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Switching to British Gas in Kensington and Chelsea, London

papernest disclaims that they are not currently in partnership with British Gas

The British Gas energy supply for Londoners

Last update: March 2021

Kensington and Chelsea holds 111805 inhabitants, for a total of 55417 households. Beyond that it is part of one of the largest London in the UK, a historical stronghold for British Gas. On this page you will find a guide to switch from whatever supplier to British Gas in your lovely home of Kensington and Chelsea.

British Gas have a wide range of energy tariffs available to their customers, both new and old, so you'll be sure to find something for your particular energy requirements. So, if you want to become one of their many customers across the UK (13 million, to be exact), then you can ring up their line for new customers on 0333 202 9505 and they can advise you on the best of their plans for you.

However, if you decide the largest energy supplier in the UK isn't for you and you want to chat through alternative options, then give us a ring on 0330 054 0018 and you can chat to one of our experts who'll guide you. We'll make sure your new home in Kensington and Chelsea gets fuelled up quickly and smoothly.

How to switch to a British Gas contract in Kensington and Chelsea, London?

After moving to Kensington and Chelsea, there are some steps you must follow to start powering up your new home! Whether you have been a resident of Kensington and Chelsea for a while now, or are a new resident of Kensington and Chelsea, follow these steps to get you set up.

  • When you leave your previous residence, don't forget to take a meter reading, write it on a note and keep it somewhere safe. This is to ensure that you don't get charged for the energy you don't use, and your previous supplier might require this information at some point.
  • Now, you need to do the same in your new house in Kensington and Chelsea! Find the meter in the property, and write down the reading. Again, this is to make sure you are not overcharged for gas and electricity that you didn't use. You might not ever need to provide this information, but it's important to have it to hand just in case you want to query an energy bill.
  • It's likely that you will onboard the contract of the previous residents of the property. You can keep it until you decide to switch energy suppliers. If the previous inhabitants didn't write down the meter reading, don't fear! You can visit the to find out who supplies energy to your new property.
  • Now you are ready to call us and find the cheapest gas and electricity supplier and switch.

We told you it was easy! Now that you have all the information you'll need to provide to our experts, you can ring us up and we can start the switching process. Switching your energy provider is easier than it sounds, so don't be put off! Switch Plan makes it easy. Just give us a ring on 0330 054 0018 and we will carry out a free price comparison service based on current tariffs on the market and your personal energy needs.

Are British Gas' energy plans cheap for residents of Greater London?

The biggest of the 'Big 6', British Gas have a lot of plans to choose from. However, this doesn't mean that they have the cheapest tariffs available. On the level of $region, and indeed on a national level, British Gas do not offer the most affordable tariffs. Many customers on TrustPilot have expressed dissatisfaction with the cost of tariffs, causing them to switch over to a different supplier.

How can I ring British Gas in London?

At Switch Plan, our job is to make sure you're on the right energy bill for your needs. We're always available to chat through your options. However, sometimes customers need to get in touch with a supplier directly, for example if you have an emergency or need some very up-to-date information about their services. If this is the case and you want to skip the middle man, here are all the contact details you might need, for any query you might have.

Type of Enquiry Number to contact
General Enquiries
Enquiries that you may have regarding your existing account, such as querying a bill or changing the way you pay your bills.
0333 202 9802

Open from 8am to 8pm during the week, 8am to 6pm on Saturday, 10am to 4pm on Sunday.
Top up plans
For all queries related to Pay As You Go billing: topping up, changing from pay as you go to direct debit and using emergency credit.
0330 100 0303

8am to 8pm during the week, 8am to 6pm on Saturday.
Complaints
If you have a complaint that you would like resolved or acknowledged by British Gas.
0333 202 9532

8am to 8pm during the week, 8am to 6pm on Saturday

Or send an email to: customercomplaints@britishgas.co.uk
Complaints Pay As You Go
Complaints specifically related to Pay As You Go tariffs.
0333 202 9433

8am to 8pm during the week, 8am to 6pm on Saturday
British Gas Home Services complaints
Complaints number and address that are separate from the complaints service for gas and electricity customers
0333 200 8899

24 hours a day, seven days a week
British Gas HomeCare
Cover for any breakdowns or repairs needed for your boiler and central heating system, as well as annual servicing and even electrical appliance repairs.
020 3936 0059

24 hours a day, seven days a week
Urgent breakdown
0333 200 8899

24 hours a day, seven days a week
Less urgent one-off repairs
0333 202 9799

8am to 8pm during the week, 8am to 6pm on Saturday
British Gas boilers
Buying, installing or replacing a British Gas boiler
0333 202 9450

Monday to Friday from 8am-8pm or Saturday from 8am-6pm
New home set up
Number to call to help you set up your new home if you want to continue to receive your energy from British Gas
0333 202 9802
New customer
If you're not a British Gas customer but you want to find out more about their energy tariffs
0333 202 9505

8am to 8pm during the week, 8am to 6pm on Saturdays
Business energy - New customer
To get a quote to potentially switch your business energy to British Gas
0333 414 5739
Business energy - General enquiries
If you currently use British Gas Business to supply energy to your company premises and you want to speak to someone about your business energy account
0333 331 0576

Monday to Friday from 8am-6pm or Saturday from 9am-1pm

British Gas prices, dual fuel rates & tariffs in Kensington and Chelsea

This section details the latest British Gas rates in your very own Kensington and Chelsea.

Lot's of households still keep their gas and electricity separate, however we don't think that's your best option. Let's break that down. At Switch Plan, we are big fans of dual fuel! British Gas offer a number of dual fuel plans. Not only do you save money and time by only having to liaise with one supplier at a time, you can also save money through dual fuel discounts. Sounds good, right?

What are British Gas's contact numbers in Kensington and Chelsea?

If you need to contact British Gas for any query, it is actually quite easy. If you are an existing customer of British Gas, then you should ring 0333 202 9802 . British Gas also has an app where you can submit meter readings, book a utility service, pay your bills, etc.

However, if you would like to explore your options when it comes to choosing an energy supplier, feel free to give us a call! You can ring us at 0330 054 0018

Type of Enquiry Number to contact General Enquiries
Enquiries that you may have regarding your existing account, such as querying a bill or changing the way you pay your bills.
0333 202 9802

Open from 8am to 8pm during the week, 8am to 6pm on Saturday, 10am to 4pm on Sunday. Top up plans
For all queries related to Pay As You Go billing: topping up, changing from pay as you go to direct debit and using emergency credit.
0330 100 0303

8am to 8pm during the week, 8am to 6pm on Saturday. Complaints
If you have a complaint that you would like resolved or acknowledged by British Gas.
0333 202 9532

8am to 8pm during the week, 8am to 6pm on Saturday

Or send an email to: customercomplaints@britishgas.co.uk Complaints Pay As You Go
Complaints specifically related to Pay As You Go tariffs.
0333 202 9433

8am to 8pm during the week, 8am to 6pm on Saturday British Gas Home Services complaints
Complaints number and address that are separate from the complaints service for gas and electricity customers
0333 200 8899

24 hours a day, seven days a week British Gas HomeCare
Cover for any breakdowns or repairs needed for your boiler and central heating system, as well as annual servicing and even electrical appliance repairs.
020 3936 0059

24 hours a day, seven days a week Urgent breakdown
0333 200 8899

24 hours a day, seven days a week Less urgent one-off repairs
0333 202 9799

8am to 8pm during the week, 8am to 6pm on Saturday British Gas boilers
Buying, installing or replacing a British Gas boiler
0333 202 9450

Monday to Friday from 8am-8pm or Saturday from 8am-6pm New home set up
Number to call to help you set up your new home if you want to continue to receive your energy from British Gas
0333 202 9802
New customer
If you're not a British Gas customer but you want to find out more about their energy tariffs
0333 202 9505

8am to 8pm during the week, 8am to 6pm on Saturdays Business energy - New customer
To get a quote to potentially switch your business energy to British Gas
0333 414 5739
Business energy - General enquiries
If you currently use British Gas Business to supply energy to your company premises and you want to speak to someone about your business energy account
0333 331 0576

Monday to Friday from 8am-6pm or Saturday from 9am-1pm

What do British Gas’ customers say about them?

Reviews are everything when it comes to learning about British Gas. As a matter of fact, British gas seems to receive mixed reviews when it comes to customer service. However, they do have quite a loyal customer base : 14 percent of their customers have been with the supplier for over 20 years. So, what do their customers think about British Gas? Well, according to 47,609 reviews from Trustpilot, this is what people think about British Gas: * 22,435 (47%) were rated “Excellent” * 7,387 (16%) were rated “Great” * 3,775 (8%) were rated “Average” * 2,666 (6%) were rated “Poor" * 11,346 (24%) were rated “Bad".

If you would like to know additional information about British Gas, we have an article on British Gas reviews so that you get all the information that you need.

Gas tariffs

Name of the Plan Tariff value Unit Price (direct debit)

 

price/kWh
Standing Charge (direct debit)

 

price/kWh
Unit Price (cash payment)

 

price/kWh
Standing Charge (cash payment)

 

price/day
Home Energy Secure 24 months fixed
3.358 p
23.431 p
3.541 p
27.85 p
Energy with Boiler Cover 18 months fixed
3.358 p
23.47 p
3.541 p
27.889 p
Green Future 24 months fixed
3.358 p
28.127 p
3.541 p
32.546 p
Electric Drivers Energy Plan 18 months fixed
3.609 p
23.6 p
3.801 p
27.937 p
Standard Variable Variable
3.609 p
23.6 p
3.801 p
27.937 p
Safeguard PAYG Variable
3.392 p
34.610 p
/
/

Who distributes Kensington and Chelsea gas and electricity?

If only gas appeared out of thin air. Unfortunately, it's a bit more complicated than that to distribute gas to the 55417 of Kensington and Chelsea's. It is provided to our homes through the gas distribution networks that make up the gas supply in the UK. There are 8 gas distribution networks, and they are managed by just 4 gas distribution companies. If you ever face a problem with your gas supply, you will probably only need to get in touch with your supplier, but should you need to get in touch with your gas distribution network, their contact number is 0345 835 1111.

Meanwhile UK Power Networks is your local electricity distributor.

Do I ever need to contact my DNOs?

Calling your Distribution Network Operator will be necessary in case of emergency or to seek out up-to-date information about energy in Greater London. Londoners should contact the emergency number here should they experience a power-cut in London - Kensington and Chelsea, or any other urgent matter. Alternatively, their general number is provided should you need up-to-date information.

When is it time to contact you DNO in Greater London?

Calling your Distribution Network Operator will be necessary in case of emergency or to seek out up-to-date information about energy in Greater London. Londoners should contact the emergency number here should they experience a powercut in London - Kensington and Chelsea, or any other urgent matter. Alternatively, their general number is provided should you need up-to-date information.

How much is the typical price/kWh in Kensington and Chelsea?

A kWh on average in Kensington and Chelsea costs a resident of Kensington and Chelsea around £9.93. This is around -6.67% less than the UK national average!

Learn more about our policy control, processing and publication of opinions: click here
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