Switching to British Gas in Surrey

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Last update: March 2021

Just moved to Surrey? We've provided all the necessary information here to make the switch over to British Gas in your new area. You'll need to start providing energy to your new home pretty quickly, so we've tried to make it really easy for you. You might have just moved here, or even been living in the area for a while now. Either way, you're probably on this page because you want to switch to a British Gas energy plan in Surrey.

Did you know that Surrey is the 43rd most populated county in the UK? Energy is distributed by UK Power Networks to the 149,077 households that make up the whole county. British Gas have a wide range of energy tariffs available to their customers, both new and old, so you'll be sure to find something for your particular energy requirements.

So, if you want to become one of their many customers across the UK (13 million, to be exact), then you can ring up their line for new customers on 0333 202 9505 and they can advise you on the best of their plans for you. Or, if you decide the largest energy supplier in the UK isn't for you and you want to chat through alternative options, then give us a ring on 0300 054 0018 and you can chat to one of our experts who'll guide you. We'll make sure your new home in Surrey gets fuelled up quickly and smoothly.

Switching to British Gas

to find out who your new supplier is.

British Gas have lot's of information online about switching over to one of their plans. However, if you want free, quick, and unbias information about making this switch, don't hesitate to give us a ring on 0330 054 0018 and we can talk you through the best plan for you.

How much on average does a kWh cost among the 370,703 residents of Surrey?

On average, a kWh in Surrey costs around £10.05. Based on government data we are able to estimate that in Surrey the average household consumes 4,363.07 kWh a year. The median consumption of that same household would be 3,849.63 kWh.

Moving house can be a daunting process, but at Switch Plan we want to make it as easy as possible. In Surrey, EDF is the most popular energy provider. However, this might not mean that they have the best plans for you and your energy needs. Remember, you can give us a ring on 0330 054 0018 to talk through your energy options.

British Gas: Contact Details 2020

Type of Enquiry	Number to contact
General Enquiries Do you have a general question, query or concern about your British Gas bill, energy plan, smart meter, or anything else? Give this number a ring!	0333 202 9802 Open from 8am to 8pm during the week, 8am to 6pm on Saturday, 10am to 4pm on Sunday.
Top up plans Top up plans come with their own specific queries. Luckily, British Gas have a separate number for these.	0330 100 0303 8am to 8pm during the week, 8am to 6pm on Saturday.
Complaints Complaints can be awkward, but they are important to raise. Here is the British Gas complaints line.	0333 202 9532 8am to 8pm during the week, 8am to 6pm on Saturday Or send an email to: customercomplaints@britishgas.co.uk
Complaints Pay As You Go You might have a complaint about your PAYG plan. PAYG tariffs are pretty different from regular plans, so you can ring this number to chat to an expert who will advise you on your issue.	0333 202 9433 8am to 8pm during the week, 8am to 6pm on Saturday
British Gas Home Services complaints Now, if you have a complaint about something totally different regarding Home Services, this is the number for you!	0333 200 8899 24 hours a day, seven days a week
British Gas HomeCare Do you need some advice about British Gas HomeCare? Need to take out cover for a breakdown or a repair? Give this number a ring.	020 3936 0059 24 hours a day, seven days a week
Urgent breakdown	0333 200 8899 24 hours a day, seven days a week
Less urgent one-off repairs	0333 202 9799 8am to 8pm during the week, 8am to 6pm on Saturday
British Gas boilers The number for all things British Gas boilers.	0333 202 9450 Monday to Friday from 8am-8pm or Saturday from 8am-6pm
New home set up Moving house? Exciting! Want to stick with or move to British Gas? Cool! This is the number to ring.	0333 202 9802
New customer Not a British Gas customer yet but want to know more about their plans and how to switch? This is the number for you.	0333 202 9505 8am to 8pm during the week, 8am to 6pm on Saturdays
Business energy - New customer Call this number to get a quote on switching your business energy plan over to British Gas	0333 414 5739
Business energy - General enquiries Call this number if you have any queries about British Gas business energy	0333 331 0576 Monday to Friday from 8am-6pm or Saturday from 9am-1pm

Who are my gas & electricity distribution network operators in Surrey?

Get in touch directly with your District Network Provider if you are facing a powercut and/or need some information about local energy in Surrey.

Company name	Company number
Surrey UK Power Networks Emergency Number	0800 31 63 105
Surrey UK Power Networks General Number	0800 029 4285
Surrey SGN Number	0800 912 1700

You can also visit their website for more info:

UK Power Networks	SGN
UK Power Networks website	SGN website

Who is my local gas distributor in Surrey?

In Surrey, the gas distribution company is SGN. This might not mean much to you, since we don't usually need to get in touch with gas distribution companies, but instead liaise through our energy suppliers. But at the end of the day, gas travels through a complex networks of pipes underground before it arrives in your home, so this could prove useful information. If you wanted to get in touch with them for whatever reason, you can ring them on 0800 912 1700.

British Gas plans and tariffs in Surrey

Gas plans

Name of the Plan	Tariff value	Unit Price (direct debit) price/kWh	Standing Charge (direct debit) price/kWh	Unit Price (cash payment) price/kWh	Standing Charge (cash payment) price/day
Home Energy Secure	24 months fixed	3.343 p	23.431 p	3.526 p	27.85 p
Energy with Boiler Cover	18 months fixed	3.343 p	23.47 p	3.526 p	27.889 p
Green Future	24 months fixed	3.343 p	28.127 p	3.526 p	32.546 p
Electric Drivers Energy Plan	18 months fixed	3.593 p	23.6 p	3.785 p	27.937 p
Standard Variable	Variable	3.593 p	23.6 p	3.785 p	27.937 p
Safeguard PAYG	Variable	3.377 p	34.61 p	/	/

Two rates energy plans

Name of the Plan	Tariff value	Day Time Unit Price (direct debit) price/kWh	Night Time Unit Price (direct debit) price/kWh	Standing Charge (direct debit) price/kWh	Day Time Unit Price (cash payment) price/kWh	Night Time Unit Price (cash payment) price/kWh	Standing Charge (cash payment) price/day
Home Energy Secure	24 months fixed	21.224 p	8.632 p	20.804 p	22.361 p	9.094 p	27.108 p
Energy with Boiler Cover	18 months fixed	21.224 p	8.632 p	20.843 p	22.361 p	9.094 p	27.147 p
Green Future	24 months fixed	21.224 p	8.632 p	25.5 p	22.361 p	9.094 p	31.804 p
Electric Drivers Energy Plan	18 months fixed	19.048 p	4.476 p	23.81 p	20.175 p	4.938 p	27.147 p
Standard Variable	Variable	21.451 p	8.723 p	23.413 p	22.588 p	9.185 p	27.63 p
Safeguard PAYG	Variable	21.36 p	8.48 p	27.76 p	/	/	/

Single Electricity plans

Name of the Plan	Tariff value	Unit Price (direct debit) price/kWh	Standing Charge (direct debit) price/kWh	Unit Price (cash payment) price/kWh	Standing Charge (cash payment) price/day
Home Energy Secure	24 months fixed	17.425 p	22.812 p	18.356 p	27.108 p
Energy with Boiler Cover	18 months fixed	17.425 p	22.851 p	18.356 p	27.147 p
Green Future	24 months fixed	17.425 p	27.508 p	18.356 p	31.804 p
Electric Drivers Energy Plan	18 months fixed	/	/	/	/
Standard Variable	Variable	17.425 p	23.334 p	18.356 p	27.63 p
Safeguard PAYG	Variable	17.24 p	27.68 p	/	/

Discover British Gas in the biggest cities of Surrey county:

And in the smaller cities that make up the county:

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