Switching to Octopus Energy in Merseyside
Last update: July 2021
Octopus Energy in Merseyside
With a wide range of suppliers to choose from in Merseyside, it's important to read up a bit on who they all are and what they provide. Octopus is up and coming and lot's of customers are switching away from the likes of British Gas and Scottish Power in favour of what these market newcomers have to offer.
Whether you have just moved to Merseyside, or even if you have lived there for some time now and never switched suppliers, you might not know the energy make-up of the area. Who is the main supplier in Merseyside? What is the average consumption and price of energy? That, and more, is what you will find out on this page. But first, let's dive into Merseyside a bit more generally. How much do you know about the area? Here are some fun facts:
- Merseyside is the country's 7th most populated county in the UK.
- A decent chunk of that population living in the cities of Liverpool, Birkenhead, St Helens and Southport.
- There are 1,357,244 inhabitants living in Merseyside across 983,798.
- Electricity North West is responsible for distributing energy to the 983,798 households of your county.
- Cadent Gas distributes gas to the homes of Merseyside.
But, while facts and figures are important, it's also good to remember that your energy supply is personal to you. Every household has its own requirements which depend on: * The size of your house. * The number of inhabitants. * How much energy you all use.
If you want to switch to an Octopus Energy tariff, ring them up on 0330 808 1080 to speak to one of their advisers. If you want to shop around for an alternative energy plan, ring us up to chat to one of our experts.
Switching to Octopus Energy in Merseyside?
Octopus Energy in Merseyside
How much do you know about Octopus Energy? Although they have become somewhat of a household name over the past few years, they are still relatively small. Founded in 2015, they have grown exponentially after some successful acquisitions, including M&S Energy in 2018 and Coop Energy in 2019. Gaining around 30,000 customers each month, they have developed a customer base of around one million households across the UK. Their unique and renewable energy plans and affordable prices have attracted customers and hailed very positive reviews in the process.
We are here to debunk the myth that switching energy suppliers is difficult, time-consuming, or expensive. It's literally the opposite! Calling Switch Plan is free and the whole process only takes a few minutes. If you are moving into a new home in Merseyside and want to switch to a new energy contract, then the process is slightly different to if you are staying in the same property, but not much. There are just a few extra steps for you to take.
The most important thing to do at this time is to take meter readings. Make sure that you do this in both properties. When you leave your previous residence, take a last meter reading, and when you enter your new property, take a first meter reading. Jot these both down and you will be able to provide proof to your energy supplier of your consumption if you find yourself being overcharged.
Let you energy supplier know that you are moving at least 48 hours prior to your move to they can make necessary arrangements for you. If you don't know who your energy supplier is, visit Ofgem website, or check out a recent energy bill. Whether you are moving into a rented property, or you are a new homeowner, this process is more or less the same.
You should start researching your new energy supplier before moving house, but remember that you can't switch suppliers before your official move in day. This means that you will be automatically put onto a default tariff for the first month in your new home. Default tariffs tend to be quite expensive, so you wan't to be able to switch as soon as possible in Merseyside.
Octopus Energy have a lot of information for their customers on their website. However, for free, unbias information about switching suppliers, our experts are here to help. Don't hesitate to give us a ring on 0300 054 0018 and we can talk you through the best plan for your economic and environmental requirements as a household.
How can I contact my network distributor in Merseyside?
If you need some up-to-date information, or are experiencing a powercut in Merseyside, then you should get in touch directly with your District Network Provider.
Company name | Company number |
---|---|
Merseyside Electricity North West General Number | 0800 195 4141 |
Merseyside Electricity North West Emergency Number | 105 |
Merseyside Cadent Gas Number | 0345 835 1111 |
How much on average does a kWh cost among the 1,357,244 residents of Merseyside?
2018 government data tells us that a kWh in Merseyside is around Birkonians more than the UK national average, at 11.05. The amount you are charged for your energy depends on which supplier, and which plan, you sign up to. Our experts can give you free advice about what is best for you in a quick, 10 minute phone call.
Octopus Energy plans and tariffs in Merseyside
What are Octopus Energy Single Electricity plans?
Name of the Plan | Tariff value | Unit Price
price/kWh |
Standing Charge
price/day |
---|---|---|---|
Exclusive Octopus 12M | 12 months fixed | 14.97 p | 21.67 p |
Super Green Octopus 12M | 12 months fixed | 15.03 p | 21.67 p |
Helpful Octopus 24M | 24 months fixed | 15.03 p | 24.49 p |
Flexible Octopus | Variable tariff | 15.52 p | 19.38 p |
Octopus Tracker/strong> | Variable tariff | 11.81 p | 18.52 p |
Gas plans
Name of the Plan | Tariff value | Unit Price
price/kWh |
Standing Charge
price/day |
---|---|---|---|
Super Green Octopus 12M | 12 months fixed | 2.96 p |
17.85 p |
Exclusive Octopus 12M | 12 months fixed | 2.28 p |
17.85 p |
Helpful Octopus 24M | 24 months fixed | 2.56 p |
25.04 p |
Flexible Octopus | Variable tariff | 3.2 p |
16.8 p |
Octopus Tracker | Variable tariff | 1.84 p |
15.09 p |
Double electricity plans
Name of the Plan | Tariff value | Day Time Unit Price
price/kWh |
Night Time Unit Price
price/kWh |
Standing Charge
price/day |
---|---|---|---|---|
Exclusive Octopus 12M | 12 months fixed | 17.69 p |
9.1 p |
21.67 p |
Super Green Octopus 12M | 12 months fixed | 16.81 p |
9.18 p |
21.67 p |
Helpful Octopus 24M | 24 months fixed | 16.81 p |
9.18 p |
24.57 p |
Flexible Octopus | Variable tariff | 17.48 p |
9.3 p |
20.43 p |
Helpful Octopus 24M | 24 months fixed | 16.81 p |
9.18 p |
24.57 p |
Octopus Energy: Contact Details 2020
How can I get in touch with Octopus Energy in North West England?
If you are looking to switch to Octopus Energy, you can do so by ringing up their advisers on the number specified below. Moreover, if you have a speciifc complaint, request or query that only your supplier can answer, then you really should get in touch with them directly.If you are looking to switch to an alternative energy plan, then don't forget that our experts are on call Monday to Friday, between 9am and 7pm. Our aim is to find you the best deal on the energy market, based on your specific requirements. get in touch with our Switch Plan experts at 0330 054 0018 if you want free, impartial advice about all your options.
Type of Enquiry | Number to contact |
---|---|
General Enquiries for Domestic Customers Email for general queries about your Octopus Energy home plan |
hello@octopus.energy Open 9am to 5pm, Monday to Friday |
General Enquiries for Business Customers Number for queries about your Octopus Energy energy plan |
business@octopus.energy Open 9am to 5pm, Monday to Friday |
Domestic customers: general enquiries Call this number for general enquiries about your energy plan |
0808 164 1088 Monday to Friday: 9am-5pm |
Business customers: general enquiries 24 hour number for boiler emergencies |
020 3389 56138 Monday to Friday: 9am-5pm |
Complaints number Number to complain about your Octopus Energy plan |
0333 344 22688 Monday to Friday: 9am-5pm |
Octopus Electric Vehicles Phone number to speak to customer services as a small business |
020 870 38928 Monday to Friday 9am-5pm |
Who are my gas & electricity distribution network operators in Merseyside?
How to get in touch with Merseyside's energy distributors?
Inhabitants of Merseyside can call their local Merseyside electricity DNO (Distribution Network Operator) or gas distributor in case of emergency or to get up-to-date information.
Company name | Company number | Number opening hours |
---|---|---|
Merseyside Distribution Network Operator General Number | 0800 195 4141 |
Monday to Friday 9am to 5pm |
Merseyside Distribution Network Operator Emergency Number | 105 |
24/7 |
Merseyside Gas Distributor Number | 0345 835 1111 |
Monday to Friday 9am to 5pm |
Merseyside Gas Distributor Emergency Number | 0800 111 999 |
24/7 |
You can also visit their website for more info:
Electricity North West | Cadent Gas |
Electricity North West website | Cadent Gas website |
Who manages electricity distribution for the 983,798 households in Merseyside?
In Merseyside your distribution network operator (DNO) is Electricity North West. You might never need to get in touch with them, as most queries can be resolved directly by your energy supplier. But if you find that you need to contact your DNO, all the contact details can be located on this page.Your DNO is the company that owns and operates the power lines and infrastructure that connects your home to the National Grid. Your DNO can assist you with technical queries such as moving your meter, setting up electricity in your property, or solving a power cut.

Who is the main gas distributor in Merseyside?
Before your supplier can provide you with gas to heat up your home, they need to get that very gas from somewhere! But where do they get it from? Honestly, you don't need to know the exact details, but put simply, gas is distributed around the UK by gas distribution networks. There are 8 of these, all operating in different regions, and they are overseen by 4 gas distribution companies. Transporting gas requires careful attention, as a gas leak is no fun for anybody. Whoever your gas supplier may be in Merseyside will receive their gas supply from Cadent Gas, who operates all around the county.
So no, gas doesn't appear out of thin air, but instead is transported through a fairly complex system of pipes underground which are very carefully managed. Don't worry about having to get in touch with them, since your supplier can typically answer all the questions you have about your energy supply, but all of their contact information can be found below should you find yourself in a gas emergency.

How can I sort out my Octopus Energy contract in the 7th biggest county in the UK?
If, after reading this, you decide that Octopus Energy are the best supplier for you, then we recommend giving them a ring so their experts can carry out the switch for you. Alternatively, if you want to keep shopping around for a better supplier and a different plan, then our experts are here to help. You can ring us at any time between 9am and 7pm, Monday to Friday.
Why switch energy suppliers when you move to Merseyside? Because you can save money. And a lot of it. In fact, Brits have reported savings of up to ยฃ400 a year, just by switching energy suppliers.