OVO Energy in 2021: Prices, Plans, Reviews

Switch Plan disclaims that they are not in partnership with OVO Energy

Switch Plan disclaims that they are not in partnership with OVO energy

OVO Energy is now one of the biggest energy suppliers in the UK making it one of the newest members of the UK’s “Big 6”. OVO’s meteoric rise can be partly attributed to them absorbing all 3.5 million of SSE’s customers when they closed their doors back in 2020. They are known to provide affordable renewable energy to their customers as well as quality support services for their current customers.
Last update: December 2021

We Consider OVO Energy Stable Supplier

As you may have heard on the news, the UK energy market is currently under an immense amount of stress putting several energy suppliers out of business. However, we have designated OVO Energy as a stable supplier at the moment because of its strong financial performance as well as its status as one of the UK's "Big 6" suppliers. To learn more about this and stay updated on a daily basis you can read our page on the UK energy crisis.

With a customer base of over five million, OVO energy continues to make its mark as one of the major energy suppliers in the UK energy market. However, their impact goes beyond the energy market as they have also moved to create a greener world. By 2030, OVO has made a goal to completely decarbonize its energy.


OVO Energy Ovo Energy Logo
Founded 2009
Client Email hello@ovoenergy.com
Client Number 0330 303 5063
Log in Log into your OVO Energy account here
Number of clients 680,000


What are OVO Energy Tariffs, Plans and Offers?

OVO offers fixed tariffs, which means that you will be exempt from any price increases due to market fluctuations. They offer two fixed tariffs: the Better Smart Plan and the 2 Year Fixed Energy Plan.

To summarise:

  • OVO Energy offers 3 simple plans that all aim to provide you with efficient and green energy.
  • They also offer generous interest rates and savings on your energy bills.
  • All their plans come with 50% renewable electricity and can be upgraded to 100% with the Green Energy Upgrade.

OVO also offer one variable tariff, called Simpler Energy. It is a flexible tariff, meaning that its price is subject to wholesale energy costs.

Energy Crisis and OVO Tariff Pricing

As a result of the energy crisis in the UK, many suppliers including OVO Energy have stopped advertising many of their tariffs, making it difficult for us to accurately display their current costs, we apologize for the inconvenience. To learn more about which tariffs are available you can contact our energy experts at 0330 818 6223

Let’s look at their three plans in further detail:


Plan Tariff type Average Electricity annual cost (£/year) Average gas annual cost (£/year) Average total annual cost (£/year)
Better Smart 1 yr fixed £ 582.978* £ 470.452* £ 1,053.43*
2 Year Fixed 2 yr fixed £ 613.773* £ 509.414* £ 1,123.19*
Simpler Energy Variable £ 633.240* £ 511.157* £ 1,144.40*

* Please note that these prices are for indicative purposes only and can shift on a regular basis. Indeed, prices are post-code based and can vary significantly from one region to another. However, we attempt to maintain as up to date pricing information as possible for your convenience. To get the most accurate information possible, you can call our experts today to get current prices for your location.
* Based on the Typical Domestic Consumption Values (TDCV) defined by Ofgem. On average: 2,900 kWh of electricity and 12,000 kWh of gas per year.
Rates are inclusive of VAT at 5%.


OVO Energy Renewable Energy Plan

OVO Fixed Tariffs

Here is the cost information associated with OVO’s long-term fixed rate tariff plans:


Plan Tariff Type Type of Fuel Standing Charge (p/day) Unit Rate Cost (p/kWh) Average Total Annual Cost (£/year) Exit Cost (£)
Better Smart 1 Year Fixed Electricity 17.330 p* 17.920 p* £ 582.978** £ 30.000
Better Smart 1 Year Fixed Gas 14.470 p* 3.480 p* £ 470.452** £ 30.000
2 Year Fixed 2 Year Fixed Electricity 23.300 p* 18.230 p* £ 613.773** £ 30.000
2 Year Fixed 2 Year Fixed Gas 26.780 p* 3.430 p* £ 509.414** £ 30.000

* Please note that these prices are for indicative purposes only and can shift on a regular basis. Indeed, prices are post-code based and can vary significantly from one region to another. However, we attempt to maintain as up to date pricing information as possible for your convenience. To get the most accurate information possible, you can call our experts today to get current prices for your location.
** Based on the Typical Domestic Consumption Values (TDCV) defined by Ofgem. On average: 2,900 kWh of electricity and 12,000 kWh of gas per year.
Rates are inclusive of VAT at 5%.


OVO Variable Tariffs


Plan Tariff Type Type of Fuel Standing Charge (p/day) Unit Rate Cost (p/kWh) Average Total Annual Cost (£/year) Exit Cost (£)
Simpler Energy Variable Electricity 23.310 p* 18.900 p* £ 633.240** £ 0.000
Simpler Energy Variable Gas 26.600 p* 3.450 p* £ 511.157** £ 0.000

* Please note that these prices are for indicative purposes only and can shift on a regular basis. Indeed, prices are post-code based and can vary significantly from one region to another. However, we attempt to maintain as up to date pricing information as possible for your convenience. To get the most accurate information possible, you can call our experts today to get current prices for your location.
** Based on the Typical Domestic Consumption Values (TDCV) defined by Ofgem. On average: 2,900 kWh of electricity and 12,000 kWh of gas per year.
Rates are inclusive of VAT at 5%.


Our energy experts are here to help

Free service - Available Monday to Friday from 8.30 am until 5.30 pm

What is OVO Energy’s best plan?

At Switch Plan, we don’t believe in a ‘best’ energy plan. There is no best plan from any supplier. The best plan for you depends on your specific energy needs, as well as the market position of energy suppliers, as prices tend to fluctuate. Give us a ring and we can talk you through your options to ensure that you’re not losing out on energy.

If you want to know more about specific tariffs, ring us up and we can give you the most accurate and up-to-date rates.

Does OVO Energy have business energy deals?

Unfortunately, OVO Energy no longer supplies business energy tariffs. So, if your company wants a business energy deal, you will have to look elsewhere. If OVO Energy restarts their business tariffs, we will be sure to let you know.

OVO’s Electric Vehicles deal

OVO energy have a deal called EV Everywhere. This means that if you own an electric vehicle, you can join this plan to benefit from free green electricity and a free smart electricity charger for your electric car. This could mean significant savings, as well as doing your bit for the environment!

Does OVO Energy have a boiler service?

With CORGIHomeHeat, OVO members can get a new boiler installed by registered engineers, as well as a free smart thermostat.

OVO’s Boiler and Home Emergency cover starts from £5 a month and makes sure that your boiler is working efficiently and properly. You can find out more information on their website.

Does OVO energy support any charities?

In 2014, OVO Energy created the OVO Foundation, aimed at giving young people a sustainable future. It is a charitable initiative that invests in developing projects around the world that advocate for green energy. One of their projects is called Future Builders, which is designed to end homelessness in the UK, helping young people to get work experience by reconstructing run-down properties. Another project they support is called Project Jua, which seeks to improve health and education in rural Kenya.

OVO Energy is also concerned with tackling the climate crisis and has planted over 1 million trees across the UK in their efforts to decarbonise energy.

Furthermore, OVO Energy provide Warm Home Discount to their customers who can’t afford to heat their home in the winter. This scheme is specifically for the winter, because variable and flexible energy prices tend to increase based on demand. In the winter, there is more demand for energy, as more people need to heat their home. Low-income families or individuals might not be able to fund this increase, so OVO offers them support during the winter to make sure they can carry on heating their home.

What other information should I know about OVO energy?

Economy 7 tariffs are also available from OVO Energy. An Economy 7 tariff is a double electricity tariff, meaning that the cost of a kWh differs depending on the time you use it. During the day, prices are higher, because there is more demand for electricity. However, during the night, it is much cheaper to use electricity because there is generally less demand. If you are tight on cash or want to save money on your energy bills, it’s smart to use electricity during off-peak periods, as your bill will be significantly lower.

Like most other suppliers, OVO Energy also offer prepayment tariffs. This means that you top up your energy card before using it, and when it runs out, you simply top it up again. How do you top it up? You can either go to a local Payzone (a post office, or a supermarket) or if you can simply log into your online OVO account and top it up online.

Does OVO Energy have good customer reviews?

What do their customers say?

According to over 37,000 reviews on TrustPilot, OVO Energy was voted 4.2/5 in terms of customer satisfaction. 66% of reviews deemed the service to be ‘excellent’ whereas 11% deemed it ‘bad’.

This means that, on the whole, customer reviews about OVO Energy’s service are positive. Their fuel mix, as well as their customer service, means their customers’ experience is generally positive.

Where does OVO source their energy?

OVO’s electricity comes from 39% renewable energy, and 61% natural gas. They no longer use nuclear or coal power to supply their energy. OVO Energy boasts having a more renewable fuel mix than the average supplier in the UK.

On the other hand, their gas supply is only available as a dual tariff. You can upgrade to a ‘Green Gas Upgrade’, which means that you’ll have renewable gas guaranteed for just £5 a month. This means that the gas you use will be entirely carbon-neutral.

OVO and renewable energy

  • With OVO, you can ‘go green’ for £5 extra a month, meaning that your standard 50% renewable electricity will be upgraded to 100%.
  • Whether you are on a fixed or variable plan, you can upgrade and do your bit for the environment. OVO will also plant 5 trees on your behalf!
  • The same plan applies to upgrading to green gas, as well.
  • OVO Energy launched a campaign called Plan Zero, through which they aim to tackle the climate crisis through investing in people and power. They want to empower people to lead sustainable lives through green and affordable energy.
  • Through aiming to totally decarbonise their energy by 2030, they are calling for greater action towards tackling the climate crisis.

OVO Renewable Sources

How to contact OVO Energy

You can contact OVO Energy via their website, and by logging into your online account if you have specific questions about your energy usage. OVO Energy also have up-to-date social media platforms on which they post regular updates, ads and offers for their current customers, and potential new customers. If you are on the go, you can download the OVO app for free and access your account on your smartphone. Via the app, you can pay your bills, top up your prepayment, and access further contact details.

If you prefer to speak to someone on the phone, you can ring OVO’s customer service number on 0330 303 5063. Their lines are open between 8am and 6pm, Monday-Friday. They have a range of other numbers to call, depending on the specific query you have. For example, if you have a complaint, you should call 0330 102 7517. This line is open between 8am and 6pm, Monday-Friday, and 9am until 1pm on Saturdays.

Call us to switch your energy supplier for free!

0330 818 6223

Free service - Available Monday to Friday from 8.30 am until 5.30 pm

Ovo Energy in your area

Ovo Energy follow the same constraints of distribution that all other suppliers. Meaning tariffs can be significantly different from one region to the next. The following pages give you specific information on the OVO Energy supply in your very own county:

East of England

East Midlands

Greater London

North East

North Scotland

North Wales

North West

South East

South Scotland