Switching to Octopus Energy in Kent
Last update: July 2021
How much do you know about Kent?
If you have lived in the area for a long time and never switched energy supplier, then it's likely you know very little about energy supply in Kent. Don't worry, we'll run you through it all on this page.
UK Power Networks is responsible for distributing energy to the 279,761 households of your county. Also SGN distributes gas to all your homes notably in the county's most populated cities : Saint Peters, Maidstone, Gillingham and Chatham.
Did you know that Kent is the country's 11th biggest in the UK, with 1,138,884 inhabitants?
Octopus Energy: Contact Details 2020
How can I contact Octopus Energy in Kent?
If you want to make the switch over to a Octopus Energy energy plan, then you will inevitably need to get in touch with them. Moreover, if you are a current Octopus Energy customer, need information about your boiler cover, home insurance or even if you have a complaint, you can contact them on the appropriate number below.
If you want to switch to an alternative energy plan, our experts at Switch Plan can help you out! We are on call between 9am and 7pm, Monday to Friday. We want to find you the best energy deal on the market to suit your personal energy requirements. Give us a ring on 0330 054 0018.
Type of Enquiry | Number to contact |
---|---|
General Enquiries for Domestic Customers Email for general queries about your Octopus Energy home plan |
hello@octopus.energy Open 9am to 5pm, Monday to Friday |
General Enquiries for Business Customers Number for queries about your Octopus Energy energy plan |
business@octopus.energy Open 9am to 5pm, Monday to Friday |
Domestic customers: general enquiries Call this number for general enquiries about your energy plan |
0808 164 1088 Monday to Friday: 9am-5pm |
Business customers: general enquiries 24 hour number for boiler emergencies |
020 3389 56138 Monday to Friday: 9am-5pm |
Complaints number Number to complain about your Octopus Energy plan |
0333 344 22688 Monday to Friday: 9am-5pm |
Octopus Electric Vehicles Phone number to speak to customer services as a small business |
020 870 38928 Monday to Friday 9am-5pm |
Octopus Energy plans and tariffs in Kent
Octopus Energy's gas tariffs
Octopus Energy's gas tariffs
Name of the Plan | Tariff value | Unit Price
price/kWh |
Standing Charge
price/day |
---|---|---|---|
Exclusive Octopus 12M | 12 months fixed | 2.28 p |
17.85 p |
Super Green Octopus 12M | 12 months fixed | 2.96 p |
17.85 p |
Helpful Octopus 24M | 24 months fixed | 2.56 p |
25.04 p |
Flexible Octopus | Variable tariff | 3.2 p |
16.8 p |
Octopus Tracker | Variable tariff | 1.84 p |
15.09 p |
What are Octopus Energy Single Electricity plans?
Name of the Plan | Tariff value | Unit Price
price/kWh |
Standing Charge
price/day |
---|---|---|---|
Exclusive Octopus 12M | 12 months fixed | 14.97 p | 21.67 p |
Super Green Octopus 12M | 12 months fixed | 15.03 p | 21.67 p |
Helpful Octopus 24M | 24 months fixed | 15.03 p | 24.49 p |
Flexible Octopus | Variable tariff | 15.52 p | 19.38 p |
Octopus Tracker/strong> | Variable tariff | 11.81 p | 18.52 p |
What two rate electricity plans do Octopus Energy offer?
Name of the Plan | Tariff value | Day Time Unit Price
price/kWh |
Night Time Unit Price
price/kWh |
Standing Charge
price/day |
---|---|---|---|---|
Super Green Octopus 12M | 12 months fixed | 16.81 p |
9.18 p |
21.67 p |
Exclusive Octopus 12M | 12 months fixed | 17.69 p |
9.1 p |
21.67 p |
Helpful Octopus 24M | 24 months fixed | 16.81 p |
9.18 p |
24.57 p |
Flexible Octopus | Variable tariff | 17.48 p |
9.3 p |
20.43 p |
Helpful Octopus 24M | 24 months fixed | 16.81 p |
9.18 p |
24.57 p |
How much on average does a kWh cost among the 1,138,884 residents of Kent?
Based on government data collected in 2018, a kwh in Kent costs around 10.05, which is Ashfordians more compared to the UK national average. Of course, this information might have changed, so it's important to stay up to date with latest energy news in your area.
How can I sort out my Octopus Energy contract in the 11th biggest county in the UK?
Brits who switch suppliers can save up to ยฃ400 a year on their energy bills. To switch to a Octopus Energy contract in Kent, give them a ring and they can sort it out for you, from start to finish.
If Octopus' plans just aren't quite right for you, and you want to shop around a bit more, give our experts a ring and they can find you the best deal on the market for you personally.
How can I contact my network distributor in Kent?
If you need some up-to-date information, or are experiencing a powercut in Kent, then you should get in touch directly with your District Network Provider.
Company name | Company number |
---|---|
Kent UK Power Networks General Number | 0800 029 4285 |
Kent UK Power Networks Emergency Number | 0800 31 63 105 |
Kent SGN Number | 0800 912 1700 |
Who are my gas & electricity distribution network operators in Kent?
Who is the main gas distributor in Kent?
Before your supplier can provide you with gas to heat up your home, they need to get that very gas from somewhere! But where do they get it from? Honestly, you don't need to know the exact details, but put simply, gas is distributed around the UK by gas distribution networks. There are 8 of these, all operating in different regions, and they are overseen by 4 gas distribution companies. Transporting gas requires careful attention, as a gas leak is no fun for anybody. Whoever your gas supplier may be in Kent will receive their gas supply from SGN, who operates all around the county.
So no, gas doesn't appear out of thin air, but instead is transported through a fairly complex system of pipes underground which are very carefully managed. Don't worry about having to get in touch with them, since your supplier can typically answer all the questions you have about your energy supply, but all of their contact information can be found below should you find yourself in a gas emergency.

Who distributes electricity to Kent's 279,761 households?
In Kent your distribution network operator (DNO) is UK Power Networks. You might never need to get in touch with them, as most queries can be resolved directly by your energy supplier. But if you find that you need to contact your DNO, all the contact details can be located on this page.
Your DNO is the company that owns and operates the power lines and infrastructure that connects your home to the National Grid. Your DNO can assist you with technical queries such as moving your meter, setting up electricity in your property, or solving a power cut.

How to get in touch with Kent's energy distributors?
If you need some up-to-date information, or are experiencing a electricity powercut in Kent , or are facing any kind of issues with your gas supply then you should get in touch directly with your District Network Provider.
Company name | Company number | Number opening hours |
---|---|---|
Kent Distribution Network Operator General Number | 0800 029 4285 |
Monday to Friday 9.00am to 5.00pm |
Kent Distribution Network Operator Emergency Number | 0800 31 63 105 |
24/7 |
Kent Gas Distributor Number | 0800 912 1700 |
Monday to Friday 9.00am to 5.00pm |
Kent Gas Distributor Emergency Number | 0800 111 999 |
24/7 |
You can also visit their website for more info:
UK Power Networks | SGN |
UK Power Networks website | SGN website |
Switching to Octopus Energy in Kent?
Switching energy suppliers may seem like a big deal, but in reality it's so easy. Switch Plan have made it quicker and simpler than ever. You just need to make sure that you follow a few simple instructions to get started with your new energy plan in Kent.
Switching energy suppliers when moving house is a slightly different process to if you are switching in the same property. It simply requires you to take a few more steps. Firstly, let your energy supplier know that you are moving house, and make sure that you do this at least 48 hours in advance of the move. If you don't know who supplies your current property with gas and electricity, then head over to the Ofgem website and they will provide all the answers. Or, you can check out a recent energy bill, either an online or paper version.
Take energy meters in both your old and new properties. Having photographic or written evidence of your exact consumption as you leave one property and enter the next will allow you to dispute any possible errors on your energy bills. You should make sure to do this whether you are moving into a new property, or if you are in a rented property.
Start researching what energy plan you want to switch to before moving day. Remember, you can't switch to a new supplier before the day you officially move in to your new property, so knowing exactly what plan you want to switch to will make the whole process much quicker and smoother. The default tariff that you will automatically be put on in your new property will be more expensive than one that you want to switch to, so try to switch as soon as possible after you move in.
Octopus Energy have plenty of information on their website about switching over to one of their plans. However, if you want free, impartial information about making this switch, don't hesitate to give us a ring on 0300 054 0018 and we can talk you through the best plan for you.
Octopus Energy in Kent
Who are Octopus Energy? They are becoming a household name since their burst onto the energy scene in the UK in 2015 and their exponential growth ever since. They are growing by 30,000 customers a month and now have over 1 million customers. But still, they don't rank in the Big 6, which many customers actually find reassuring, given the Big 6's reputation for overcharging their customers and having poor customer service.
If you want to be one of their many customers in your new home in Kent, then you can ring up their advisers on 0330 808 1080. Alternatively, give our experts at Switch Plan a ring and they can advise you on the best plan on the market for you.