Switching to an Octopus Energy deal in Guildford
Octopus Energy, the rising supplier in Surrey
Last update: September 2021
An introduction to Octopus Energy
Founded in just 2015, Octopus Energy really have come a long way. With over 1 million customers, and gaining 30,000 on average every month, Octopus have quickly become a household name in the UK. But what makes them so popular? Firstly, their plans are considered pretty affordable, which is attractive compared to the likes of the Big 6 who tend to be much pricier. Secondly, they are widely thought to be one of the greenest suppliers on the market, since they offer 100% renewable electricity to their customers, and aim to offset their customers' gas consumption. A smaller supplier, they tend to be praised for their customer service.
Moreover, a few partnerships and acquisitions have helped Octopus to become a leader in the UK energy market. In 2018, they buddied up with M&S energy, followed by a partnership with Coop energy the following year. This gained them tens of thousands of new customers and allowed them to massively expand their market share. As a result, Octopus know the UK energy market. So whether it's for your household or your business, they will definitely have a plan for your needs.
How to join the Octopus energy family
Switching to Octopus is no more difficult than any other supplier. In fact, switching suppliers in general is a walk in the park. So many Brits believe it to be an arduous, time consuming ordeal, but in reality it's quick and easy. If you give Octopus Energy a ring on 0330 808 1080, their representatives can certainly switch you over to one of their tariffs in a quick phone call. Alternatively, if you decide a different supplier is better for you, then you should give our Switch Plan experts a ring and they can switch you over to a new plan for free, in just a few minutes.
Finding a supplier in Guildford
Welcome to our page all about switching suppliers in Guildford! More specifically, we want to provide you all the information you need about switching to Octopus Energy in Guildford. The 76,564 inhabitants of Guildford live across 29,689 households, all of which are fuelled by a range of energy suppliers, from the largest providers to the smaller, independent ones who are breaking into the market.
So, are Octopus Energy the best supplier for you in Guildford? You'll certainly find out after reading this page. We'll make sure your new home in Surrey gets fuelled up quickly and smoothly.
Powering your new place in Guildford
Get connected to the grid in Guildford
When you move, it is likely that your new home is already connected to the majority of the 29,689 properties in Guildford. However, if for some reason, like in instances when you built your home from the ground up, you are not yet connected, follow the steps below to learn how to connected your property to the grid in order to receive your energy supply.
- Call 0800 688 588 - the National Grid Energy Transmission (NGET) and schedule a meeting for pre-application.
- Submit application forms to the Electricity Systems Operator (ESO) - keep in mind, there is an application fee!
- A team will then come to your property for an assessment and will send you a quote in 1 to 3 working weeks.
- The your home will be connected to the grid.
This process can take some time, so make sure you organise along with building the new property, this will ensure you have energy up and ready to go in your new property before moving in.
Who to contact before you move in Guildford?
Congratulations! You’ve recently moved to Surrey! We want to share some valuable information with you that will make your move a bit more seamless. I’m sure you have many things that must be arranged, and any stress around your energy procurement should not be anything to worry about.
We have a comprehensive
Also, below we have a list of organizations that you should notify. We have the basics covered. * Governmental/local bodies - When you move, you’ll want to update your address with teh DVLA. You won’t be able to change it until you actually make the move, just be sure to make the update in a timely manner to avoid any unnecessary complications. * Banks and financial institutions - Make sure your credit cards, banks, retirement accounts, and another other lenders are updated on your new contact information. * Insurance providers - Make sure that your insurance does not become void.
You're now in Guildford and want to set up Octopus as your new supplier
One easy step that could very well save you money is to take a meter reading before you move. Like with any big change, there are some steps that you need to complete before you move house. You want to make sure that you are not paying for energy that you are not able to use! Once you have the meter reading and Meter Point Reference Number you are ready to make the switch!
To make your life a bit easier, you should complete the following before leaving your current home. For this reason, we've prepared a moving checklist so that you won't leave anything behind! So, let’s begin: * Number 1 and the most important thing! Before moving, take a meter reading. This way, you're not paying for energy that you haven’t used. * After you have your meter reading, it's time to sort out your Meter Point Reference Number (MPRN). * Once your MPRN is situated, you are then clear to move without having to worry about paying for energy that you didn't or would not be able to use. If you ever have any doubts, you can check our resource that is dedicated to moving into a new build and moving into a rented house.
When moving to a new city such as Guildford, setting up your new electric and gas can be difficult. When you move, if you do not switch to a new supplier or plan type with your current supplier, you will be under a “deemed contract”, or standard tariff of the previous homeowner’s supplier until you make a switch. You can call the supplier directly, either the one that you currently have or a new one that you have found through research. A better option might be to call us at Switch Plan to help you find the best deal. We suggest that you switch out of the deemed contract ASAP because it is usually much more expensive than your typical tariff.
How do I sort out an energy transfer in Guildford?
In Guildford, or in any town in the UK for that matter, there are certain factors that will affect the price of your energy bills when transferring energy from one home to another. We have in-depth information of the various factors that come into play in our guide here: energy transfer. Before digging in, we have a few simple questions that are helpful for successfully completing your energy transfer.
- What is the size of your new home?
- How much energy does your new home consume?
- How far away have you moved from your previous residence
- What type of energy does your new home use?
- Do you currently use a prepayment meter?
You might be wondering how to answer all of these questions, and even if you have the answer, might think… “Ok, well what’s next?” Give us a call! Our experts can help you switch energy suppliers!
What you need to know about are your gas & electricity distribution network operators in Guildford
What should I do if I experience a power cut in Guildford?
If you ever experience a power cut, the first thing you should do is check the source. If you notice that there are any switches that have been turned off, it might be because of a fuse that has tripped in the circuit of your home. Alternatively, it could be a cut in your neighborhood in Surrey. Regardless of the source, it is important to know what to do if you ever experience a power cut in your home.
If the cut is one that came from your area, it's best to call your local distribution network operator directly on the following number 0800 029 4285. In Guildford, your local DNO is UK Power Networks. It is very likely that a team will be dispatched to help you and possibly your neighbors resolve the issue.
If the power cut happened when you were switching on a light or an appliance, it’s very likely that the cut is just in your home in Guildford..
Alternatively, the cut could be in your area, and if this is the case, it is usually from an interrupted power line that is connected to your house. The most common cases when this happens are: * When a power line was damaged or knocked over. * Lightning has struck a utility pole * Transformers were either shut down or struck by lightning
How can I contact the energy distributor for Guildford?
You never need up-to-date information on your DNO (District Network Operator) until you do! Inhabitants of Surrey can call their local Surrey DNO to get up-to-date information or in case of emergency.
Company name | Company number |
---|---|
UK Power Networks General Number | 0800 029 4285 |
UK Power Networks Emergency Number | 0800 31 63 105 |
Cadent Gas Number | 0345 835 1111 |
Cadent Gas Emergency Number | 0800 111 999 |
You can also visit their website for more info:
UK Power Networks | UK Power Networks website |
Cadent Gas | Cadent Gas website |
Who is the electricity distributor in Guildford?
You usually do not need to know who your electricity distributor is, until you do! Instances where it is useful to know or when you need to find out is if you ever experience a power outage in Guildford. In this case, it is helpful to have their emergency contact information so that you can give them a call to obtain up-to-date information. In addition to calling your distributor, you have the option to contact your local Surrey electricity DNO (Distribution Network Operator). The DNO in Guildford is UK Power Networks.

Who distributes Guildford's gas?
You'll likely never need to get in touch with your gas distribution company in Guildford, since your energy supplier can usually address any problems you experience. But if you have a specific question, you might want to get in touch with your local gas distribution company. For example, you might be wondering how gas travels around the UK... We won't bore you with the details, but it's quite clever, and it is managed in your region by Cadent Gas. (Fun fact! Gas is transported through a complex system of pipes underground to get to your front door and heat your home.)

Energy consumption in Guildford
How are homes heated in Guildford?
You might be wondering, how do people heat their homes in Guildford? Well, the 2.53 inhabitants of Guildford tend to have houses that are built with or without:
- Electric Central Heating: In Guildford, $City. electric_central_heating of the people living in the town have electric central heating in their homes; the ratio being 14.54% per household.
- Gas Central heating: In Guildford, 11841 of residents have gas central heating; The ratio being 39.88% per household.
- Oil Central Heating: In Guildford, 775 of residents have oil central heating systems. The ratio for this would be 2.61%.
- Central Heating: 12757 people do not have central heating in their homes, With the ratio being 42.97% per household.
Who is the largest supplier of energy to the 29,689 households of Guildford?
The most popular energy supplier in South East is British Gas. A large proportion of the inhabitants from large cities such as Woking, Guildford and Redhill get their energy from this supplier, and often they haven't actually switched at all. This means they could be losing a large sum of money. Some Brits have managed to save up to £400 a year on their energy bills simply by switching. So, although British Gas is the most popular supplier in your new area, don't feel that you are obliged to stick with them. We don't have anything against this provider, but switching itself can save you money. And our aim is to help you do that.
How much is the average price/kWh in Guildford?
Did you know that not everyone in the UK pays the exact same amount for their energy per unit? This is because gas and electricity wholesale prices vary depending on where you live. In Guildford specifically, a Guildfordian tends to pay around £10.05. This is roughly £-5.55% less compared to the UK average.
A price which is applicable on a local basis but can differ in neighbourhing cities such as Dorking, Crawley or Cranleigh.
How much do people consume on average in Guildford?
It’s particularly important to know the average energy consumption in a focused area. Of course, it is helpful to start with the region, understanding how much a kWh is in the broader areas. Interesting to note 2018 government data indicates that median consumption would be 3,849.63 kWh, and the average Guildfordian household consumes 4,363.07 kWh a year.
Switching to Octopus Energy Guildford - everything you need to know.
Switching energy suppliers has an unfair reputation for being overly difficult and time-consuming. It's unfair because it's not true! If after reading our guide on Octopus Energy in Guildford, you decide that they are the best energy supplier for you, then why not give their representatives a ring and they can carry out the whole switch for you, from start to finish. If, however, you decide that you want to shop around for an alternative energy plan, then you can ring up our experts who can switch you over to the best plan currently on the market, that is made for you. Give us a ring on 0330 054 0018, to find out more.
Switching energy suppliers will allow you to make savings on your energy bills as well as find a rate more suited for you and your home. On the following page about switching energy suppliers, you can learn about all the benefits of switching as well as the process involved. If you decide to switch providers, note that you will need to provide the following information.
- Properties postcode
- Energy supplier
- Energy tariff
- An average monthly energy bill
- Energy bill (not older than 3 months)
- MPRN (Meter Point Reference Number)
Contact information for Octopus Energy in Guildford.
If you are looking to contact Octopus Energy’s customer service, you can call 0330 808 1080, or one of their numbers in the table below. However, if you want to explore all of the options in your Guildford, you can call our energy supply experts on 0330 054 0018. We are super happy to help you find the right supplier based on your needs!
Type of Enquiry | Number to contact |
---|---|
General Enquiries for Domestic Customers Email for general queries about your Octopus Energy home plan |
hello@octopus.energy Open 9am to 5pm, Monday to Friday |
General Enquiries for Business Customers Number for queries about your Octopus Energy energy plan |
business@octopus.energy Open 9am to 5pm, Monday to Friday |
Domestic customers: general enquiries Call this number for general enquiries about your energy plan |
0808 164 1088 Monday to Friday: 9am-5pm |
Business customers: general enquiries 24 hour number for boiler emergencies |
020 3389 56138 Monday to Friday: 9am-5pm |
Complaints number Number to complain about your Octopus Energy plan |
0333 344 22688 Monday to Friday: 9am-5pm |
Octopus Electric Vehicles Phone number to speak to customer services as a small business |
020 870 38928 Monday to Friday 9am-5pm |
Guildford - Octopus Energy tariffs available
As well as being reasonably priced, Octopus' tariffs are very unique, unlike most others on the market. They are all 100% renewable - both their electricity and gas, which is quite rare. Their customers are able to really get to know their energy usage, for example when is cheapest for them to use electricity.
Moreover, when it comes to electric vehicles, Octopus have a lot on offer. Through their electric vehicle initiative, their customers can lease out electric cars at very reasonable prices, and even get their own charger and access cheaper rates to charge their vehicle. Their aim is to improve access to electric vehicles.
Octopus offer both fixed and variable tariffs, and none of them have exit fees.
In Guildford, what are Octopus Energy’s green energy contributions?
Octopus Energy use 100% renewable electricity which is generated from a combination of wind, solar and hydropower. They claim to be the UK’s biggest investor in solar power. Their energy fuel mix is as follows.
- 75.3% wind
- 31% solar
- 3.7% hydropower
Octopus is a very green supplier. As well as purchasing their green energy they also generate it. One of their tariffs, the “Supergreen Octopus” plan also combines 100% renewable electricity with carbon-offset gas. However, contrary to other green suppliers such as Ecotricity or Green Energy UK they do not offer carbon-neutral biomethane gas.
What gas plans does Octopus offer?
Name of the Plan | Tariff value | Unit Price
price/kWh |
Standing Charge
price/day |
---|---|---|---|
Super Green Octopus 12M | 12 months fixed | 2.96 p |
17.85 p |
Exclusive Octopus 12M | 12 months fixed | 2.28 p |
17.85 p |
Helpful Octopus 24M | 24 months fixed | 2.56 p |
25.04 p |
Flexible Octopus | Variable tariff | 3.2 p |
16.8 p |
Octopus Tracker | Variable tariff | 1.84 p |
15.09 p |
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Electricity tariffs - Standalone
Name of the Plan | Tariff value | Unit Price
price/kWh |
Standing Charge
price/day |
---|---|---|---|
Super Green Octopus 12M | 12 months fixed | 15.03 p | 21.67 p |
Exclusive Octopus 12M | 12 months fixed | 14.97 p | 21.67 p |
Helpful Octopus 24M | 24 months fixed | 15.03 p | 24.49 p |
Flexible Octopus | Variable tariff | 15.52 p | 19.38 p |
Octopus Tracker/strong> | Variable tariff | 11.81 p | 18.52 p |
Two rates energy plans
Name of the Plan | Tariff value | Day Time Unit Price
price/kWh |
Night Time Unit Price
price/kWh |
Standing Charge
price/day |
---|---|---|---|---|
Exclusive Octopus 12M | 12 months fixed | 17.69 p |
9.1 p |
21.67 p |
Super Green Octopus 12M | 12 months fixed | 16.81 p |
9.18 p |
21.67 p |
Helpful Octopus 24M | 24 months fixed | 16.81 p |
9.18 p |
24.57 p |
Flexible Octopus | Variable tariff | 17.48 p |
9.3 p |
20.43 p |
Helpful Octopus 24M | 24 months fixed | 16.81 p |
9.18 p |
24.57 p |
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