Switching to Octopus Energy in Durham County

Last update: July 2021

Octopus Energy in Durham County

There are so many suppliers and tariffs to choose from in Durham County. Don't be overwhelmed! The most important thing to remember is that your energy supply is personal to your household, and depends on the size of your home, the number of inhabitants, your average energy consumption, and so much more.

Have you lived in Durham County for a while and never switched suppliers? Or indeed, have you just moved to the area? Either way, how much do you really know about Durham County? Here are some fun facts:

• There are 511,615 inhabitants living in Durham County across 75,725.
• A decent chunk of that population living in the cities of Darlington, Hartlepool, Stockton-on-Tees and Durham.
• Durham County is the country's 29th most populated county in the UK.
• Northern Powergrid is responsible for distributing energy to the 75,725 households of your county.
• Northern Gas Networks distributes gas to the homes of Durham County.

If you decide that Octopus Energy are the supplier for you, then you can call them on 0330 808 1080. If you are unsure and want to continue shopping around for an alternative plan, then give us a ring and our experts can carry out the switch for you.

How can I contact my network distributor in Durham County?

Get in touch directly with your District Network Provider if you are facing a powercut and/or need some information about local energy in Durham County.

Company name	Company number
Durham County Northern Powergrid Emergency Number	0800 375675
Durham County Northern Powergrid General Number	0800 011 3332
Durham County Northern Gas Networks Number	0800 040 7766

Octopus Energy: Contact Details 2020

Type of Enquiry	Number to contact
General Enquiries for Domestic Customers Email for general queries about your Octopus Energy home plan	hello@octopus.energy Open 9am to 5pm, Monday to Friday
General Enquiries for Business Customers Number for queries about your Octopus Energy energy plan	business@octopus.energy Open 9am to 5pm, Monday to Friday
Domestic customers: general enquiries Call this number for general enquiries about your energy plan	0808 164 1088 Monday to Friday: 9am-5pm
Business customers: general enquiries 24 hour number for boiler emergencies	020 3389 56138 Monday to Friday: 9am-5pm
Complaints number Number to complain about your Octopus Energy plan	0333 344 22688 Monday to Friday: 9am-5pm
Octopus Electric Vehicles Phone number to speak to customer services as a small business	020 870 38928 Monday to Friday 9am-5pm

How can I contact Octopus Energy in Durham County?

If you want to make the switch over to a Octopus Energy energy plan, then you will inevitably need to get in touch with them. Moreover, if you are a current Octopus Energy customer, need information about your boiler cover, home insurance or even if you have a complaint, you can contact them on the appropriate number below.

If you want to switch to an alternative energy plan, our experts at Switch Plan can help you out! We are on call between 9am and 7pm, Monday to Friday. We want to find you the best energy deal on the market to suit your personal energy requirements. Give us a ring on 0330 054 0018.

Switching to Octopus Energy in Durham County?

Octopus Energy in Durham County

Let's break down the important facts about Octopus. * Founded in 2015, they now have over 1 million customers all across the UK. * On average, they gain around 30,000 customers each month. * Their growth is in part down to a number of successful acquisitions, including M&S Energy in 2018 and Coop Energy in 2019. * They are widely considered to be one of the greenest energy suppliers on the market, with middle-ranging tariff rates.

Switching energy suppliers isn't a difficult or time-consuming process. And it's completely free! Our Switch Plan experts can switch you over to a new energy plan in Durham County in just a few minutes, at no cost. When moving house, you want to make sure that you finalise a few things before you are able to switch in your new house. The first thing to do is to let your current supplier know that you are moving in Durham County. You should do this at least 48 hours before you move. If you are in a rented property or in your own new home, the process is more or less the same. If you don't know who supplies your energy, head over to the Ofgem website

Now, one of the most important things to do when moving is to take energy meter readings. When you leave your previous residence, take your final meter reading, and take your first meter reading in your new place as soon as you move in. Don't forget to take a photo of the meters and/or jot them down on some paper. It might be worth writing down the meter reading of your old home and leaving this information in a safe place for the new residents of the property.

Although you can't switch energy suppliers until your first official day in your new property, you should definitely start researching which energy plan you want to switch to well in advance of moving in. This is because you will automatically be put on a default tariff in your new home when you move in, which tend to be much pricier, so you'll want to switch as quickly as possible.

Octopus Energy have lot's of information online about switching over to one of their plans. However, if you want free, quick, and unbias information about making this switch, don't hesitate to give us a ring on 0300 054 0018 and we can talk you through the best plan for you.

How can I sort out my Octopus Energy contract in the 29th biggest county in the UK?

If, after reading this, you decide that Octopus Energy are the best supplier for you, then we recommend giving them a ring so their experts can carry out the switch for you. Alternatively, if you want to keep shopping around for a better supplier and a different plan, then our experts are here to help. You can ring us at any time between 9am and 7pm, Monday to Friday.

Why switch energy suppliers when you move to Durham County? Because you can save money. And a lot of it. In fact, Brits have reported savings of up to £400 a year, just by switching energy suppliers.

Octopus Energy plans and tariffs Durham County

Two rates energy plans

Name of the Plan	Tariff value	Day Time Unit Price   price/kWh	Night Time Unit Price   price/kWh	Standing Charge   price/day
Exclusive Octopus 12M	12 months fixed	17.69 p	9.1 p	21.67 p
Super Green Octopus 12M	12 months fixed	16.81 p	9.18 p	21.67 p
Helpful Octopus 24M	24 months fixed	16.81 p	9.18 p	24.57 p
Flexible Octopus	Variable tariff	17.48 p	9.3 p	20.43 p
Helpful Octopus 24M	24 months fixed	16.81 p	9.18 p	24.57 p

Gas plans

Name of the Plan	Tariff value	Unit Price   price/kWh	Standing Charge   price/day
Exclusive Octopus 12M	12 months fixed	2.28 p	17.85 p
Super Green Octopus 12M	12 months fixed	2.96 p	17.85 p
Helpful Octopus 24M	24 months fixed	2.56 p	25.04 p
Flexible Octopus	Variable tariff	3.2 p	16.8 p
Octopus Tracker	Variable tariff	1.84 p	15.09 p

What are Octopus Energy Single Electricity plans?

Name of the Plan	Tariff value	Unit Price   price/kWh	Standing Charge   price/day
Exclusive Octopus 12M	12 months fixed	14.97 p	21.67 p
Super Green Octopus 12M	12 months fixed	15.03 p	21.67 p
Helpful Octopus 24M	24 months fixed	15.03 p	24.49 p
Flexible Octopus	Variable tariff	15.52 p	19.38 p
Octopus Tracker/strong>	Variable tariff	11.81 p	18.52 p

Who are my gas & electricity distribution network operators in Durham County?

How can I contact my network distributor in Durham County?

If you need some up-to-date information, or are experiencing a electricity powercut in Durham County , or are facing any kind of issues with your gas supply then you should get in touch directly with your District Network Provider.

Company name	Company number	Number opening hours
Durham County Distribution Network Operator General Number	0800 011 3332	24/7
Durham County Distribution Network Operator Emergency Number	0800 375675	24/7
Durham County Gas Distributor Number	0800 040 7766	24/7
Durham County Gas Distributor Emergency Number	0800 111 999	24/7

You can also visit their website for more info:

Northern Powergrid	Northern Gas Networks
Northern Powergrid website	Northern Gas Networks website

Who distributes gas in Durham County?

In Durham County, the gas distribution company is Northern Gas Networks. Since we tend to speak to our energy suppliers for any queries about gas and electricity, we don't usually have to contact our gas distributors. They manage the transportation of gas through underground pipes before it eventually arrives with our suppliers. In short, gas doesn't just appear out of thin air!

Should you need to get in touch with your gas distribution network, we have provided their contact details below. There are 4 gas distribution companies that operate in different regions in the UK. Underneath these companies, there are 8 gas distribution networks that operate on a more local level to manage your gas provision.

Who distributes electricity to Durham County's 75,725 households?

In Durham County your Distribution Network Operator (DNO) is Northern Powergrid. But what exactly is a DNO? In short, Ofgem licenses certain companies to be in charge of distributing electricity around the UK. These companies oversee the management of cables and towers that link up the electricity supply in the UK - also known as the National Grid - and make sure this electricity arrives safely in your home or place of work. You might never need to get in touch with them, but should you experience a powercut, or need some advice about a technical query, then you should consult the contact details laid out below.