Switching to an Octopus Energy deal in London
The Octopus Energy supply for Londoners
Last update: September 2021
An introduction to Octopus Energy
Founded in just 2015, Octopus Energy really have come a long way. With over 1 million customers, and gaining 30,000 on average every month, Octopus have quickly become a household name in the UK. But what makes them so popular? Firstly, their plans are considered pretty affordable, which is attractive compared to the likes of the Big 6 who tend to be much pricier. Secondly, they are widely thought to be one of the greenest suppliers on the market, since they offer 100% renewable electricity to their customers, and aim to offset their customers' gas consumption. A smaller supplier, they tend to be praised for their customer service.
Moreover, a few partnerships and acquisitions have helped Octopus to become a leader in the UK energy market. In 2018, they buddied up with M&S energy, followed by a partnership with Coop energy the following year. This gained them tens of thousands of new customers and allowed them to massively expand their market share. As a result, Octopus know the UK energy market. So whether it's for your household or your business, they will definitely have a plan for your needs.
How to join the Octopus energy family
Switching to Octopus is no more difficult than any other supplier. In fact, switching suppliers in general is a walk in the park. So many Brits believe it to be an arduous, time consuming ordeal, but in reality it's quick and easy. If you give Octopus Energy a ring on 0330 808 1080, their representatives can certainly switch you over to one of their tariffs in a quick phone call. Alternatively, if you decide a different supplier is better for you, then you should give our Switch Plan experts a ring and they can switch you over to a new plan for free, in just a few minutes.
Finding a supplier in London
Welcome to our page all about switching suppliers in London! More specifically, we want to provide you all the information you need about switching to Octopus Energy in London. The 8,088,142 inhabitants of London live across 3,231,685 households, all of which are fuelled by a range of energy suppliers, from the largest providers to the smaller, independent ones who are breaking into the market.
So, are Octopus Energy the best supplier for you in London? You'll certainly find out after reading this page. We'll make sure your new home in Greater London gets fuelled up quickly and smoothly.
Read on for more specific information about how to switch to Octopus Energy in your very own London district!
- Redbridge
- Croydon
- Barnet
- Bromley
- Enfield
- Harrow
- Hillingdon
- Brent
- Waltham Forest
- Ealing
- Sutton
- Camden
- Lambeth
- Newham
- Haringey
- Kingston upon Thames
- Hounslow
- Hammersmith and Fulham
- Lewisham
- Greenwich
- Bexley
- Havering
- Kensington and Chelsea
- Southwark
- Merton
- Barking and Dagenham
- Tower Hamlets
- Richmond upon Thames
- City of Westminster
- Hackney
- Islington
Energy consumption in London
What is the typical energy consumption in London?
Knowing how much a kWh tends to cost in a region is all well and good, but it's even more useful to know what the average consumption is in a particular area. 2018 government data indicates that the average Londoner household consumes 3,511.13 kWh a year. The median consumption of that same household would be 3,122.52 kWh.
For the 8,088,142 residents in London, who is the main energy supplier?
In Greater London, and indeed across a lot of Greater London, the most popular energy supplier is British Gas. A historical supplier with a huge customer base notably in the in the counties most populated cities such as London, New Addington and Redbridge. Many households in Greater London have never switched to a new supplier. This means that Londoners who have stuck with British Gas could be losing money each year. Switching supplier can save you up to £400 a year on your energy bills, so why not switch to a new provider? We aren't saying that British Gas aren't a good provider, but in fact the act of switching can save you money. So, don't forget that you are free to change energy suppliers at any time in London. Give us a ring to find out how you can make savings by switching suppliers.
What is the average price/kWh of energy in London?
Did you know that not everyone in the UK pays the exact same amount for their energy per unit? This is because gas and electricity wholesale prices vary depending on where you live. In London specifically, a Londoner tends to pay around £9.93. This is roughly £-6.67% less compared to the UK average. A price which is applicable on a local basis but can differ in neighbourhing cities such as Croydon, Barnet or Bromley.
In City.name, how are homes heated? Is there anything in particular that I need to know?
You might be wondering, how do people heat their homes in London? Well, the 0 inhabitants of London tend to have houses that are built with or without: * Electric Central Heating: In London, $City. electric_central_heating of the people living in the town have electric central heating in their homes; the ratio being 14.74% per household. * Gas Central heating: In London, 2605779 of residents have gas central heating; The ratio being 80.63% per household. * Oil Central Heating: In London, 21931 of residents have oil central heating systems. The ratio for this would be 0.68%. * Central Heating: 127681 people do not have central heating in their homes, With the ratio being 3.95% per household.
Light up your new home in London
Who should I get in contact with before moving to London?
Congratulations! You’ve recently moved to Greater London! We want to share some valuable information with you that will make your move a bit more seamless. I’m sure you have many things that must be arranged, and any stress around your energy procurement should not be anything to worry about.
We have a comprehensive
Now that you're in London, you want to set up Octopus as your new supplier - how to go about making the switch.
One easy step that could very well save you money is to take a meter reading before you move. Like with any big change, there are some steps that you need to complete before you move house. You want to make sure that you are not paying for energy that you are not able to use! Once you have the meter reading and Meter Point Reference Number you are ready to make the switch! To make your life a bit easier, you should complete the following before leaving your current home. For this reason, we've prepared a moving checklist so that you won't leave anything behind! So, let’s begin: * Number 1 and the most important thing! Before moving, take a meter reading. This way, you're not paying for energy that you haven’t used. * After you have your meter reading, it's time to sort out your Meter Point Reference Number (MPRN). * Once your MPRN is situated, you are then clear to move without having to worry about paying for energy that you didn't or would not be able to use. If you ever have any doubts, you can check our resource that is dedicated to moving into a new build and moving into a rented house. When moving to a new city such as London, setting up your new electric and gas can be difficult. When you move, if you do not switch to a new supplier or plan type with your current supplier, you will be under a “deemed contract”, or standard tariff of the previous homeowner’s supplier until you make a switch. You can call the supplier directly, either the one that you currently have or a new one that you have found through research. A better option might be to call us at Switch Plan to help you find the best deal. We suggest that you switch out of the deemed contract ASAP because it is usually much more expensive than your typical tariff.
How do I go about making an energy transfer in London?
In London there are different variables that go into the price of your energy bills, as well as the transfer of energy from one home to the next. It can be a bit of a complicated process, so fortunatuely, we’ve created some information that outlays the various factors that you should take into consideration when surveying the landscape of providers before you make a switch. Check out our guide here: energy transfer. Perhaps before you dive in further, take a look at the few questions we’ve compiled below that will prove helpful in completing your energy conservation: * What is the size of your old and new home * How much energy will you consume in your new home? Is it more or less than previous? * How far have you moved? * Has the energy type changed from your previous to new residence? * Will you or have you used a prepayment meter? You might be thinking… I’m not sure if I have all of the answers. Don’t worry! Give us a call! Our experts can help you switch energy suppliers!
In London, how to become connected to the grid
When you move, it is likely that your new home is already connected to the majority of the 3,231,685 properties in London. However, if for some reason, like in instances when you built your home from the ground up, you are not yet connected, follow the steps below to learn how to connected your property to the grid in order to receive your energy supply. * Call 0800 688 588 - the National Grid Energy Transmission (NGET) and schedule a meeting for pre-application. * Submit application forms to the Electricity Systems Operator (ESO) - keep in mind, there is an application fee! * A team will then come to your property for an assessment and will send you a quote in 1 to 3 working weeks. * The your home will be connected to the grid. This process can take some time, so make sure you organise along with building the new property, this will ensure you have energy up and ready to go in your new property before moving in.
What you need to know about switching to Octopus Energy in London
Switching energy suppliers isn't difficult at all, especially when you have the Switch Plan experts here to help! All it involves is one quick phone call in which you outline your energy requirements and what you are looking for in your energy plan, and you can be switched over to a new plan in just minutes. If you decide you want to switch to an Octopus Energy deal, then you can ring them up on 0330 808 1080 and their representatives can carry out the switch for you from beginning to end. Alternatively, if you decide you want an alternative energy plan, then have a chat with one of our experts by ringing 0330 054 0018.
Here you can learn more about the benefits of switching energy suppliers. The article will also discuss the process of switching and as you will see, if you decide to switch providers, the following information will need to be provided to our experts.
- Average monthly energy spend
- Energy bill (not older than 3 months)
- MPRN (Meter Point Reference Number)
- Postcode
- Energy supplier
- Energy tariff
How can Londoners ring Octopus Energy in London?
If you are looking to contact Octopus Energy’s customer service, you can call 0330 808 1080, or one of their numbers in the table below. However, if you want to explore all of the options in your London, you can call our energy supply experts on 0330 054 0018. We are super happy to help you find the right supplier based on your needs!
Type of Enquiry | Number to contact |
---|---|
General Enquiries for Domestic Customers Email for general queries about your Octopus Energy home plan |
hello@octopus.energy Open 9am to 5pm, Monday to Friday |
General Enquiries for Business Customers Number for queries about your Octopus Energy energy plan |
business@octopus.energy Open 9am to 5pm, Monday to Friday |
Domestic customers: general enquiries Call this number for general enquiries about your energy plan |
0808 164 1088 Monday to Friday: 9am-5pm |
Business customers: general enquiries 24 hour number for boiler emergencies |
020 3389 56138 Monday to Friday: 9am-5pm |
Complaints number Number to complain about your Octopus Energy plan |
0333 344 22688 Monday to Friday: 9am-5pm |
Octopus Electric Vehicles Phone number to speak to customer services as a small business |
020 870 38928 Monday to Friday 9am-5pm |
London - Octopus Energy tariffs available
As well as being reasonably priced, Octopus' tariffs are very unique, unlike most others on the market. They are all 100% renewable - both their electricity and gas, which is quite rare. Their customers are able to really get to know their energy usage, for example when is cheapest for them to use electricity.
Moreover, when it comes to electric vehicles, Octopus have a lot on offer. Through their electric vehicle initiative, their customers can lease out electric cars at very reasonable prices, and even get their own charger and access cheaper rates to charge their vehicle. Their aim is to improve access to electric vehicles.
Octopus offer both fixed and variable tariffs, and none of them have exit fees.
Dual Rates for this energy tariff
Name of the Plan | Tariff value | Day Time Unit Price
price/kWh |
Night Time Unit Price
price/kWh |
Standing Charge
price/day |
---|---|---|---|---|
Exclusive Octopus 12M | 12 months fixed | 17.69 p |
9.1 p |
21.67 p |
Super Green Octopus 12M | 12 months fixed | 16.81 p |
9.18 p |
21.67 p |
Helpful Octopus 24M | 24 months fixed | 16.81 p |
9.18 p |
24.57 p |
Flexible Octopus | Variable tariff | 17.48 p |
9.3 p |
20.43 p |
Helpful Octopus 24M | 24 months fixed | 16.81 p |
9.18 p |
24.57 p |
Gas tariffs
Name of the Plan | Tariff value | Unit Price
price/kWh |
Standing Charge
price/day |
---|---|---|---|
Exclusive Octopus 12M | 12 months fixed | 2.28 p |
17.85 p |
Super Green Octopus 12M | 12 months fixed | 2.96 p |
17.85 p |
Helpful Octopus 24M | 24 months fixed | 2.56 p |
25.04 p |
Flexible Octopus | Variable tariff | 3.2 p |
16.8 p |
Octopus Tracker | Variable tariff | 1.84 p |
15.09 p |
Single Electricity plans
Name of the Plan | Tariff value | Unit Price
price/kWh |
Standing Charge
price/day |
---|---|---|---|
Super Green Octopus 12M | 12 months fixed | 15.03 p | 21.67 p |
Exclusive Octopus 12M | 12 months fixed | 14.97 p | 21.67 p |
Helpful Octopus 24M | 24 months fixed | 15.03 p | 24.49 p |
Flexible Octopus | Variable tariff | 15.52 p | 19.38 p |
Octopus Tracker/strong> | Variable tariff | 11.81 p | 18.52 p |
Octopus Energy’s green energy contributions - what they look like in London
Octopus Energy procures their energy from a combination of solar, wind, and hydropower. They claim to be UK’s largest investor in solar power. In case you are wondering what their energy mix looks like, we have it for you below! * 75.3% wind * 31% solar * 3.7% hydropower In addition to purchasing their own energy, Octopus energy also generates it. One of their tariffs - the “Supergreen Octopus” plan combines carbon-offsets with 100% renewable electricity. They do not offer carbon-neutral biomethane gas, which is typical of most green energy suppliers, such as Green Energy UK and Ecotricity.
London's local gas & electricity distribution
In London, who is the gas distributor?
Some of us in our spare time wonder, "Where does the gas and electricity that powers my house come from and how does it travel across however far it needs to go to get to my home?" For those of us who are curious, we have all of the information for you! If you're interested in getting in touch with your gas distribution company to have this and other questions answered, your gas is provided by Cadent Gas in /. Gas is distributed through a pretty complex system of pipes called the Gas Distribution Network, which manages the transportation of gas around the UK. Should you ever have an additonal technical queries, they can be solved by your gas distributor in London, as well as any other questions regarding your gas supply. You can also go directly to your supplier for similar questions:

How should I contact the energy distributor in London?
Experiencing an electricity power cut in Greater London, or facing an issue with your gas supply? You might want to get in touch with your distribution network operator directly; they can help you if you need some up to date information, and can be quite useful as a point of contact when there is an issue such as a power outage. Contact information below:
Company name | Company number |
---|---|
UK Power Networks General Number | 0800 029 4285 |
UK Power Networks Emergency Number | 0800 31 63 105 |
Cadent Gas Number | 0345 835 1111 |
Cadent Gas Emergency Number | 0800 111 999 |
UK Power Networks | UK Power Networks website |
Cadent Gas | Cadent Gas website |
Who is London's electricity distributor?
An electricity distribution network operator is responsible for the cables and towers which carry electricity across your region and to your front door. Most have no idea how the distribution network operator system works or who they even are, since customers never see their distribution network operator. But, you might want to know how to get in touch in moments of importance. Want to know who distributes electricity in London? We've got you covered! No need to look any further for your local DNO. In London your electricity distributor is UK Power Networks.

If I experience a power cut in London, what should I do?
What is the first step when experiencing a power cut? Check the source. If you look at the fuse box and notice any switches have been turned off, it might have been caused by a fuse that tripped in your home’s circuit. Whether it is your fuse box or a cut in your neighborhood in Greater London, it's important to know what to do if you ever experience a power cut. If the power cut occured when switching on an appliance or light, it's quite likely that it’s just in your home in London. Alternatively, the cut could be one that is in your area and often is from an interrupted power line connected to your home. This can happen when: * Lightning has struck a utility pole * A power line has been damaged or knocked over. * Transformers have been shut down If it's one in your area, it's best to call your local distribution network operator directly on the following number 0800 029 4285. In London, your local DNO is UK Power Networks. A team will likely be dispatched to resolve the issue.
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