OVO Energy in 2022: Prices, Plans, Reviews

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OVO Energy is now one of the biggest energy suppliers in the UK making it one of the newest members of the UK’s “Big 6”. OVO’s meteoric rise can be partly attributed to them absorbing all 3.5 million of SSE’s customers when they closed their doors back in 2020. They are known to provide affordable renewable energy to their customers as well as quality support services for their current customers.
Last update: November 2022

We Consider OVO Energy Stable Supplier

As you may have heard on the news, the UK energy market is currently under an immense amount of stress putting several energy suppliers out of business. However, we have designated OVO Energy as a stable supplier at the moment because of its strong financial performance as well as its status as one of the UK's "Big 6" suppliers. To learn more about this and stay updated on a daily basis you can read our page on the UK energy crisis.

With a customer base of over five million, OVO energy continues to make its mark as one of the major energy suppliers in the UK energy market. However, their impact goes beyond the energy market as they have also moved to create a greener world. By 2030, OVO has made a goal to completely decarbonize its energy.


OVO Energy Information
OVO Energy Ovo Energy Logo
Founded 2009
Client Email hello@ovoenergy.com
Client Number 0330 303 5063
Number of clients 680,000


What are OVO Energy Tariffs, Plans and Offers?

Below you can find the cost information associated with these tariffs.


OVO Energy Tariffs
Plan Tariff type Availability Electricity cost Gas cost Annual cost Exit fees Green tariff
/ Standard Variable £ 1,789.28 £ 2,159.72 £ 3,948.99 £ 0.00 ✖️
/ Fixed - 12 months £ 1,789.28 £ 2,159.72 £ 3,948.99 £ 60.00 ✖️
/ Fixed - 24 months £ 1,812.48 £ 2,159.72 £ 3,972.19 £ 60.00 ✖️
/ Prepayment Variable £ 1,789.28 £ 2,159.72 £ 3,948.99 £ 60.00 ✖️

Prices displayed are national averages
* Based on 2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year on average
* A Green tariff means the supplier injects in the grid the same amount of renewable energy that is consumed.


Ovo Variable Rate Tariffs

Ovo for now only has one variable rate available, which is their standard variable rate. With variable rates the rate you pay is subject to daily change but you can also always leave your contract if you like.

The costs associated with this tariff can be seen here:


OVO Variable Rate Tariffs
Plan Tariff type Fuel type Availability Standing charge Unit cost Annual cost Exit cost Green tariff
/ Standard Variable Electricity 38.66 p 56.83 p £ 1,789.28 £ 0.00 ✖️
/ Standard Variable Gas 27.52 p 17.16 p £ 2,159.72 £ 0.00 ✖️

Prices displayed are national averages
* Based on 2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year on average
* A Green tariff means the supplier injects in the grid the same amount of renewable energy that is consumed.


Ovo Fixed Rate Tariffs

Ovo has a few fixed tariffs available as well. In the following table is an overview of their fixed rate tariffs.

The pricing on these tariffs can be seen here:


OVO Fixed Rate Tariffs
Plan Tariff type Fuel type Availability Standing charge Unit cost Annual cost Exit cost Green tariff
/ Fixed - 12 months Electricity 38.66 p 56.83 p £ 1,789.28 £ 60.00 ✖️
/ Fixed - 24 months Electricity 38.66 p 57.63 p £ 1,812.48 £ 60.00 ✖️
/ Fixed - 12 months Gas 27.52 p 17.16 p £ 2,159.72 £ 60.00 ✖️
/ Fixed - 24 months Gas 27.52 p 17.16 p £ 2,159.72 £ 60.00 ✖️

Prices displayed are national averages
* Based on 2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year on average
* A Green tariff means the supplier injects in the grid the same amount of renewable energy that is consumed.


Ovo Prepaid Tariffs

If you have a prepayment meter, don´t worry. Ovo also has tariffs available for people with prepayment meters.

Costs associated with this tariff plan can be seen here:


OVO Prepaid Tariffs
Plan Tariff type Fuel type Availability Standing charge Unit cost Annual cost Exit cost Green tariff
/ Prepayment Variable Electricity 38.66 p 56.83 p £ 1,789.28 £ 60.00 ✖️
/ Prepayment Variable Gas 27.52 p 17.16 p £ 2,159.72 £ 60.00 ✖️

Prices displayed are national averages
* Based on 2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year on average
* A Green tariff means the supplier injects in the grid the same amount of renewable energy that is consumed.


Ovo Economy 7 Tariffs

Sometimes called double electricity, Ovo offers economy 7 plans for those who possess an economy 7 meter.

As mentioned previously, these tariffs have two separate unit rates, one for peak hours of consumption and another for off-peak.

Pricing on these tariffs can be seen here:


Ovo Economy 7 Tariffs
Plan Tariff type Fuel type Availability Standing charge Day Rate Night Rate Annual cost Exit cost Green tariff
/ Economy 7 - Standard Variable Economy 7 38.66 p 56.83 p 13.30 p £ 1,259.08 £ 0.00 ✖️
/ Economy 7 - Fixed 12 months Economy 7 38.66 p 56.83 p 14.46 p £ 1,273.21 £ 60.00 ✖️
/ Economy 7 - Fixed 24 months Economy 7 38.66 p 56.83 p 14.80 p £ 1,277.35 £ 60.00 ✖️
/ Economy 7 - Prepayment Economy 7 38.66 p 56.83 p 14.80 p £ 1,277.35 £ 60.00 ✖️

Prices displayed are national averages
* Based on 2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year on average
* A Green tariff means the supplier injects in the grid the same amount of renewable energy that is consumed.


More info

What is OVO Energy’s best plan?

At Switch Plan, we don’t believe in a ‘best’ energy plan. There is no best plan from any supplier. The best plan for you depends on your specific energy needs, as well as the market position of energy suppliers, as prices tend to fluctuate. Give us a ring and we can talk you through your options to ensure that you’re not losing out on energy.

If you want to know more about specific tariffs, ring us up and we can give you the most accurate and up-to-date rates.

Does OVO Energy have business energy deals?

Unfortunately, OVO Energy no longer supplies business energy tariffs. So, if your company wants a business energy deal, you will have to look elsewhere. If OVO Energy restarts their business tariffs, we will be sure to let you know.

OVO’s Electric Vehicles deal

OVO energy have a deal called EV Everywhere. This means that if you own an electric vehicle, you can join this plan to benefit from free green electricity and a free smart electricity charger for your electric car. This could mean significant savings, as well as doing your bit for the environment!

Does OVO Energy have a boiler service?

With CORGIHomeHeat, OVO members can get a new boiler installed by registered engineers, as well as a free smart thermostat.

OVO’s Boiler and Home Emergency cover starts from £5 a month and makes sure that your boiler is working efficiently and properly. You can find out more information on their website.

Does OVO energy support any charities?

In 2014, OVO Energy created the OVO Foundation, aimed at giving young people a sustainable future. It is a charitable initiative that invests in developing projects around the world that advocate for green energy. One of their projects is called Future Builders, which is designed to end homelessness in the UK, helping young people to get work experience by reconstructing run-down properties. Another project they support is called Project Jua, which seeks to improve health and education in rural Kenya.

OVO Energy is also concerned with tackling the climate crisis and has planted over 1 million trees across the UK in their efforts to decarbonise energy.

Furthermore, OVO Energy provide Warm Home Discount to their customers who can’t afford to heat their home in the winter. This scheme is specifically for the winter, because variable and flexible energy prices tend to increase based on demand. In the winter, there is more demand for energy, as more people need to heat their home. Low-income families or individuals might not be able to fund this increase, so OVO offers them support during the winter to make sure they can carry on heating their home.

What other information should I know about OVO energy?

Economy 7 tariffs are also available from OVO Energy. An Economy 7 tariff is a double electricity tariff, meaning that the cost of a kWh differs depending on the time you use it. During the day, prices are higher, because there is more demand for electricity. However, during the night, it is much cheaper to use electricity because there is generally less demand. If you are tight on cash or want to save money on your energy bills, it’s smart to use electricity during off-peak periods, as your bill will be significantly lower.

Like most other suppliers, OVO Energy also offer prepayment tariffs. This means that you top up your energy card before using it, and when it runs out, you simply top it up again. How do you top it up? You can either go to a local Payzone (a post office, or a supermarket) or if you can simply log into your online OVO account and top it up online.

Does OVO Energy have good customer reviews?

What do their customers say?

According to over 37,000 reviews on TrustPilot, OVO Energy was voted 4.2/5 in terms of customer satisfaction. 66% of reviews deemed the service to be ‘excellent’ whereas 11% deemed it ‘bad’.

This means that, on the whole, customer reviews about OVO Energy’s service are positive. Their fuel mix, as well as their customer service, means their customers’ experience is generally positive.

Where does OVO source their energy?

OVO’s electricity comes from 39% renewable energy, and 61% natural gas. They no longer use nuclear or coal power to supply their energy. OVO Energy boasts having a more renewable fuel mix than the average supplier in the UK.

On the other hand, their gas supply is only available as a dual tariff. You can upgrade to a ‘Green Gas Upgrade’, which means that you’ll have renewable gas guaranteed for just £5 a month. This means that the gas you use will be entirely carbon-neutral.

OVO and renewable energy

  • With OVO, you can ‘go green’ for £5 extra a month, meaning that your standard 50% renewable electricity will be upgraded to 100%.
  • Whether you are on a fixed or variable plan, you can upgrade and do your bit for the environment. OVO will also plant 5 trees on your behalf!
  • The same plan applies to upgrading to green gas, as well.
  • OVO Energy launched a campaign called Plan Zero, through which they aim to tackle the climate crisis through investing in people and power. They want to empower people to lead sustainable lives through green and affordable energy.
  • Through aiming to totally decarbonise their energy by 2030, they are calling for greater action towards tackling the climate crisis.

OVO Renewable Sources

How to contact OVO Energy

You can contact OVO Energy via their website, and by logging into your online account if you have specific questions about your energy usage. OVO Energy also have up-to-date social media platforms on which they post regular updates, ads and offers for their current customers, and potential new customers. If you are on the go, you can download the OVO app for free and access your account on your smartphone. Via the app, you can pay your bills, top up your prepayment, and access further contact details.

If you prefer to speak to someone on the phone, you can ring OVO’s customer service number on 0330 303 5063. Their lines are open between 8am and 6pm, Monday-Friday. They have a range of other numbers to call, depending on the specific query you have. For example, if you have a complaint, you should call 0330 102 7517. This line is open between 8am and 6pm, Monday-Friday, and 9am until 1pm on Saturdays.

Ovo Energy in your area

Ovo Energy follow the same constraints of distribution that all other suppliers. Meaning tariffs can be significantly different from one region to the next. The following pages give you specific information on the OVO Energy supply in your very own county:

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FAQ

Does OVO Energy use renewable energy?

Only 39% of OVO Energy's energy supply is obtained from renewable sources, the remaining 61% is from fossil fuels like natural gas.

Is OVO Energy good value for its price?

OVO Energy is well-liked by its customers and seems to be offered at a competitive rate, so overall it seems like the answer is yes. They are a good value for the cost.

Is OVO Energy a reliable energy supplier?

OVO Energy is one of the largest energy suppliers in the UK so they are reliable in the sense that they are not at risk of going bust any time soon. However, in terms of customer service, they seem to be keeping their customers satisfied, as they have a 4.3/5 rating on Trustpilot with nearly 50,000 votes.

Does OVO Energy have good reviews?

Yes, Ovo Energy has a near-perfect rating on Trustpilot of 4.3 stars out of a possible 5. This is with nearly 50,000 reviews as well, so the overall score that they've received seems to be reliable.

Updated on 29 Jan, 2024

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