specific energy requirements.
What makes E.ON stand out among the rest of the 'Big 6' (the 6 largest energy suppliers in the UK) is the fact that they provide 100% renewable electricity to their customers. While E.ON cannot claim to be the 'greenest' energy provider on the market, they are certainly more environmentally friendly than their competitor over at British Gas, for example. This has certainly attracted a lot of customers looking to switch to renewables, as well as sticking with a reputable supplier.
E.ON also have prepayment plans for their customers. Topping up your plan is very easy and you can do it by logging into your online account, or by visiting any local Paypoint. This can be a post office or a supermarket. However, it's important to remember that, just like with other suppliers, prepayment (or pay as you go) tariffs are generally a bit more expensive than fixed or variable plans. If you run out of energy and cannot top up your meter right away, E.ON will provide you with £5 emergency credit! You simply pay it back the next time you top up.
You can visit their website to get a full list and further details on all of the plans, tariffs and offers available.
|What does it offer?||How green is it?|
|As a fixed contract, your prices will be constant and won't change for 12 months since the start of your tariff date.||As a standard, your electricity will be sourced from 100% renewable energies.|
|If you pay by direct debit, you'll get a discount on the whole price of the tariff. Paying by direct debit means that you pay automatically every month.||Through a smart meter installation, you can also keep an eye on your consumption, and make greener choices.|
|You also get 25% off boiler cover through opting for this plan. E.ON will let you know how you can claim this.|
|The exit fee for this tariff is £30.|
Fix and Join Online
|What does it offer?||How green is it?|
|This is also a fixed tariff, and your prices will be fixed for 12 months from the beginning of your contract.||Your electricity will be 100% renewable.|
|Your electricity will be 100% renewable.||Your smart meter will allow you to make smarter, greener choices about your energy consumption.|
|You can only pay by monthly direct debit, and the exit fee is £60. This is because this is a dual fuel tariff only, and there is a £30 exit fee for each fuel. However, if you choose to change suppliers during your switching period, which is 49 days before the end of your plan, you won't have to pay this hefty exit fee!|
Fix and Drive v9
|What does it offer?||How green is it?|
|In order to sign up for this plan, you must have an electric vehicle. By signing up, you'll get a reward of 850 miles, which equates to around £30. It will go straight into your account.||This is a pretty green tariff, since it helps out people who own electric vehicles. You get miles as a reward!|
|This is also a 12 month tariff, and your price per unit will be fixed from the end until the beginning of your contract. This means that you won't be hit by increased prices of wholesale energy.||Also, all your electricity will be sourced from 100% renewable energy.|
|If you pay by direct debit, you are eligible for discounts! You will see an automatic reduction in your unit rate and standing charge. Also, direct debit is the only way you can pay for this tariff, so that's handy.|
|You can get a smart meter installed with this plan if you are eligible.|
E.ON EnergyPlan with prepayment
|What does it offer?||How green is it?|
|With this plan, there is no end date to your contract, so you can end it whenever. Because of this, there is no exit fee! As with all E.ON plans, you get 100% renewable electricity as a standard. As a variable tariff, there is no fixed price per unit for your energy. Prices are constantly reviewed and are subject to change. This is because wholesale energy prices are changing all the time, and suppliers change their prices to reflect these fluctuations. You can opt for a single tariff on this plan, or a dual fuel plan for both your gas and electricity consumption.||As with all E.ON plans, you get 100% renewable electricity as a standard.|
|As a variable tariff, there is no fixed price per unit for your energy. Prices are constantly reviewed and are subject to change. This is because wholesale energy prices are changing all the time, and suppliers change their prices to reflect these fluctuations.|
|You can opt for a single tariff on this plan, or a dual fuel plan for both your gas and electricity consumption.|
E.ON Energy Tariff Prices
|Type of Plan||Tariff value||
Unit Price, price/kWh
|Elecricity - Unrestricted||12 months fixed||
|Type of Plan||Tariff value||Day Time Unit Price
Night Time Unit Price price/kWh
|Economy 7||12 months fixed||
|Economy 10||34 months fixed||
|Type of Plan||Tariff value||
Unit Price price/kWh
|Gas Standard||12 months fixed||
The prices of tariffs are always changing. If you want to know the most accurate and up-to-date rates for E.ON's energy plans, then your best bet is to give us a ring and chat to one of our experts.
Do E.ON have business energy deals?
E.ON have energy plans for small and medium businesses, as well as much larger corporations for commercial purposes. Plans can last between 1 and 3 years, and for larger businesses, they provide variable tariffs.
In summary, E.ON's business deals include:
- Contracts for small and large businesses alike and will guide you through your choices.
- Fixed, flexible, and multipurchase contracts, E.ON have a range of plans to suit your business and help you save money on energy.
- 100% renewable energy to eligible small businesses to help them go green.
Visit their website to find out if you are eligible for a business tariff.
What is E.ON's best plan?
Remember, E.ON's best plan for one household might not be the best plan for yours. And this is the case for all suppliers. Your energy requirements may vastly differ to those of your neighbours, friends or other family members. So just because you have heard good things about one plan, that doesn't mean that you should automatically opt for that specific plan. It's important to weigh up all the options available to you, as well as taking into account your specific priorities.
Do you want a 100% renewable plan, at a low price? Do you want a tariff at as low a cost as possible, no matter the fuel mix? Or, do you want a prepayment energy tariff? Either way, you can give us a ring at any time between 9am and 7pm Monday-Friday to discuss your options and find the best plan for you.
Do E.ON have a boiler service?
Yes! You can receive a quote online or over video chat from an E.ON adviser for your new boiler. E.ON then offer a fast and safe boiler installation, the price of which is included in the quote. You can pay monthly for your boiler with 0 interest rate charge.
E.ON have a partnership with HomeServe, a company that provides heating for homes, and boiler cover. With boiler cover from HomeServe and E.ON, you also get a free boiler service. This is really important to make sure your boiler is functioning efficiently and safely. We recommend getting annual boiler services.
Visit their website to find deals on boilers.
What do their customers say?
According to TrustPilot, E.ON ranks 3.8/5 in terms of customer satisfaction based on reviews from over 11,600 customers. 54% of reviews considered the service to be 'excellent', compared with 21% who deemed it 'bad'.
In general, E.ON's customers have reported a relatively mixed bag of reviews. Some deem the service to be excellent, whereas some consider it to be terrible, for a multitude of reasons. E.ON tends to rank in a fairly average market position according to Trustpilot reviews, however. The area in which E.ON ranks the lowest in terms of its customer reviews, however, is its response to customer complaints. E.ON's reputation was somewhat stained in 2014, when Ofgem required them to pay up £12 million to over 330,000 customers due to poor practice since 2000.
Fuel mix & renewable energy
Where do E.ON get their energy from?
- E.ON places a heavy focus on going green. In 2016, they committed to omitting all renewable energies from their fuel mix. This made them pretty popular among customers who wanted to fuel their homes with greener energy.
- They provide their customers with 100% renewable electricity, both for domestic and business energy. For one of the 'Big 6', this is pretty impressive, and they are doing much better in their renewable mix than their friends over at British Gas.
- They offer a range of solar packages to encourage customers to switch to solar and take control of their energy usage. Visit their website to get a quote for solar panels and see how much you could save. E.ON have three solar packages on offer to their customers.
Do E.ON have a renewable energy plan?
E.ON provide 100% renewable electricity to their domestic customers and small business customers. Their renewable sources include:
- Solar energy.
Can I get a smart meter with E.ON?
In short, yes. E.ON offers all their customers smart meters and has provided around 2 million homes with them. We recommend installing your home with a smart meter, since it allows you to stay on top of your energy usage, and consider options for consuming less, or being more responsible with your energy supply.
How to contact E.ON
While some of E.ON's customers have complained about the difficulty in contacting them, there are multiple channels through which you can get in touch.
- Firstly, E.ON have a pretty functional app where you can submit meter readings, pay your bills, and get in touch with them directly. The app is free to download, and contains all your personal and energy information in it, so you don't need to keep resubmitting this data.
- If you want to speak to someone directly about your energy plan, you can contact E.ON on 0345 052 0000. This line operates between 7:30am and 8pm Monday-Friday. For a gas emergency, call 0800 111 999.
- Do you want to visit E.ON's headquarters? You can find them at Westwood Way Westwood Business Park, Coventry CV4 8LG, United Kingdom. You might need to book an appointment if you want to speak to someone specifically, however.
Remember, if you want free, impartial information about E.ON, or indeed any energy supplier, you can give Switch Plan a ring between 9am and 7pm Monday-Friday to have a chat about your energy options, or even to make a switch over to a different energy plan or supplier.
How to submit a meter reading to E.ON?
Submitting a meter reading to E.ON is pretty simple, and there are 3 main ways you can do this.
- Via their app.
- On the phone.
- Through logging into your online account.
So, firstly, you can download their free app. This is a pretty smooth running app that has received good reviews from their customers. Here, you can submit your meter reading, easy and quickly.
Secondly, you can log into your online account with E.ON. You can create an account today and submit a meter reading on the same day, if you wanted! You don't need to have an account already to submit a meter reading.
Finally, if you're a technophobe and want to speak to someone directly, you can ring them up and speak to a real human. You will need some extra information on hand if you choose this option, such as your postcode, your energy consumption and your current plan, but this will all be provided on your most recent energy bill.
If you don't want to keep submitting your meter reading online, on the app or on the phone, then you should probably get a smart meter installed! This means that your meter reading will be automatically submitted to E.ON, and you don't have to do anything.
E.ON Energy in your neighbourhood
E.ON in the UK regions.
Looking for information about how to switch to E.ON? You've come to the right place. If, after reading this handy guide, you want to join E.ON's 5 million other customers, you can give them a ring to carry out the switch! Alternatively, if you want to talk through your other energy options, you should give us a ring to chat to one of our experts.
E.ON East Midlands
E.ON in the counties of East Midlands.
RU - Rutland
LE - Leicestershire
LN - Lincolnshire
NH - Northamptonshire
NT - Nottinghamshire
DE - Derbyshire
E.ON East of England
E.ON in the counties of East of England.
E.ON Greater London
E.ON in the counties of Greater London.
E.ON North East
E.ON in the counties of North East.
E.ON Northern Ireland
E.ON in the counties of Northern Ireland.
E.ON North Scotland
E.ON in the counties of North Scotland.
E.ON North Wales
E.ON in the counties of North Wales.
E.ON North West
E.ON in the counties of North West.
E.ON South East
E.ON in the counties of South East.
SU - Surrey
HA - Hampshire
IW - Isle of Wight
KE - Kent
OX - Oxfordshire
SX - West Sussex
SX - East Sussex
BK - Berkshire
BU - Buckinghamshire
E.ON South Scotland
E.ON in the counties of South Scotland.
TAY - Tayside
STD - Strathclyde
BOR - Scottish Borders
MLN - Midlothian
LTN - lothian
FIF - Fife
LKS - Lanarkshire
DGY - Dumfries and Galloway
DNB - Dunbartonshire
E.ON South Wales
E.ON in the counties of South Wales.
E.ON South West
E.ON in the counties of South West.
GE - Gloucestershire
WI - Wiltshire
DV - Devon
DO - Dorset
SO - Somerset
BR - Bristol County
CO - Cornwall
E.ON West Midlands
E.ON in the counties of West Midlands.
WM - West Midlands
HE - Herefordshire
ST - Staffordshire
WO - Worcestershire
SH - Shropshire
WA - Warwickshire
E.ON in the counties of Yorkshire.