Switching to an Octopus Energy deal in Elgin
The Octopus Energy supply for Elgin inhabitants
Last update: September 2021
Octopus Energy - who are they and what is their history?
Octopus Energy have grown exponentially since 2015 when they were created. Since then, they have gained over 1 million customers around the UK, growing by 30,000 a month! Their customers are attracted to their affordable and eco-friendly energy plans, since they aim to provide 100% renewable electricity, as well as offset much of their customers' gas usage. As well as their attractive energy plans, they have also partnered up with other suppliers which has brought about impressive growth. In 2018, they partnered up with M&S energy, taking on all of their customers. In 2019, they did the same with Coop energy, gaining Octopus 30,000 customers. Whether its for your business or your household, Octopus definitely has a plan for you.
Looking to join Octopus Energy
Switching energy suppliers really isn't difficult, especially when you have the Switch Plan experts here to help! All it involves is one quick phone call in which you outline your energy requirements and what you are looking for in your energy plan, and you can be switched over to a new plan in just minutes. If you decide you want to switch to an Octopus Energy deal, then you can ring them up on 0330 808 1080 and their representatives can carry out the switch for you from beginning to end. Alternatively, if you decide you want an alternative energy plan, then have a chat with one of our experts by ringing 0330 054 0018.
Searching for a new energy supplier in Elgin
Depending on where you are in the UK, your energy plan will differ. This is because prices fluctuate given that the market price of energy varies depending on the region. To find out a bit about Elgin, let's run through a few quick facts!
- Elgin forms part of Grampian.
- It is home to 25,335 inhabitants across 4,358 households.
- This makes it the 299th largest city in the UK.
Read on for more specific information about how to switch to Octopus Energy in Elgin! We'll make sure that you kick start your new energy supply in no time.
Switching to Octopus Energy in Elgin
Switching to any supplier in Elgin involves more or less the same process. If you are moving from one property to another, then the process differs from if you are simply switching from one supplier to another in the same property. The most important thing to remember is to taking meter readings in both properties. When you leave your old property, be sure to take a meter reading and jot it down so you can provide information upon request of when you finished using energy in that property. Then, when you move into your next property, you must also take a meter reading. This is so your new supplier knows exactly when to start charging you for energy in your new place.
The only disadvantage to switching when you move house is that you will automatically start consuming energy on a default or 'deemed' contract. These tend to be pricier than a plan that you choose to switch to, so for the first month in your new property you might be spending a bit more than you had hoped. As a result, you want to make sure that you do your research as soon as possible to start the process. That way you can get started on a cheaper tariff as soon as possible and start saving.
If you decide that Octopus are the right supplier for you in Elgin, then give them a ring and they can switch you over to your preferred plan in one quick phone call. If an alternative plan is better, then ring up our Switch Plan and we can switch you over to a new tariff in no time.
Looking to contact Octopus Energy in Elgin?
To contact Octopus Energy’s customer service, you can ring them on 0330 808 1080. Or if you aren't convinced yet and would like to learn more about your different energy options, call us at 0330 054 0018. Our energy experts will assist you and guide you to the most suitable solution or offers available for you and your current energy needs. If you would rather get in touch with Octopus Energy directly, below you will find several options to reach them depending on your motives.
Type of Enquiry | Number to contact |
---|---|
General Enquiries for Domestic Customers Email for general queries about your Octopus Energy home plan |
hello@octopus.energy Open 9am to 5pm, Monday to Friday |
General Enquiries for Business Customers Number for queries about your Octopus Energy energy plan |
business@octopus.energy Open 9am to 5pm, Monday to Friday |
Domestic customers: general enquiries Call this number for general enquiries about your energy plan |
0808 164 1088 Monday to Friday: 9am-5pm |
Business customers: general enquiries 24 hour number for boiler emergencies |
020 3389 56138 Monday to Friday: 9am-5pm |
Complaints number Number to complain about your Octopus Energy plan |
0333 344 22688 Monday to Friday: 9am-5pm |
Octopus Electric Vehicles Phone number to speak to customer services as a small business |
020 870 38928 Monday to Friday 9am-5pm |
In Elgin, what is the typical energy consumption?
What's the typical price per kwh in Elgin?
It’s typical for unit prices to change continuously. There is so much to navigate when choosing a provider, so it might be the most helpful for you to call our Switch Plan experts so that you can get the most accurate rates based on your household needs and your locations. Prices are very likely to be different in cities such as Mid Formartine Ward, Mearns Ward or Aboyne Upper Deeside and Donside Ward.
Average prices are not the most accurate indicators of what a household will pay for their energy; however, it can be useful in having a ballpark range for what the price is for the region. In Elgin, the average price per kWh is £10.6, just for an example. What this means is that Elgin inhabitant will pay approximately £0.38% less than the national UK average.
Who is the main energy supplier to the 25,335 residents across Elgin?
The most popular energy supplier in North Scotland is SSE. A large proportion of the inhabitants from large cities such as Aberdeen, Elgin and Huntly Strathbogie and Howe of Alford Ward get their energy from this supplier, and often they haven't actually switched at all. This means they could be losing a large sum of money. Some Brits have managed to save up to £400 a year on their energy bills simply by switching. So, although SSE is the most popular supplier in your new area, don't feel that you are obliged to stick with them. We don't have anything against this provider, but switching itself can save you money. And our aim is to help you do that.
What's the typical consumption in Elgin?
Knowing how much a kWh tends to cost in a region is all well and good, but it's even more useful to know what the average consumption is in a particular area. 2018 government data indicates that the average Elgin inhabitant household consumes 3,542.93 kWh a year. The median consumption of that same household would be 3,087.94 kWh.
Elgin - Octopus Energy tariffs available
So, Octopus' plans tend to be well-priced, but what do they offer? It's no myth that Octopus' plans are very innovative. All of their tariffs are 100% renewable, and this includes all green gas, which is still quite rare in the UK. The uniqueness of their tariffs lies in their customers' ability to coordinate their usage with cheaper energy rates to lower their energy bills. They have both fixed and variable tariffs on offer to their customers and their plans have no exit fees.
Octopus are also leading the way when it comes to electric vehicles. They have an Electric Vehicle Initiative which allows customers to lease out electric cars for low prices. Through this initiative, their customers are able to get cheaper prices for charging their cars, their own car charger, as well as assistance from experts on how to access grants.
Stand alone electricity tariffs
Name of the Plan | Tariff value | Unit Price
price/kWh |
Standing Charge
price/day |
---|---|---|---|
Super Green Octopus 12M | 12 months fixed | 15.03 p | 21.67 p |
Exclusive Octopus 12M | 12 months fixed | 14.97 p | 21.67 p |
Helpful Octopus 24M | 24 months fixed | 15.03 p | 24.49 p |
Flexible Octopus | Variable tariff | 15.52 p | 19.38 p |
Octopus Tracker/strong> | Variable tariff | 11.81 p | 18.52 p |
What are the different gas rates that Octopus offers?
Name of the Plan | Tariff value | Unit Price
price/kWh |
Standing Charge
price/day |
---|---|---|---|
Super Green Octopus 12M | 12 months fixed | 2.96 p |
17.85 p |
Exclusive Octopus 12M | 12 months fixed | 2.28 p |
17.85 p |
Helpful Octopus 24M | 24 months fixed | 2.56 p |
25.04 p |
Flexible Octopus | Variable tariff | 3.2 p |
16.8 p |
Octopus Tracker | Variable tariff | 1.84 p |
15.09 p |
å
Dual rate energy tariffs
Name of the Plan | Tariff value | Day Time Unit Price
price/kWh |
Night Time Unit Price
price/kWh |
Standing Charge
price/day |
---|---|---|---|---|
Super Green Octopus 12M | 12 months fixed | 16.81 p |
9.18 p |
21.67 p |
Exclusive Octopus 12M | 12 months fixed | 17.69 p |
9.1 p |
21.67 p |
Helpful Octopus 24M | 24 months fixed | 16.81 p |
9.18 p |
24.57 p |
Flexible Octopus | Variable tariff | 17.48 p |
9.3 p |
20.43 p |
Helpful Octopus 24M | 24 months fixed | 16.81 p |
9.18 p |
24.57 p |
Octopus Energy’s green energy contributions in Elgin
Octopus Energy is a rockstar when it comes to green energy. They are UK’s largest solar power investor (as they claim) and they gather their energy from a combination of wind, solar, and hydropower. Often when consumers are looking for green energy, they are curious of the suppliers energy mix. In case you didn’t already know, we got you covered! See below for their fuel mix:
- 75.3% wind
- 31% solar
- 3.7% hydropower
In addition to purchasing green energy, Octopus also generates it! One of their plans - the “Supergreen Octopus” combines 100% renewable energy with carbon offsets. However, where Octopus energy is lacking is that they do not offer carbon-neutral biomethane gas, which is typical for most green energy suppliers.
Elgin's local gas & electricity distribution
Who is Elgin's electricity distributor?
You usually do not need to know who your electricity distributor is, until you do! Instances where it is useful to know or when you need to find out is if you ever experience a power outage in Elgin. In this case, it is helpful to have their emergency contact information so that you can give them a call to obtain up-to-date information. In addition to calling your distributor, you have the option to contact your local Grampian electricity DNO (Distribution Network Operator). The DNO in Elgin is SSE Power Distribution.

How should I contact Elgin's energy distributors?
Experiencing an electricity power cut in Grampian, or facing an issue with your gas supply? You might want to get in touch with your distribution network operator directly; they can help you if you need some up to date information, and can be quite useful as a point of contact when there is an issue such as a power outage.
Contact information below:
Company name | Company number |
---|---|
SSE Power Distribution General Number | 0345 070 7373 |
SSE Power Distribution Emergency Number | 0800 111 999 |
SGN Number | 0800 912 1700 |
SGN Emergency Number | 0800 111 999 |
You can visit their website for more info:
SSE Power Distribution | SSE Power Distribution website |
SGN | SGN website |
Who is Elgin's gas distributor?
You'll likely never need to get in touch with your gas distribution company in Elgin, since your energy supplier can usually address any problems you experience. But if you have a specific question, you might want to get in touch with your local gas distribution company. For example, you might be wondering how gas travels around the UK... We won't bore you with the details, but it's quite clever, and it is managed in your region by SGN. (Fun fact! Gas is transported through a complex system of pipes underground to get to your front door and heat your home.)

If there is a power cut in Elgin, what should I do?
What is the first step when experiencing a power cut? Check the source. If you look at the fuse box and notice any switches have been turned off, it might have been caused by a fuse that tripped in your home’s circuit. Whether it is your fuse box or a cut in your neighborhood in Grampian, it's important to know what to do if you ever experience a power cut.
If the power cut occured when switching on an appliance or light, it's quite likely that it’s just in your home in Elgin.
Alternatively, the cut could be one that is in your area and often is from an interrupted power line connected to your home. This can happen when: * Lightning has struck a utility pole * A power line has been damaged or knocked over. * Transformers have been shut down
If it's one in your area, it's best to call your local distribution network operator directly on the following number 0345 070 7373. In Elgin, your local DNO is SSE Power Distribution. A team will likely be dispatched to resolve the issue.
Powering your new place in Elgin
Setting up Octopus in your new home in Elgin
Like with any big change, there are some steps that you need to complete before you move house. One easy step that might save you money is to take a meter reading before you move. This way, you´re not paying for energy that you did not use! Once you have the meter reading and Meter Point Reference Number you are good to go!
But, just to be sure, check out our moving checklist so that you won't leave anything behind! * The most important thing! Before moving, take a meter reading so that you do not need to pay for energy that you haven’t used. * After you have your meter reading, it's time to sort out your Meter Point Reference Number (MPRN). * Once your MPRN is sorted, you are then clear to move without having to worry about paying for energy that you didn't use. In case you have any doubt´s we have more extensive guides dedicated to moving into a new build and moving into a rented house.
Setting up your gas and electricity in a new home can be difficult, especially when moving to a new city like Elgin. When you move, until you switch to a new supplier or tariff with your current supplier, you will be put under a ‘deemed contract’ or the standard tariff of the previous homeowner’s supplier until you switch. You can make the switch by calling your chosen supplier or, to make things a bit easier, by calling us at Switch Plan to help you find the best deal. We suggest that you switch out of the deemed contract as soon as possible because it is usually more expensive than your typical tariff.
You're moving to Grampian - who should you contact?
First of all, congratulations on your move to Elgin! Moving is a big step, and to make sure that nothing slips through the cracks, we’ve highlighted some of the various organizations you should contact to update your address. A non exhaustive list includes:
- Banks and financial institutions - Include the address that is linked to both your debit and credit cards.
- Government/local bodies - Update with the DVLA
- Insurance providers - To keep your cards from becoming invalid
To make things easier, we have a comprehensive checklist to be sure that you have everything covered!
How to transfer your energy supplier to your new home?
You can keep the same supplier when moving house in most instances if you so wish. We have a guide on how to manage an energy transfer. Before digging in, we will explain a few factors that could affect whether you will be able to keep your supplier or not.
Such factors include: * The presence of a prepayment meter on your new property * How far you’ve moved from your original residence * Whether your new property uses electricity, gas, or dual fuel * Whether you have upgraded/downgraded the size of your home. * Your new home’s estimated energy consumption
These factors all affect the tariffs that will be available to you in your new home. If Elgin is far away from your original location, your tariff could be much more expensive than it was prior to your move.
So if your bill goes up in costs, we highly recommend that you switch energy suppliers and look at the best deal for your area. We’re more than happy to help you navigate the best switch for you! Just give our experts a call at the number on the top of the screen.
How to connect to the grid in Elgin?
When you move, it is likely that your new home is already connected to the majority of the 4,358 properties in Elgin. However, if for some reason, like in instances when you built your home from the ground up, you are not yet connected, follow the steps below to learn how to connected your property to the grid in order to receive your energy supply.
- Call 0800 688 588 - the National Grid Energy Transmission (NGET) and schedule a meeting for pre-application.
- Submit application forms to the Electricity Systems Operator (ESO) - keep in mind, there is an application fee!
- A team will then come to your property for an assessment and will send you a quote in 1 to 3 working weeks.
- The your home will be connected to the grid.
This process can take some time, so make sure you organise along with building the new property, this will ensure you have energy up and ready to go in your new property before moving in.
Reply sent!
Thank you, your comment has been taken into account and is subject to moderation. Learn more about our policy control, processing and publication of opinions: click here