Breeze Energy: what happened to them?


One of the great things about today’s energy market is that there are so many energy suppliers to choose from. Although 70% of UK energy consumers rely on the “Big 6” to supply their gas and electricity, there are over 50 suppliers in all. Including a multitude of smaller greener suppliers. However, unfortunately, a few of the smaller suppliers have gone under in recent years. As was the case with Breeze Energy which stopped trading late last year. Who were Breeze Energy? Why did they stop trading? And what happened to their 18,000 customers?

Last update: November 2022

Here, we’ll do our best to answer your lingering questions about Breeze Energy.

Who were Breeze Energy?

Breeze Energy were a small energy supplier that started out in 2015 but unfortunately ceased trading on 22nd December 2019. This came as a big surprise to many, as the company seemed to be operating in a healthy way and getting a lot of things right. Reviews on the company’s Trustpilot page were largely positive, although negative reviews began to proliferate in the wake of the closure. Customers seemed happy with the standard of service. Billing was simple and transparent.

Indeed, the company’s only major flaw was its lack of a renewable energy fuel mix, with much of its energy coming from coal and natural gas.

Unfortunately, this was to prove the company’s downfall.

Why did Breeze Energy stop trading?

When a smaller energy supplier goes out of business, it’s commonly due to cash flow. Profit margins in the energy sector are inherently razor thin. And because smaller energy suppliers are always trying to undercut the bigger names on price, it’s much harder for them to become profitable.

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Breeze Energy, however, was doing fairly well in terms of profitability. However, it was its lack of a renewable energy fuel mix that landed the company in hot water. Under Ofgem rules, energy suppliers are required to present Renewable Obligation Certificates (ROCs) to show that they are investing in energy from renewable fuel sources. However, between 1st April 2018 and 31st March 2019, Breeze has only purchased 8.9% of its energy from renewables. This put them significantly below the UK average of 32.8% (as it was at the time). As such, they were unable to provide Ofgem with sufficient ROCs.

This landed them a tax payment of £486,200 plus interest. They were unable to make this payment by the September deadline, and as such were forced to stop trading in December.

What happened to Breeze Energy customers?

Ofgem appointed British Gas as the supplier of last resort for Breeze Energy’s 18,000 customers. British Gas assured that all customers’ credit would be transferred over to their new accounts.

What happened to Breeze Energy customers?

Am I getting a good deal if I’m a former Breeze Energy customer?

Unfortunately, if you were transferred to British Gas as a former Breeze Energy customer, you’re almost certainly not getting the best deal for your needs and usage. Although Breeze Energy were known for their low prices, quite the opposite can be said for British Gas. The good news, however, is that you are not tied into a lengthy contract with your new energy supplier.

How we can help

We can scour the market to find the best energy deal for your needs and usage. What’s more, we’ll even manage your switch from end-to-end so that you can enjoy cheaper, greener energy completely hassle-free.

Want to know more?

Call us today on 0330 818 6223.

We’re available from 8.30 am to 5.30 pm.

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Is Breeze Energy still trading?

No, Breeze Energy stopped trading as an active energy supplier in March of 2020.

Who is now supplying my energy?

After going bust, all of Breeze Energy's 18,000 domestic customers have been transitioned to British Gas to be their energy supplier.

Is my tariff going to be changed?

British Gas has accepted existing contracts from Breeze Energy and is allowing Breeze Energy customers to complete these tariff contracts without changing the terms, however, customers will not be able to renew or resign the same tariff deal. Instead, customers will have to switch to a British Gas tariff plan.

Should I switch energy suppliers?

This is a matter of personal preference, but whether or not you are comfortable with British Gas as your supplier is up to you. However, we highly suggest that you reach out to our experts because there is a very high chance that there is a cheaper and just as reliable alternative that may fit your energy needs.

Updated on 29 Jan, 2024

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