Switching to Octopus Energy in Greater London
Last update: July 2021
How much do you know about Greater London?
If you have lived in the area for a long time and never switched energy supplier, then it's likely you know very little about energy supply in Greater London. Don't worry, we'll run you through it all on this page.
UK Power Networks is responsible for distributing energy to the 3,239,717 households of your county. Also Cadent Gas distributes gas to all your homes notably in the county's most populated cities : London, New Addington, nan and nan.
Did you know that Greater London is the country's 1st biggest in the UK, with 8,110,532 inhabitants?
Octopus Energy: Contact Details 2020
How can I get in touch with Octopus Energy in London?
If you are looking to switch to Octopus Energy, you can do so by ringing up their advisers on the number specified below. Moreover, if you have a speciifc complaint, request or query that only your supplier can answer, then you really should get in touch with them directly.
If you are looking to switch to an alternative energy plan, then don't forget that our experts are on call Monday to Friday, between 9am and 7pm. Our aim is to find you the best deal on the energy market, based on your specific requirements. get in touch with our Switch Plan experts at 0330 054 0018 if you want free, impartial advice about all your options.
| Type of Enquiry | Number to contact |
|---|---|
| General Enquiries for Domestic Customers Email for general queries about your Octopus Energy home plan |
hello@octopus.energy Open 9am to 5pm, Monday to Friday |
| General Enquiries for Business Customers Number for queries about your Octopus Energy energy plan |
business@octopus.energy Open 9am to 5pm, Monday to Friday |
| Domestic customers: general enquiries Call this number for general enquiries about your energy plan |
0808 164 1088 Monday to Friday: 9am-5pm |
| Business customers: general enquiries 24 hour number for boiler emergencies |
020 3389 56138 Monday to Friday: 9am-5pm |
| Complaints number Number to complain about your Octopus Energy plan |
0333 344 22688 Monday to Friday: 9am-5pm |
| Octopus Electric Vehicles Phone number to speak to customer services as a small business |
020 870 38928 Monday to Friday 9am-5pm |
Octopus Energy plans and tariffs Greater London
Octopus Energy's gas tariffs
| Name of the Plan | Tariff value | Unit Price
price/kWh |
Standing Charge
price/day |
|---|---|---|---|
| Super Green Octopus 12M | 12 months fixed | 2.96 p |
17.85 p |
| Exclusive Octopus 12M | 12 months fixed | 2.28 p |
17.85 p |
| Helpful Octopus 24M | 24 months fixed | 2.56 p |
25.04 p |
| Flexible Octopus | Variable tariff | 3.2 p |
16.8 p |
| Octopus Tracker | Variable tariff | 1.84 p |
15.09 p |
What two rate electricity plans do Octopus Energy offer?
| Name of the Plan | Tariff value | Day Time Unit Price
price/kWh |
Night Time Unit Price
price/kWh |
Standing Charge
price/day |
|---|---|---|---|---|
| Exclusive Octopus 12M | 12 months fixed | 17.69 p |
9.1 p |
21.67 p |
| Super Green Octopus 12M | 12 months fixed | 16.81 p |
9.18 p |
21.67 p |
| Helpful Octopus 24M | 24 months fixed | 16.81 p |
9.18 p |
24.57 p |
| Flexible Octopus | Variable tariff | 17.48 p |
9.3 p |
20.43 p |
| Helpful Octopus 24M | 24 months fixed | 16.81 p |
9.18 p |
24.57 p |
What are Octopus Energy Single Electricity plans?
| Name of the Plan | Tariff value | Unit Price
price/kWh |
Standing Charge
price/day |
|---|---|---|---|
| Exclusive Octopus 12M | 12 months fixed | 14.97 p | 21.67 p |
| Super Green Octopus 12M | 12 months fixed | 15.03 p | 21.67 p |
| Helpful Octopus 24M | 24 months fixed | 15.03 p | 24.49 p |
| Flexible Octopus | Variable tariff | 15.52 p | 19.38 p |
| Octopus Tracker/strong> | Variable tariff | 11.81 p | 18.52 p |
Switching to Octopus Energy in London
We are here to debunk the myth that switching energy suppliers is difficult, time-consuming, or expensive. It's literally the opposite! Calling Switch Plan is free and the whole process only takes a few minutes. If you are moving into a new home in Greater London and want to switch to a new energy contract, then the process is slightly different to if you are staying in the same property, but not much. There are just a few extra steps for you to take.
The most important thing to do at this time is to take meter readings. Make sure that you do this in both properties. When you leave your previous residence, take a last meter reading, and when you enter your new property, take a first meter reading. Jot these both down and you will be able to provide proof to your energy supplier of your consumption if you find yourself being overcharged.
Let you energy supplier know that you are moving at least 48 hours prior to your move to they can make necessary arrangements for you. If you don't know who your energy supplier is, visit Ofgem website, or check out a recent energy bill. Whether you are moving into a rented property, or you are a new homeowner, this process is more or less the same.
You should start researching your new energy supplier before moving house, but remember that you can't switch suppliers before your official move in day. This means that you will be automatically put onto a default tariff for the first month in your new home. Default tariffs tend to be quite expensive, so you wan't to be able to switch as soon as possible in Greater London.
Octopus Energy have a lot of information for their customers on their website. However, for free, unbias information about switching suppliers, our experts are here to help. Don't hesitate to give us a ring on 0300 054 0018 and we can talk you through the best plan for your economic and environmental requirements as a household.
Who are Octopus Energy?
Let's break down the important facts about Octopus. * Founded in 2015, they now have over 1 million customers all across the UK. * On average, they gain around 30,000 customers each month. * Their growth is in part down to a number of successful acquisitions, including M&S Energy in 2018 and Coop Energy in 2019. * They are widely considered to be one of the greenest energy suppliers on the market, with middle-ranging tariff rates.
Who are my gas & electricity distribution network operators in Greater London?
How to get in touch with Greater London's energy distributors?
If you need some up-to-date information, or are experiencing a powercut in Greater London , then you should get in touch directly with your District Network Provider.| Company name | Company number | Number opening hours |
|---|---|---|
| Greater London Distribution Network Operator General Number | 0800 029 4285 |
Monday to Friday 9.00am to 5.00pm |
| Greater London Distribution Network Operator Emergency Number | 0800 31 63 105 |
24/7 |
| Greater London Gas Distributor Number | 0345 835 1111 |
Monday to Friday 9.00am to 5.00pm |
Greater London Gas Distributor Emergency Number | 0800 111 999 |
24/7 |
You can also visit their website for more info:
| UK Power Networks | Cadent Gas |
| UK Power Networks website | Cadent Gas website |
Who distributes electricity to Greater London's 3,239,717 households?
In Greater London your distribution network operator (DNO) is UK Power Networks. You might never need to get in touch with them, as most queries can be resolved directly by your energy supplier. But if you find that you need to contact your DNO, all the contact details can be located on this page.Your DNO is the company that owns and operates the power lines and infrastructure that connects your home to the National Grid. Your DNO can assist you with technical queries such as moving your meter, setting up electricity in your property, or solving a power cut.
Who distributes Greater London's gas?
It's important to have all the necessary information about your energy supply should you need to get in touch with your gas distribution network. However, so many of us don't actually know who distributes gas in our area. In Greater London, Cadent Gas is in charge of your gas distribution. Across the UK, gas is distributed through a complex, underground system of pipes which are overseen by 8 gas distribution networks. These networks are then overseen by gas distribution companies, of which there are 4. Honestly, you will probably only ever have to speak with your gas supplier about the gas you use at home, but below are all of your gas distributors' contact details should you need to get in touch in case of an emergency.
How much on average does a kWh cost among the 8,110,532 residents of Greater London?
Based on government data collected in 2018, a kwh in Greater London costs around 9.93, which is Londoners more compared to the UK national average. Of course, this information might have changed, so it's important to stay up to date with latest energy news in your area.
How can I contact my network distributor in Greater London?
Should you experience a powercut, or simply need some up-to-date information about energy in Greater London, contacting your District Network Provider is your best bet.
| Company name | Company number |
|---|---|
| Greater London UK Power Networks General Number | 0800 029 4285 |
| Greater London Cadent Gas Number | 0345 835 1111 |
| Greater London UK Power Networks Emergency Number | 0800 31 63 105 |
How can I sort out my Octopus Energy contract in the 1st biggest county in the UK?
If, after reading this, you decide that Octopus Energy are the best supplier for you, then we recommend giving them a ring so their experts can carry out the switch for you. Alternatively, if you want to keep shopping around for a better supplier and a different plan, then our experts are here to help. You can ring us at any time between 9am and 7pm, Monday to Friday.
Why switch energy suppliers when you move to Greater London? Because you can save money. And a lot of it. In fact, Brits have reported savings of up to £400 a year, just by switching energy suppliers.