British Gas in Sunderland in 2021
Who are British Gas, and what's on offer for their Sunderland customers?
Last update: September 2021
Whether you're moving to Sunderland or if you've already been a proud Sunderlander inhabitant for several years, we're here to help you get the best energy deal available. On this page we've outlined all the information you need about switching over to British Gas in Tyne and Wear.
British Gas is the largest energy supplier in the UK and has been since 1986. They have a pretty big range of tariffs available; from dual fuel to green energy. So, if you want to join the 13 million others who are currently fuelled by British Gas when you move over to Sunderland, you've come to the right place.
Are British Gas' energy plans expensive in Sunderland?
British Gas are not just the most well-known name of the UK energy industry. They are still the energy supplier with the most customers in the country thanks to a long-time aquired reputation but also some interesting tariffs.
Discover how these compare to the rest of the market and notably the big 6 here.
British Gas vs the Energy Price Cap
It's always hard to give real meaning to these estimated yearly budget since only a few of us have a consolidated idea of the money we actually put in our energy bills. It's therefore really interesting to challenge these prices to on of the driving indicators of the industry: the Energy Price Cap. The price cap limits the rates a supplier can charge for their default tariffs. These include the standing charge and price for each kWh of electricity and gas (the units your bill is calculated from). Ofgem sets the cap level for summer and winter based on the underlying costs to supply energy. This keeps prices fair and makes sure suppliers reflect any drops in costs in your rates.
Though this figure is established on a national level it is far from being unique. Indeed in its will to stay as close as possible to the fair price, Ofgem take local cost into consideration providing a specific EPC for each region of the country. Same goes from the different type of calculation and pricing tariffs that all have a different indicator.
Please find bellow the latest value of the Price Cap for your North East as it stands from the 1st of October 2021 to the 31st of March 2022 (based on the TDCV consumption estimations: 12,000 kWh for Gas, 2,900 kWh for Electricity).
Fuel Type | Standard Credit Price Cap | Prepayment Price Cap | Other Payment Methods Price Cap |
---|---|---|---|
Electricity | £ 700.1722581 | £ 659.3009677 | £ 654.5393548 | Gas | £ 595.28 | £ 578.87 | £ 554.34 |
In this second table you will find the Energy Price Cap for E7 tariffs. These values have been separated because these are based on a different TDCV: 4,200 kWh (vs 2,900 kWh). Indeed E7 customers tend to consume more than their one-rate tariff counterpart.
Fuel Type | Standard Credit Price Cap | Prepayment Price Cap | Other Payment Methods Price Cap |
---|---|---|---|
Electricity | £ 912.66 | £ 860.25 | £ 855.86 |
Who are Sunderland's local gas & electricity distributors?
Two companies are responsible for distributing energy throughout the country. There are the District Network Operator and your local Gas distributor. If there is ever a problem, with your energy supply, it is best to contact us or your supplier first. However, in this section, we will provide you with the information you need in order to get in touch with them if you need it.
How can I contact my energy distributors in Sunderland?
If you are looking for more information on how to get in contact with your Distribition Network Provider (DNP), our table provides you with all the information that you need.
Company Name | Company Number |
---|---|
Tyne and Wear $distribution_network_operator General Number | $dno_general_number |
Tyne and Wear $distribution_network_operator Emergency Number | $dno_emergency |
Tyne and Wear $gas_distributor Number | $gas_distributor_number |
Who distributes electricity in Sunderland?
Here we have laid out all the contact details you'll need should you need to get in touch with your DNO (Distribution Network Operator). Sunderlanders can ring up their local Tyne and Wear DNO in case of an emergency, or simply should they need some up-to-date information about energy in Sunderland.

In Tyne and Wear, Northern Powergrid is in charge of local electricity distribution while Northern Gas Networks distributes gas.
What should I do in case of a power cut?
The first thing to do in a power cut is not to panic. Although they don't happen as often as they used to, the power will likely return to normal within houses. If you are worried about what measures you should take in the event of a power cut, we offer an extensive guide that you can check out on our website: What to do in a Power Cut
However, in this section, we will run you by the basics: * Don’t open the fridge- It is best to keep your food as cold as possible in order to keep it from spoiling. So, do your best to only open the fridge when necessary. * Don't flush the toilet- when the power is off, it is easy for your sewage to get backed up in your house.
Frequently Asked Questions
How much does 1 kWh cost on average with British Gas?
For British Gas, the average cost for 1 kWh is 16.487 p.
Does British Gas supply smart energy meters?
Yes British Gas supplies and installs smart meters. All you need to do is give them a call and set up a time for an appointment.
British Gas tariffs & rates in Sunderland
British gas offers a wide variety of tariffs to their customers: they offer four fixed tariffs, one variable tariff, and one prepay tariff. In addition, they offer dual energy, single electricity, and single gas plans. How to decide which tariff is best for you depends on many factors like your energy usage and location, for example.
At Switch Plan, we understand that choosing the right energy supplier can be confusing. That is why we are here to help. We can help you find a tariff that best suits you needs, all you have to do is give us a call at the number on the top of the screen!
Dual Rate Tariffs for British gas in Sunderland
British Gas offers a specific Economy 7 tariffs to their customers. Their dual rate is £18.85 per kWh during the day and £10.83 during the night. Check out the table below to find more information regarding Economy 7 tariffs and British Gas in Sunderland.
Name of the Plan | Tariff value | Unit Price (direct debit)
price/kWh |
Standing Charge (direct debit)
price/kWh |
Unit Price (cash payment)
price/kWh |
Standing Charge (cash payment)
price/day |
---|---|---|---|---|---|
Standard Variable | Variable | 16.487 p
| 25.23 p
| 17.367 p
| 29.63 p
|
Energy with Boiler Cover | 18 months fixed | 16.487 p
| 24.747 p
| 17.367 p
| 29.147 p
|
Green Future | 24 months fixed | 16.487 p
| 29.404 p
| 17.367 p
| 33.804 p
|
Electric Drivers Energy Plan | 18 months fixed | /
| /
| /
| /
|
Home Energy Secure | 24 months fixed | 16.487 p
| 24.708 p
| 17.367 p
| 29.108 p
|
Safeguard PAYG | Variable | 16.3 p
| 29.56 p
| /
| /
|
Gas Plans for British Gas in Sunderland
In the table below, you will find the Gas Plans that British Gas offers:
Name of the Plan | Tariff value | Unit Price (direct debit)
price/kWh |
Standing Charge (direct debit)
price/kWh |
Unit Price (cash payment)
price/kWh |
Standing Charge (cash payment)
price/day |
---|---|---|---|---|---|
Standard Variable | Variable | 3.428 p
| 23.6 p
| 3.611 p
| 27.937 p
|
Energy with Boiler Cover | 18 months fixed | 3.175 p
| 23.47 p
| 3.349 p
| 27.889 p
|
Green Future | 24 months fixed | 3.175 p
| 28.127 p
| 3.349 p
| 32.546 p
|
Electric Drivers Energy Plan | 18 months fixed | 3.428 p
| 23.6 p
| 3.611 p
| 27.937 p
|
Home Energy Secure | 24 months fixed | 3.175 p
| 23.431 p
| 3.349 p
| 27.85 p
|
Safeguard PAYG | Variable | 3.21 p
| 34.61 p
| /
| /
|
British Gas' Electricity Plans in Sunderland
British Gas offers the following single electricity rates:
Name of the Plan | Tariff value | Unit Price (direct debit)
price/kWh |
Standing Charge (direct debit)
price/kWh |
Unit Price (cash payment)
price/kWh |
Standing Charge (cash payment)
price/day |
---|---|---|---|---|---|
Standard Variable | Variable | 16.487 p
| 25.23 p
| 17.367 p
| 29.63 p
|
Energy with Boiler Cover | 18 months fixed | 16.487 p
| 24.747 p
| 17.367 p
| 29.147 p
|
Green Future | 24 months fixed | 16.487 p
| 29.404 p
| 17.367 p
| 33.804 p
|
Electric Drivers Energy Plan | 18 months fixed | /
| /
| /
| /
|
Home Energy Secure | 24 months fixed | 16.487 p
| 24.708 p
| 17.367 p
| 29.108 p
|
Safeguard PAYG | Variable | 16.3 p
| 29.56 p
| /
| /
|
British Gas’ green energy plans in Sunderland
British Gas offers green energy tariffs through REGOS, or Renewable Guarantees of Origin . What are they? Well REGOs can are bought by energy suppliers from renewable energy producers. So, by buying Renewables, energy suppliers are indirectly funding the renewable energy sector.
So, British Gas' green plan is called Green Future and it offers:
- 6% of the gas you use is matched by British Gas and sent back to the grid (through REGOs).
- 94% of the gas you use with Green Future will be offset.
- 100% of the electricity you use is matched by British Gas and sent back to the grid.
- 5 trees will be grown in the UK per unit of fuel you use on the Green Future tariff.
How to set-up your British Gas contract in Sunderland?
You may have just moved to Sunderland, the 2nd biggest city of your Tyne and Wear or you are simply fed up of overpaying for your energy. Whatever the reason, switching is way easier than it seems. Especially if you trust your devoted Switch Plan friends with your switch. Three steps to this very simple process:
Step 1: Gather some info Some key information our experts will need to better estimate your consumption habits and guide you knowingly to the best options available: * Your postal code * A recent energy bill received within the last 90 days * Your Meter Point Reference Number (MPRN)
Step 2: Call Switch Plan Pick up your phone and call us on switched energy suppliers.
How can I get in touch with British Gas in Sunderland?
It is quite easy to contact British Gas. If you are already a customer of British Gas, you can ring their customer service line at 0333 202 9802. The also have an app where customers can submit meter readings, book a utility service, paying your bills, etc.
However, if your looking how to switch energy suppliers or would like to know about more option when switching, then go on and give our experts a call at Switch Plan at 0330 054 0018
Enquiries that you may have regarding your existing account, such as querying a bill or changing the way you pay your bills.
Open from 8am to 8pm during the week, 8am to 6pm on Saturday, 10am to 4pm on Sunday.
For all queries related to Pay As You Go billing: topping up, changing from pay as you go to direct debit and using emergency credit.
8am to 8pm during the week, 8am to 6pm on Saturday.
If you have a complaint that you would like resolved or acknowledged by British Gas.
8am to 8pm during the week, 8am to 6pm on Saturday
Or send an email to: customercomplaints@britishgas.co.uk
Complaints specifically related to Pay As You Go tariffs.
8am to 8pm during the week, 8am to 6pm on Saturday
Complaints number and address that are separate from the complaints service for gas and electricity customers
24 hours a day, seven days a week
Cover for any breakdowns or repairs needed for your boiler and central heating system, as well as annual servicing and even electrical appliance repairs.
24 hours a day, seven days a week
24 hours a day, seven days a week
8am to 8pm during the week, 8am to 6pm on Saturday
Buying, installing or replacing a British Gas boiler
Monday to Friday from 8am-8pm or Saturday from 8am-6pm
Number to call to help you set up your new home if you want to continue to receive your energy from British Gas
If you're not a British Gas customer but you want to find out more about their energy tariffs
8am to 8pm during the week, 8am to 6pm on Saturdays
To get a quote to potentially switch your business energy to British Gas
If you currently use British Gas Business to supply energy to your company premises and you want to speak to someone about your business energy account
Monday to Friday from 8am-6pm or Saturday from 9am-1pm
How is British Gas’ customer service?
It seems that British gas has mixed reviews when it comes to customer service. At Switch Plan, we recommend looking at Citizens Advice for any supplier reviews. Another handy tool is Trustpilot and according to them, here is what British Gas’s customers say about them: Out of 47,609 reviews left by customers: * 22,435 (47%) were rated “Excellent” * 7,387 (16%) were rated “Great” * 3,775 (8%) were rated “Average” * 2,666 (6%) were rated “Poor” * 11,346 (24%) were rated “Bad”.
Also, British Gas has a loyal customer base: According to an independent survey, 14 percent of their customers have been with British Gas for over 20 years. Fortunately there is loads of information about British Gas. For more information about what British Gas’ customers think about them, check out our article that provides you with all the information that you might need: British Gas Reviews.
Power consumption in Sunderland
Who is the main supplier of energy to the inhabitants Sunderland?
The largest energy supplier in Sunderland, North East, and Tyne and Wear is British Gas. This is driven by customer loyalty of to British Gas in the counties’ most populous cities such as Tyneside, Sunderland and Gateshead.
Choosing your energy supplier is your decision , however our experts at Switch Plan are always here to help you find out any information you might need. If you are having any doubts, go on and give our experts a call at the number on the top of this screen.
What's the typical energy usage in Tyne and Wear?
Knowing average consumption is important when comparing and deciding on tariffs. So, you might be asking: How do I find out that information? We have it right here!
The Sunderlander household consumes 2,910.17 kWh a year and the median would be at 2,601.63.
What’s the average price per kWh in Sunderland and how does it compare?
British Gas customers in Sunderland pay an average price of 25.23 p per kWh (plus a daily Standing Charge of 25.23 p). This price reflects the standard variable tariff. We will let you compare this to the local average of consumption per kWh which is 10.6 p per kWh. An average price that is actually 0.38% less than the national average.
How are the houses built in Sunderland?
You might be wondering how the houses are built in Sunderland. Well, the 2.29 inhabitants of Sunderland usually have the following:
- Central Heating: 473 people do not have central heating in their homes. The ratio for this would be ratio_no_central_heating per household.
- Electric Central Heating: Out of the people that live in Sunderland, $City. electric_central_heating of them have electric central heating in their homes. The ratio for this would be 4.54% per household.
- Gas Central heating: Out of the 83,402 households that are located in Sunderland, 78954 of them have gas central heating. The ratio for this would be ratio_gas_central_heating per household.
- Oil Central Heating: Out of the people living in Sunderland, 186 have oil central heating systems. The ratio for this would be 0.22%.