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As the name suggests, Simplicity Energy places a focus on clear, simple tariffs and easy to use online tools. The company claims to look at energy from a customer’s point of view. They offer a small choice of tariffs including both standard variable and fixed rate deals.
More than ever, our team of experts remain on deck to help you make savings on your energy. We understand how deeply the lives of many are affected by these trying times and we want to support you the best we can. More on your energy supply during COVID-19 in our article.
|Client Number||01908 044225|
|Log in||Log into your Simplicity Energy account here|
You can opt to get both your gas and electricity from Simplicity Energy or choose a single fuel tariff. The deals available depend on where you’re located in the country and how much gas and electricity you currently consume. The company says that it’s always ‘reasonably priced’ and lists its various deals clearly on its website.
If you’re considering a switch to Simplicity Energy, finding out a little more about the company will help you decide if they’re the right supplier for you.
Who are Simplicity Energy?
Simplicity Energy started out life as Arizona Energy Simplicity in 2017. In 2018, it rebranded as Simplicity Energy. The company claims that many other energy suppliers make their tariffs complicated and difficult to understand. To solve this issue, Simplicity Energy has created a small choice of simple, clear tariff options.
As well as simple tariffs, the company also places a strong emphasis on high quality customer service. Simplicity Energy has UK call centre staff and a good selection of online tools. The company’s three core promises are:
- Good value dual fuel prices
- Bills you can understand
- Service you can rely on
Simplicity Energy tariffs
When comparing different energy companies, it’s important to look at the tariffs on offer. This will give you a good idea of how competitively priced your potential supplier really is.
Here, we take a closer look at the tariffs currently available from Simplicity Energy:
|Tariff||Electricity unit rate p/kWh||Electricity standing charge p/day||Gas unit rate p/kWh||Gas standing charge p/day|
As these tariffs indicate, Simplicity Energy is one of the cheapest suppliers on the market. The company has pledged to make its prices reasonable and, so far, they seem to be following through on this promise. Simplicity Energy fixed rate deals are a lot more affordable than its standard variable rate, so if price is important to you, these are the tariffs to go for.
In order to get a better idea of Simplicity Energy prices, you’ll need to provide a few details like your location and your current energy usage. This will help to generate a more accurate quote for your household.
Simplicity Energy fuel mix
An energy company’s fuel mix shows the different types of fuel that go into powering its energy supply. A lot of smaller companies are working towards increasing the amount of green or renewable energy in their fuel mix. Other providers use the standard mix that’s provided by the National Grid.
According to the Simplicity Energy fuel disclosure, the company uses:
|Fuel||Simplicity Energy||UK average|
Is Simplicity Energy green?
As you can see from the table above, Simplicity Energy definitely isn’t a green energy provider. The company uses the standard fuel mix of the National Grid, and so derives most of its electricity from natural gas. Natural gas is a fossil fuel that will eventually run out. Extracting and burning natural gas is very bad for the environment as it releases greenhouse gasses, like carbon dioxide, into the air.
At the moment, it doesn’t appear that Simplicity Energy has any ambitions to increase the amount of renewable energy it supplies. So if green energy is important to you, they may not be the best supplier for your home.
Does Simplicity Energy have smart meters (1st or 2nd gen)?
Smart meters take automatic meter readings and send them directly to your energy supplier. This means you’ll no longer have to take manual readings and send them to your supplier yourself. They also make it easier to monitor your energy use and reduce your consumption.
Simplicity Energy is currently installing smart meters in stages in homes across the country. Contact the company to find out when smart meters will arrive in your area.
Most of the smart meters that Simplicity Energy has installed are first generation. This means that they only work with the energy company that supplied them. Second generation meters may be available soon, although as yet a roll out date hasn’t been announced.
Simplicity Energy customer reviews
So far, reviews for Simplicity Energy seem to have been mostly positive. Customers appear happy with the service they receive and the prices they pay. Many have also commented on the easy-to-use website and digital tool.
Customer comments posted on impartial review sites include:
“So far so good this company seems to be well organised for a online company it requests meter readings on the 22 of each month so that it can do bills Not Estimated which I prefer well done.”
“I’ve only been with them for a short while but I have regular emails & the website is very easy to use.”
“Have had no problems with them unlike some companies, good customer service.”
As Simplicity Energy is so new, it’s a good idea to check the most recent reviews before you make your switch. You could also check the company’s social media profiles for more information about their customer service.
Who owns Simplicity Energy?
Simplicity Energy is a small independent energy company that’s not owned by a larger parent company. This allows it to create and follow its own policies and provide services that it feels best suit its customers.
Is Simplicity Energy cheap?
Simplicity Energy is one of the more affordable energy suppliers on the market. However, as energy prices can fluctuate, it’s important to check the latest available deals before you make your switch.
Do Simplicity Energy do business energy tariffs?
At the moment, Simplicity Energy is purely a domestic energy supplier and doesn’t offer business tariffs.
Are Simplicity Energy any good?
So far, reviews for Simplicity Energy have been mostly positive. The company has a 4.3 score on Trustpilot and is rated well by its customers.
Updated on 22 Jan, 2021