British Gas in Stevenage in 2021
Everything about British Gas and what they offer customers of Stevenage
Last Update: September 2021
British Gas is the oldest supplier in the UK and supplies energy to a whopping 13 million people. They have survived nearly 200 years and have operated under different names such as Gas Light and Coke Company or the British Gas Corporation. So, are you thinking about switching to British Gas in Stevenage or Hertfordshire?
Well, if so, you have come to the right place. In this article, we will cover all that you need to know; British Gas’ tariffs, customer reviews, and more. Let 's begin.
How to set-up your British Gas contract in Stevenage?
To begin your switch to British Gas, there are a few things that you need to check off the list beforehand. As the rest of the 37,270 households in Stevenage your energy is measured though a meter. And, as you might have guessed, you can check how much energy you are using by reading your energy meter. Apart from reading your meter, we have created a handy list for you so that when it is time to switch suppliers (which should be often) you will have everything that you need: * Your zip code * Your current energy supplier * Your current tariff * The average cost of your monthly energy usage * Your Meter Point Reference Number (MPRN) * A Energy bill received in the past 3 months.
Once you've gathered this information, you are ready to switch. At Switch Plan can’t help you switch to British Gas, but we offer an array of suppliers to choose from; including British Gas. So, let us help you switch energy suppliers. Alll you need to do is give us a call at 0330 054 0018
For more information on how to switch energy suppliers, check out our guide here: switch energy suppliers.
What do British Gas’ customers say about them?
Reviews are everything when it comes to learning about British Gas. As a matter of fact, British gas seems to receive mixed reviews when it comes to customer service. However, they do have quite a loyal customer base : 14 percent of their customers have been with the supplier for over 20 years. So, what do their customers think about British Gas? Well, according to 47,609 reviews from Trustpilot, this is what people think about British Gas: * 22,435 (47%) were rated “Excellent” * 7,387 (16%) were rated “Great” * 3,775 (8%) were rated “Average” * 2,666 (6%) were rated “Poor" * 11,346 (24%) were rated “Bad".
If you would like to know additional information about British Gas, we have an article on British Gas reviews so that you get all the information that you need.
What are British Gas's contact numbers in Stevenage?
Contacting British Gas is fairly easy. For existing customers of British Gas, the number you should ring is 0333 202 9802. They also provide their customers with an app where you can complete numerous process, such as submitting meter readings, booking a utility service, paying your bills, etc.
However, if you are looking for more information about tariffs, energy suppliers, or who to switch to, you can contact us! Our experts are ready to help. All you need to do is give us a call at 0330 054 0018
Enquiries that you may have regarding your existing account, such as querying a bill or changing the way you pay your bills.
Open from 8am to 8pm during the week, 8am to 6pm on Saturday, 10am to 4pm on Sunday.
For all queries related to Pay As You Go billing: topping up, changing from pay as you go to direct debit and using emergency credit.
8am to 8pm during the week, 8am to 6pm on Saturday.
If you have a complaint that you would like resolved or acknowledged by British Gas.
8am to 8pm during the week, 8am to 6pm on Saturday
Or send an email to: customercomplaints@britishgas.co.uk
Complaints specifically related to Pay As You Go tariffs.
8am to 8pm during the week, 8am to 6pm on Saturday
Complaints number and address that are separate from the complaints service for gas and electricity customers
24 hours a day, seven days a week
Cover for any breakdowns or repairs needed for your boiler and central heating system, as well as annual servicing and even electrical appliance repairs.
24 hours a day, seven days a week
24 hours a day, seven days a week
8am to 8pm during the week, 8am to 6pm on Saturday
Buying, installing or replacing a British Gas boiler
Monday to Friday from 8am-8pm or Saturday from 8am-6pm
Number to call to help you set up your new home if you want to continue to receive your energy from British Gas
If you're not a British Gas customer but you want to find out more about their energy tariffs
8am to 8pm during the week, 8am to 6pm on Saturdays
To get a quote to potentially switch your business energy to British Gas
If you currently use British Gas Business to supply energy to your company premises and you want to speak to someone about your business energy account
Monday to Friday from 8am-6pm or Saturday from 9am-1pm
Frequently Asked Questions
Does British Gas propose smart energy meters?
British Gas installs and operates smart meters of 2nd generation. All you need to do is ring them to set up an installation appointment.
How much does 1 kWh cost on average with British Gas?
On average 1 kWh for British Gas rings out to be 16.953 p.
British Gas tariffs & rates in Stevenage
British gas offers a wide variety of tariffs to their customers: they offer four fixed tariffs, one variable tariff, and one prepay tariff. In addition, they offer dual energy, single electricity, and single gas plans. How to decide which tariff is best for you depends on many factors like your energy usage and location, for example.
At Switch Plan, we understand that choosing the right energy supplier can be confusing. That is why we are here to help. We can help you find a tariff that best suits you needs, all you have to do is give us a call at the number on the top of the screen!
Green energy by British Gas
British Gas offers green energy tariffs through REGOS, or Renewable Guarantees of Origin . What are they? Well REGOs can are bought by energy suppliers from renewable energy producers. So, by buying Renewables, energy suppliers are indirectly funding the renewable energy sector.
So, British Gas' green plan is called Green Future and it offers:
- 6% of the gas you use is matched by British Gas and sent back to the grid (through REGOs).
- 94% of the gas you use with Green Future will be offset.
- 100% of the electricity you use is matched by British Gas and sent back to the grid.
- 5 trees will be grown in the UK per unit of fuel you use on the Green Future tariff.
What gas tariffs does British gas offer in Stevenage?
In the table below, you will find the Gas Plans that British Gas offers:
Name of the Plan | Tariff value | Unit Price (direct debit)
price/kWh |
Standing Charge (direct debit)
price/kWh |
Unit Price (cash payment)
price/kWh |
Standing Charge (cash payment)
price/day |
---|---|---|---|---|---|
Standard Variable | Variable | 3.448 p
| 23.6 p
| 3.632 p
| 27.937 p
|
Energy with Boiler Cover | 18 months fixed | 3.19 p
| 22.686 p
| 3.365 p
| 27.023 p
|
Green Future | 24 months fixed | 3.19 p
| 27.343 p
| 3.365 p
| 31.68 p
|
Electric Drivers Energy Plan | 18 months fixed | 3.448 p
| 23.6 p
| 3.632 p
| 27.937 p
|
Home Energy Secure | 24 months fixed | 3.19 p
| 22.647 p
| 3.365 p
| 26.984 p
|
Safeguard PAYG | Variable | 3.225 p
| 34.61 p
| /
| /
|
Does British Gas offer Economy 7 tariffs in Stevenage?
British Gas offers a specific Economy 7 tariffs to their customers. Their dual rate is £18.85 per kWh during the day and £10.83 during the night. Check out the table below to find more information regarding Economy 7 tariffs and British Gas in Stevenage.
Name of the Plan | Tariff value | Unit Price (direct debit)
price/kWh |
Standing Charge (direct debit)
price/kWh |
Unit Price (cash payment)
price/kWh |
Standing Charge (cash payment)
price/day |
---|---|---|---|---|---|
Standard Variable | Variable | 16.953 p
| 22.646 p
| 17.858 p
| 26.868 p
|
Energy with Boiler Cover | 18 months fixed | 16.953 p
| 22.163 p
| 17.858 p
| 26.385 p
|
Green Future | 24 months fixed | 16.953 p
| 26.82 p
| 17.858 p
| 31.042 p
|
Electric Drivers Energy Plan | 18 months fixed | /
| /
| /
| /
|
Home Energy Secure | 24 months fixed | 16.953 p
| 22.124 p
| 17.858 p
| 26.346 p
|
Safeguard PAYG | Variable | 16.77 p
| 27.68 p
| /
| /
|
British Gas Electricity Plans in Stevenage
British Gas offers the following single electricity rates:
Name of the Plan | Tariff value | Unit Price (direct debit)
price/kWh |
Standing Charge (direct debit)
price/kWh |
Unit Price (cash payment)
price/kWh |
Standing Charge (cash payment)
price/day |
---|---|---|---|---|---|
Standard Variable | Variable | 16.953 p
| 22.646 p
| 17.858 p
| 26.868 p
|
Energy with Boiler Cover | 18 months fixed | 16.953 p
| 22.163 p
| 17.858 p
| 26.385 p
|
Green Future | 24 months fixed | 16.953 p
| 26.82 p
| 17.858 p
| 31.042 p
|
Electric Drivers Energy Plan | 18 months fixed | /
| /
| /
| /
|
Home Energy Secure | 24 months fixed | 16.953 p
| 22.124 p
| 17.858 p
| 26.346 p
|
Safeguard PAYG | Variable | 16.77 p
| 27.68 p
| /
| /
|
Power consumption in Stevenage
Typology of Stevenage housing (type of housing + heating)
In this section, we will discuss how the houses are built in Stevenage. As such, the 0 inhabitants of Stevenage usually have the following:
- Central Heating: 18121 people do not have central heating in their homes. The ratio for this would be ratio_no_central_heating per household.
- Electric Central Heating: Out of the people that live in Stevenage, $City. electric_central_heating of them have electric central heating in their homes. The ratio for this would be 1.59% per household.
- Gas Central heating: Out of the 37,270 households that are located in Stevenage, 16527 of them have gas central heating. The ratio for this would be ratio_gas_central_heating per household.
- Oil Central Heating: Out of the people living in Stevenage, 2028 have oil central heating systems. The ratio for this would be 5.44%.
What’s the average consumption in Hertfordshire?
The typical Stevenage inhabitant household uses 3,629.84 kWH annually and the median would be at 3,234.84. This information is vital to know when choosing a tariff and , not to mention, an energy supplier so that you can compare your usage to the average household in $city.name. Depending on which tariff you choose, British Gas could or could not be the energy supplier that works most in your favour.
Who is the typical supplier of energy to the households of Stevenage?"
The largest energy supplier in Stevenage, East of England, and Hertfordshire is British Gas. This is driven by customer loyalty of to British Gas in the counties’ most populous cities such as Watford, Hemel Hempstead and Stevenage.
Choosing your energy supplier is your decision , however our experts at Switch Plan are always here to help you find out any information you might need. If you are having any doubts, go on and give our experts a call at the number on the top of this screen.
What's the typical price per kWh in Stevenage?
In Hertfordshire, the mean price for a kwh of electricity is 9.93 p, according to the most recent data. Which means a Stevenage inhabitant pays roughly -6.67% less compared to the UK national average. As a reminder British Gas standard tariff for Stevenage is 16.953 p per kWh with a daily standing charge of 22.646.
Stevenage's local gas & electricity distribution
In the UK, there are two organisations that are responsible for supplying energy to your home. Energy in the UK is distributed by the District Network Operator and the Gas Distributors. In this section, we will explain how to contact them.
What to do in case of a power cut in Stevenage?
Experiencing a power cut? No worries! Power outages don’t happen as often as they used too, and it can be due to a number of factors. So, for that reason, the first thing we advise our customers to do during a power cut is to not panic. Instead, play an old fashioned game of cards. On a serious note, however, there are some things that you should definitely not do during a power outage. These are:
- Don’t open the fridge- it is best to keep your food as cold as possible!!
- Don’t flush the toilet- Your sewage system uses electricity and flushing could lead to a pipe burst.
For more information Check out our guide on What to do in a Power Cut.
How do I ring Stevenage's energy distributors?
If you are looking for more information on how to get in contact with your Distribition Network Provider (DNP), our table provides you with all the information that you need.
Company Name | Company Number |
---|---|
Hertfordshire $distribution_network_operator General Number | $dno_general_number |
Hertfordshire $distribution_network_operator Emergency Number | $dno_emergency |
Hertfordshire $gas_distributor Number | $gas_distributor_number |
Who distributes electricity to Stevenage inhabitants?
Wondering who distributes your electricity for Stevenage? To find out, you should call your local District Network Operator (DNO) to find out. However, we have that information for you right now, so there is no need to go searching the internet to find your local DNO’s number. In Stevenage your DNO is UK Power Networks.

For additional information about your DNO, Check out our guide here: District Network Operator (DNO).
British Gas tariffs vs the rest of the Stevenage market
British Gas is part of the Big 6 suppliers. These juggernauts are famour for their size and historical domination of the British energy market but not for their low prices. Nevertheless, there are some great opportunities to make on some British Gas tariff if you hit at the right place at the right time.
Let's see how these compare to the rest of the market.
How can I contact British Gas in Stevenage?
In January 2019 default tariff energy prices in the UK were capped for the first time by the energy regulator, Ofgem. The energy price cap limits the amount energy companies can charge customers who are on default tariffs, including standard variable tariffs, and customers who use prepayment meters. Indeed, there isn't just one cap. There are actually many caps covering the many different situation of British energy consumers. * The first bias is location. Indeed to mirror the discrepancies of energy production and energy distribution costs across the country, Ofgem defines a different price cap for each region of the country. The table bellow will therefore give you the Price Cap for East of England. * The second biais is the kind of tariff you are on. Indeed there is are 3 prices caps for single-rate tariffs and 3 for double rate (or E7 tariffs. You will discover all of them bellow.
Here are the latest values of the Price Cap for East of England. These have been recently announced and are effective from October 1st 2021 to March 31st 2022.
Fuel Type | Standard Credit Price Cap | Prepayment Price Cap | Other Payment Methods Price Cap |
---|---|---|---|
Electricity | £ 700.1722581 | £ 659.3009677 | £ 654.5393548 | Gas | £ 595.28 | £ 578.87 | £ 554.34 |
E7 Electricity | £ 912.66 | £ 860.25 | £ 855.86 |