OVO Energy: what do they offer in 2021?

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With over one million trees planted due to sustainability efforts and with a customer base of over five million, OVO energy continues to make their mark as one of the major energy supplierin the UK energy market. However, their impact goes beyond the energy market as they have also moved to creating a greener world. By 2030, OVO has made a goal to completely decarbonize their energy.
Last update: May 2021

OVO Energy Ovo Energy Logo
Founded 2009
Client Email hello@ovoenergy.com
Client Number 0330 303 5063
Log in Log into your OVO Energy account here
Number of clients 680,000

Origins Matter: Where does OVO source their energy?

OVO’s electricity comes from 39% renewable energy, and 61% natural gas. They no longer use nuclear or coal power to supply their energy. OVO Energy boasts having a more renewable fuel mix than the average supplier in the UK.

On the other hand, their gas supply is only available as a dual tariff. You can upgrade to a 'Green Gas Upgrade', which means that you'll have renewable gas guaranteed for just £5 a month. This means that the gas you use will be entirely carbon-neutral.

Let’s talk money: OVO Energy Tariffs, Plans and Offers

OVO offers fixed tariffs, which means that you will be exempt from any price increases due to market fluctuations. They offer two fixed tariffs: the Better Energy Plan and the 2 Year Fixed Energy Plan.

To summarise:

  • OVO Energy offers 4 simple plans that all aim to provide you with efficient and green energy.
  • They also offer generous interest rates and savings on your energy bills.
  • All their plans come with 50% renewable electricity and can be upgraded to 100% with the Green Energy Upgrade.

OVO also offer one variable tariff, called Simpler Energy. It is a flexible tariff, meaning that its price is subject to wholesale energy costs.

OVO Energy Renewable Energy Plan

OVO's tariffs and offers

Better Smart Energy

What does it offer? How green is it?
Better Smart Energy is OVO's cheapest plan for new members. As OVO plans go, this is a pretty green option. Although you can upgrade to make it even greener if you pay £6 extra a month.
When you sign up for this plan, you'll need a traditional meter reading. OVO will also be happy to upgrade you to a smart meter when you switch over to this plan. With the upgraded green version of this plan, you get 100% carbon neutral energy. OVO are encouraging their customers to upgrade to their green plans, as it allows them to make their way towards zero carbon.
OVO claim that you can make up to £250 yearly savings through this plan.
On your credit balances, OVO will pay 3% interest rewards in your first year of the plan.
By paying an extra £6 a month (with the 3 months free), you can upgrade to green energy. This also includes 100% carbon neutral energy.

What is OVO Energy' cheapest tariff?

OVO Energy's lowest rate plan for new members is their Better Energy plan that can save you up to £145 on your energy plan. However, just because this plan is the cheapest that OVO offers, it doesn't mean that it is the best one for you. The plan you need depends on so many things, such as the size of your house, the number of inhabitants in your house, and your average energy consumption.

Better Energy

What does it offer? How green is it?
Better Energy is a fixed plan from OVO that protects you from fluctuating market prices. They claim that you can save up to £149 if you opt for this plan. By upgrading to green energy through this plan, you get 100% carbon neutral energy.
Just like with Better Smart Energy, in your first year you will get interest rewards that increase year on year. The upgrade is only £6 extra a month, and you will start on your zero carbon journey.
The exit fee for this plan is also £30. So making a switch before the end your contract comes with some extra costs.
You can upgrade your plan to a green version by paying just £6 extra a month. The first 3 months of this upgrade are free!

Not feeling super OVOmistic about these plans? No Worries, that's why we are here to help. At Switch Plan, our experts can help you find the best plan for your specific needs. All you have to do is give us a call at 03300540017

2 Year Fixed Energy

What does it offer? How green is it?
This is OVO's most popular fixed rate plan. You also get 2 years' protection, which is neat. You can upgrade to a greener version of this plan for £6/month. This will give you 100% carbon neutral energy.
OVO claim that you can save up to £126 a year by switching to this plan. As well as this, OVO will give you interest rewards that increase every year.
You will face a £30 exit fee if you decide to switch to a different plan before the end of your contract.
Like with all of OVO's plans, you can upgrade to a greener energy plan for just £6 a month!

What is OVO Energy's best plan?

At Switch Plan, we don't believe in a 'best' energy plan. There is no best plan from any supplier. The best plan for you depends on your specific energy needs, as well as the market position of energy suppliers, as prices tend to fluctuate. Give us a ring and we can talk you through your options to ensure that you're not losing out on energy.

OVO Energy Tariff Prices

Single electricity

Name of the Plan Tariff value Unit Price    
Standing Charge    
Greener Energy 12 months fixed
16.61 p
8.33 p
Better Energy 12 months fixed
12.77 p
7.15 p
2 Year Fixed Energy 24 months fixed
14.52 p
8.75 p
Simpler Energy Fixed September 2021
14.31 p
8.33 p

Double Electricity

Name of the Plan Tariff value Day Time Unit Price    
Night Time Unit Price    
Standing Charge    
Greener Energy 12 months fixed
16.35 p
9.67 p
8.33 p
Better Energy 12 months fixed
15.32 p
7.72 p
8.33 p
2 Year Fixed Energy Fixed March 2022
15.97 p
8.00 p
Simpler Energy Fixed September 2021
14.83 p
9.73 p
8.33 p


Name of the Plan Tariff value Unit Price    
Standing Charge    
Better Energy 12 months fixed
2.82 p
7.15 p
2 Year Fixed Energy 24 months fixed
3.23 p
8.33 p
Simpler Energy Fixed September 2021
3.34 p
8.33 p

If you want to know more about specific tariffs, ring us up and we can give you the most accurate and up-to-date rates.

Do OVO Energy have business energy deals?

Unfortunately, OVO Energy no longer supplies business energy tariffs. So, if your company wants a business energy deal, you will have to look elsewhere. If OVO Energy restarts their business tariffs, we will be sure to let you know.

OVO's Electric Vehicles deal

OVO energy have a deal called EV Everywhere. This means that if you own an electric vehicle, you can join this plan to benefit from free green electricity, and a free smart electricity charger for your electric car. This could mean significant savings, as well as doing your bit for the environment!

Do OVO Energy have a boiler service?

With CORGIHomeHeat, OVO members can get a new boiler installed by registered engineers, as well as a free smart thermostat.

OVO's Boiler and Home Emergency cover starts from £5 a month and makes sure that your boiler is working efficiently and properly. You can find out more information on their website.

Does OVO energy support any charities?

In 2014, OVO Energy created the OVO Foundation, aimed at giving young people a sustainable future. It is a charitable initiative that invests in developing projects around the world that advocate for green energy. One of their projects is called Future Builders, which is designed to end homelessness in the UK, helping young people to get work experience by reconstructing run-down properties. Another project they support is called Project Jua, which seeks to improve health and education in rural Kenya.

OVO Energy is also concerned with tackling the climate crisis and has planted over 1 million trees across the UK in their efforts to decarbonise energy.

Furthermore, OVO Energy provide Warm Home Discount to their customers who can't afford to heat their home in the winter. This scheme is specifically for the winter, because variable and flexible energy prices tend to increase based on demand. In the winter, there is more demand for energy, as more people need to heat their home. Low-income families or individuals might not be able to fund this increase, so OVO offers them support during the winter to make sure they can carry on heating their home.

What other information should I know about OVO energy?

Economy 7 tariffs are also available from OVO Energy. An Economy 7 tariff is a double electricity tariff, meaning that the cost of a kWh differs depending on the time you use it. During the day, prices are higher, because there is more demand for electricity. However, during the night, it is much cheaper to use electricity because there is generally less demand. If you are tight on cash, or want to save money on your energy bills, it's smart to use electricity during off-peak periods, as your bill will be significantly lower.

Like most other suppliers, OVO Energy also offer prepayment tariffs. This means that you top up your energy card before using it, and when it runs out, you simply top it up again. How do you top it up? You can either go to a local Payzone (a post office, or a supermarket), or if you can simply log into your online OVO account and top it up online.

Reviews ⭐

What do their customers say?

According to over 37,000 reviews on TrustPilot, OVO Energy was voted 4.2/5 in terms of customer satisfaction. 66% of reviews deemed the service to be 'excellent' whereas 11% deemed it 'bad'.

This means that, on the whole, customerreviews about OVO Energy's service are positive. Their fuel mix, as well as their customer service, means their customers' experience is generally positive.

OVO and renewable energy

  • With OVO, you can 'go green' for £5 extra a month, meaning that your standard 50% renewable electricity will be upgraded to 100%.
  • Whether you are on a fixed or variable plan, you can upgrade and do your bit for the environment. OVO will also plant 5 trees on your behalf!
  • The same plan applies to upgrading to green gas, as well.
  • OVO Energy launched a campaign called Plan Zero, through which they aim to tackle the climate crisis through investing in people and power. They want to empower people to lead sustainable lives through green and affordable energy.
  • Through aiming to totally decarbonise their energy by 2030, they are calling for greater action towards tackling the climate crisis.
OVO Renewable Sources

How to contact OVO Energy

You can contact OVO Energy via their website, and by logging into your online account if you have specific questions about your energy usage. OVO Energy also have up-to-date social media platforms on which they post regular updates, ads and offers for their current customers, and potential new customers. If you are on the go, you can download the OVO app for free and access your account on your smartphone. Via the app, you can pay your bills, top up your prepayment, and access further contact details.

If you prefer to speak to someone on the phone, you can ring OVO's customer service number on 0330 303 5063. Their lines are open between 8am and 6pm, Monday-Friday. They have a range of other numbers to call, depending on the specific query you have. For example, if you have a complaint, you should call 0330 102 7517. This line is open between 8am and 6pm, Monday-Friday, and 9am until 1pm on Saturdays.

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