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Electricity & Gas in Liverpool, Merseyside in 2021

Finding the right energy supplier for your home in Liverpool

Last updated: September 2021.

Switching energy suppliers isn't just for when you move house, in fact finding the cheapest energy supplier available or a supplier that offers renewable energy might be something you should actively consider. You can, and indeed you should switch suppliers every 12 to 18 months in your current property, to ensure that you aren't being overcharged. No matter how long you have lived in Merseyside and stuck with your energy supplier, it's never too late to switch and make savings. In fact, switching energy suppliers has saved some Brits up to £400 a year on their energy bills. Make sure you're one of them!

There are tons of options, you could be looking for the cheapest energy supplier in Liverpool or the most renewable energy suppler in Liverpool. Nobody is going to be looking for exactly the same thing, which means that it is important to listen to people that know what they're talking about! In this article we break down all the information you may need as a resident of Liverpool and how you can find the perfect energy company for you!

What energy companies are there in Liverpool?

There are a lot of options to choose from when considering a new energy supplier in Liverpool. Are you looking for the best supplier inLiverpool? The cheapest supplier inLiverpool? The most popular supplier inLiverpool? We break down and list the suppliers in each of these categories to provide you with a reliable resource to make an informed decision about your next supplier.

Who is the main energy supplier providing energy to Liverpudlians?

The most popular energy provider in North West is British Gas, and indeed in most of Merseyside notably in the county's biggest cities such as Liverpool, Birkenhead and St Helens. However just because British Gas is the most popular provider in Liverpool, does not mean that they are the most suitable supplier for you given your needs. It is important to remember that you are free to change your energy supplier at any time and if you have been supplied energy by British Gas for a long time now, it is likely that you are overpaying. Comparing energy plans and providers can help you make some considerable savings on your energy bills. At Switch Plan our experts can help you find a better deal by switching providers and as a Liverpudlian you could save up to £400 pounds by switching with us. It is completely free and just takes a quick phone call to get started. tens of thousands of households in Liverpool are able to switch from one energy plan to a cheaper one in order to start to make impactful savings.

To discover the tariffs of some of the main suppliers in Liverpool, visit our dedicated pages by clicking on the links below:

What are the best electricity companies in Liverpool?

It is impossible to give a universal answer as to who is the best energy provider in Liverpool because that can be interpreted in so many different ways. Not to mention that every customer has their own unique experiences when dealing with the company that provides their electricity or gas. However, when enough customers repeatedly seem to have the same experiences with a particular company, it's fair to us to use this a reliable rating system.

As a result we believe that proper due diligence and current customer insights are an enourmous part of seperating the great suppliers from the good ones. These suppliers tend to go the extra mile for their customers and a result seems to consistently leave them satisfied. While there are a tremendous amount of factors that can go into a customer's opinion of their energy providers, such as reliability, price, responsiveness, or professionalism, as a result, we find that some of the most insightful customer feedback can be found on professional review websites, such as Trustpilot.

Below, you can find a list of the five most highly rated energy suppliers available throughout the UK on Trustpilot:

Connecting your new home to an energy supply in Liverpool

Are you living in Liverpool? Liverpool is the 3rd largest city in the UK, with 321,132 properties. Each property has an average of 2.29 Liverpudlians residing in it. With 735,013 residents in Liverpool.

Moving to your new house in Liverpool is the perfect time to switch energy suppliers. With all the paperwork and admin you are already having to complete, why not add one more easy task into the mix. We aren't lying when we say it's easy. In fact, it's more often than not very necessary as well. A new property has different energy requirements since it might be a different size in meters squared, it might have a different number of rooms, and perhaps even come with solar panels. These are all reasons that you will need to shop around for a new energy plan.

It’s definitely worth looking for a new supplier, when setting up your energy supply in Liverpool. Starting on a new energy plan means you will get a great deal. Besides, you usually can't transfer your energy plan from one property to another.

Remember, moving to a new energy plan, whether it's in a new property or the same one, might involve exit fees. It's important to be aware of this so you aren't surprised by any unforeseen charges! Read our guide on how to compare energy plans to avoid any unpleasant surprise.

Who you'll need to notify before you move to Merseyside

Before moving to your new home, or even if you have already moved, don’t forget to contact the following local places to inform them of your move and change of address. You don’t want all your mail being sent to your old address.

  • Broadband and phone providers
  • Bank
  • DVLA to change the address on your driving license.
  • Energy suppliers
  • TV licensing authority
  • Local council and electoral roll

It is also a good idea to get your mail forwarded to your new address. To do this, you can visit your local post office and ask them to forward your post to your new address in Merseyside.

Need assistance moving to Liverpool? Switch Plan can help with that!

Moving can be a stressful period in your life, especially if it's to a new city that you are not 100% familiar with. To help as much as we can we have prepared this step by step list to ensure you will have energy provided to your new home in Liverpool.

  • Before moving to your new home in Merseyside, the / largest county in the UK, you will need to cancel your current energy plan. It is important to let your supplier know when you will be moving to ensure that you are not charged for any energy that you did not use. On the off chance that you have forgotten who your current energy supplier is, you can visit the Ofgem website to find out. Or you can contact Liverpool’s distribution network operator, Electricity North West at 0800 195 4141.
  • When you arrive at your new home, make sure to take a meter reading, to ensure you are not paying for the energy consumption of the property's previous tenants.
  • Give some thought to the energy requirements of your new home & benchmark competitors. We advise that before you pick up the phone to give us a ring, to have a think about what you are looking for from an energy supplier. Are you looking for a green energy tariff or a cheaper plan? Give some thought to what you may want so that the experts at Switch Plan can provide you with it. If you do not change suppliers you will likely end up on a deemed contract, therefore you are better off to consider switching or at least renewing with that supplier with a proper contract.

At Switch Plan, we can assist you with setting up your new energy supply. Simply give us a call at 0330 818 6224. We can switch your energy supply to a new provider completely free of charge.

Can I keep my current energy supplier if I move to Liverpool?

As you are moving to a new property in Liverpool it may be tempting to just keep the same energy supplier, but the reality is that you could be missing out on significant savings by switching to a new energy supplier. A new property means different energy requirements than where you were previously living, and as a result, you might be losing energy efficiency by using your old supplier rather than finding a new energy supplier that is a better fit.

However, we understand that this may be a big decision and you may have had a good relationship with your previous energy supplier. We are not discouraging consumer loyalty, but rather encouraging every energy consumer to do the proper due diligence as they are moving properties. In order to hear some information first hand about your options we suggest you take the time to call our resident energy experts at 0330 818 6224 They will help to lay out your options for you, and if necessary help you switch your current supplier to your new property.

Before the call, it will be important to know the below information so that we can help you as much as possible:

  • Is the energy meter in your new properly compatible with your old tariff?
  • Is your tariff offered in Liverpool?
  • Does your new property use the same fuel types?

If these all apply you should be able to transfer your energy contract to your new home in Merseyside. Contact your supplier or Switch Plan directly and share your new address and postcode in order to get your old energy contract applied to your new property.

How do you connect to the energy grid in Liverpool?

It is likely that your new home in Liverpool is already connected to the grid and has an energy supply. However, if for some reason it does not, for example, if it is a newly built property, you will need to make sure it has a connection to the grid .

  • Call the NGET (National Grid Energy Transmission) at 0800 688 588 to arrange a pre-application meeting. This meeting covers everything needed to arrange the grid connection. This will be about all the work that will need to be done, the time it will take and the cost.
  • The application forms for the ESO (Electricity Systems Operator). There will be an admin cost when submitting them.
  • A team will visit your residence to offer you a quote.
  • Construction will begin to establish your access to the national power grid, this can require some considerable time depending on the nature of your new property.
  • Once the connection to the grid is established, you should contact your newly selected energy supplier who will reach out to the regional DNO, $distribution_network_operator, who will start the flow of energy to your property.

Ensure that you plan this ahead of time, as the process of connecting to the grid in Liverpool can take some time. You surely don’t want to move to your new home before having set up this connection.

Liverpool’s energy distribution network operators for gas & electricity

Gas and Electricity distribution network operators (DNOs) are responsible for maintaining the infrastructure associated with getting gas and electricity to homes throughout the UK. These are the people that maintain gas lines and power lines, deal with outages as quickly as they can and ensure all homes in Liverpool are powered accordingly.

How to contact Liverpool’s energy distributors

Liverpudlians can reach out to Merseyside's local gas or electricity distributors to discuss the following topics:

  • Power shortage
  • Connections
  • Safety regulations
  • Job opportunities
  • Innovations

If you want to contact your energy distributors by phone, below is a table with their opening hours and telephone numbers in case of an emergency related to your energy supply.

Distributor Number opening hours Telephone number
Merseyside Electricity North West Emergency Number 24/7 105
Merseyside Electricity North West Non-Emergency Number Monday to Friday 9am to 5pm 0800 195 4141
Merseyside Cadent Gas Emergency Number 24/7 0800 111 999
Merseyside Cadent Gas Non-Emergency Number Monday to Friday 9am to 5pm 0345 835 1111

What to do if you experience a power cut in Liverpool

If you live in Liverpool and your home is experiencing a power outage, do not panic here is how to resolve it. In case you haven’t already, check if the power outage is only in your home or in the surrounding area. Have a quick look at your fuse box and see if any switches are off. If this is not the case it is possible that there is a power outage in part of Liverpool. If this is the case, call your local Distribution Network Operator at 0800 195 4141 and inform them. In Liverpool, your local DNO is Electricity North West. In case they haven't already, they will send out some experts to check the problem and find a solution. This generally doesn't take very long but depends entirely on the situation.

How to make your energy bill cheaper in Liverpool

Moving can be expensive, and now that you've arrived in Liverpool, it may be a good idea to consider how you can cut costs associated with your monthly utilities.

Below you can find our favourite tips and tricks on how you can save a hefty amount on your regular utility bills:

  • Cut down on your consumption; if you can hang dry clothes rather than use the dryer, only turn on the aircon when you need it, and unplug items when you aren't using them.
  • Convert to an Economy 7 Meter: E7 Meters offer cheaper electricity rates at off-peak times like at night, so if that's when you use the most power you could save a lot!
  • Install energy-saving lightbulbs.
  • Don't crank up the heat, even if it is cold outside.
  • Check your new home's EPC rating. This will tell you how energy efficient your home is, if it is low, then you could consider installing additional insulation or double-paned windows which allow less heat to escape.
  • Confirm that you are using energy-efficient home appliances, regularly used items like refrigerators, washers and dryers should have a high-efficiency rating. Upgrading these appliances may be expensive, but the savings will be noticeable over time.

Common questions regarding energy in Merseyside

Does it cost money to switch energy suppliers in Liverpool?

It may depend on the contract that you are in with your current supplier in Liverpool, because some tariff contracts include exit fees that you will have to pay if you want to switch suppliers before the contract is close to expiring. If you are not in a fixed contract that has an exit fee, you can switch for free whenever you'd like.

Can I generate my own electricity if I live in Liverpool?

The answer to this question will depend on the type of home that you have Liverpool, some homes are capable of equipping solar panels on the roof and some can even install personal wind turbines. These systems can generate power on your own in tandem with the power you are supplier by your energy provider. However, not all homes can generate their own power so it will depend on the property, for instance living in an apartment complex may limit your ability to generate your own energy.

Why is my energy bill different after moving to Liverpool?

There are a number of factors that impact your energy bill, and among them is location. If you moved to Liverpool from a different part of the UK the difference in cost could be considerable. This is why we suggest switching suppliers whenever you move houses, as it ensures you are comparing the market and finding the best deal for your needs.

Green energy in Liverpool

Nowadays, consumers actively seek out ways to help the environment, and as a result are happy to pay a certain premium to ensure that the product or service they are using is sustainable or responsibly sourced. In regards to renewable energy in Liverpool, we go into detail about average energy use, and what suppliers you can opt for to ensure that you are powering your home in an environmentally friendly way.

How to reduce your carbon footprint while living in Liverpool

In Liverpool helping the environment starts at home, and fortunately, it doesn't have to require any major sacrifice or force you to change your lifestyle. Not only that, but by cutting your energy consumption you can even lower your energy bills, which means actively trying to reduce your carbon footprint is in the best interest of both you and the environment!

We've taken the time to list these low effort steps that you can time to reduce your energy consumption today:

  • Unplug your TV, set-top boxes, games consoles etc. when not in use, these electronics can still be using energy when they are in standby mode.
  • Do your washing at night; washing machines, dryers and dishwashers can require a lot of power to operate. Using these appliances at night tends to cost less and limiting the time you use them could lead to less energy consumption.
  • A A+++ rated fridge/freezer, for instance, will save over £300 on your energy bills throughout the product's lifetime.
  • If you can, layer up while relaxing at home rather than cranking up the heat.
  • Light your home with energy-efficient LED or CFL bulbs.
  • Replace your LCD TV with an LED TV that offers superior picture quality but uses less energy.
  • Turn down your electric heating a notch. Even a change of a single degree could save up to £80 on your annual energy bill.
  • Install a smart thermostat that allows you to reduce the amount you spend on heating without compromising comfort. These cost around £220 but can save you over £350 per year on your heating bills.

Liverpool’s greenest energy providers

There are a number of suppliers throughout the UK that claim to offer green, renewable or sustainable energy but few of them can actually back up their claims. As a result of green and renewable becoming major buzzwords within the energy market, every supplier is racing to slap the title of sustainable on their energy supply. However, because of REGO certificates suppliers can essentially pay their into claiming their energy is green, all the while they are actually using harmful sources like fossil fuels to generate their power supply. A few genuinely sustainable energy suppliers currently trading in the UK include:

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