Switching to British Gas in Greater London

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Last update: January 2021

Just moved to Greater London? On this page we have laid out all the information you need to make the switch over to British Gas in your area. We know you'll need to start fuelling up your new home pretty quickly, that's why we've made it really easy for you. On this page we've outlined all the information you need about switching over to British Gas in Greater London.

Did you know that Greater London is the 1st most heavily populated district in the UK with over 8,110,532 inhabitants? Energy is distributed by UK Power Networks to the 3,239,717 households that make up the whole county notably in the cities of London, New Addington and nan. British Gas is the largest energy supplier in the UK and has been since 1986. They have a pretty big range of tariffs available, from dual fuel to green energy. So, if you want to join the 13 million others in the UK who are currently fuelled by British Gas when you move over to Greater London, you've come to the right place.

At Switch Plan, our aim is to find you the best plan for your property. If you decide you want to make the switch over to a British Gas tariff, you can ring up their number for new customers on 0333 202 9505, or you can chat to one of our experts to find an alternative energy option by ringing us on 0300 054 0018.

Who are my gas & electricity distribution network operators in Greater London?

If you need some up-to-date information, or are experiencing a powercut in Greater London, then you should get in touch directly with your District Network Provider.

Company name	Company number
Greater London UK Power Networks Emergency Number	0800 31 63 105
Greater London UK Power Networks General Number	0800 029 4285
Greater London Cadent Gas Number	0345 835 1111

You can also visit their website for more info:

UK Power Networks	Cadent Gas
UK Power Networks website	Cadent Gas website

Who is my local gas distributor in Greater London?

Gas doesn't just appear out of thin air, but instead it is provided by a complex network of gas distribution. There are 8 Gas Distribution Networks which are managed by 4 different gas distribution companies. Each company manages a different region. Customers do not usually have to get in touch with their gas distribution company, since suppliers are usually the point of contact. However, for your information, the gas distribution company in Greater London is Cadent Gas. If you wanted to get in touch with them for whatever reason, you can ring them on 0345 835 1111.

British Gas: Contact Details 2020

Type of Enquiry	Number to contact
General Enquiries Do you have a query about your plan? A concern about your bill? A question about your smart meter? This is the number to call.	0333 202 9802 Open from 8am to 8pm during the week, 8am to 6pm on Saturday, 10am to 4pm on Sunday.
Top up plans Instead of general queries, this number is more specifically for questions around your PAYG tariff.	0330 100 0303 8am to 8pm during the week, 8am to 6pm on Saturday.
Complaints Do you have a complaint you would like resolved by British Gas? Ring this number and they will sort it for you.	0333 202 9532 8am to 8pm during the week, 8am to 6pm on Saturday Or send an email to: customercomplaints@britishgas.co.uk
Complaints Pay As You Go If you have a specific complaint about your PAYG tariff, then you should give this number a ring, and one of British Gas' representatives will be able to sort it out for you.	0333 202 9433 8am to 8pm during the week, 8am to 6pm on Saturday
British Gas Home Services complaints This is the number to ring should you have a specific complaint about services that do not relate to gas and electricity, but instead home services.	0333 200 8899 24 hours a day, seven days a week
British Gas HomeCare Do you have questions about British Gas Homecare? Do you need cover for a breakdown or a repair? Do you have a question about your central heating system? Call this number!	020 3936 0059 24 hours a day, seven days a week
Urgent breakdown	0333 200 8899 24 hours a day, seven days a week
Less urgent one-off repairs	0333 202 9799 8am to 8pm during the week, 8am to 6pm on Saturday
British Gas boilers Buying, installing or replacing a British Gas boiler	0333 202 9450 Monday to Friday from 8am-8pm or Saturday from 8am-6pm
New home set up Moved house and want to stick with British Gas? Give this numeber a ring.	0333 202 9802
New customer Making the switch over to British Gas is super easy. If you're a new customer and you want to know more about British Gas Tariffs, then call this number and you can be advised about available energy plans.	0333 202 9505 8am to 8pm during the week, 8am to 6pm on Saturdays
Business energy - New customer If you want to switch your company over to a British Gas tariff, then this is the number you should ring for business enquiries.	0333 414 5739
Business energy - General enquiries If you currently use British Gas Business to supply energy to your company premises and you want to speak to someone about your business energy account	0333 331 0576 Monday to Friday from 8am-6pm or Saturday from 9am-1pm

How to make the switch to British Gas?

How much, on average, does a kWh cost in Greater London?

On average, a kWh in Greater London costs around £9.93. Based on government data we are able to estimate that in Greater London the average household consumes 3,511.13 kWh a year. The median consumption of that same household would be 3,122.52 kWh.

Moving house isn't as daunting as it seems. At Switch Plan we want to make it as simple as possible. In Greater London, EDF is the go-to energy supplier. However, this might not mean that they have the optimal tariffs and offers for your household. If you want more information on British Gas offers, you can contact Switch Plan on 0330 054 0018 to talk through your energy options.

Switching energy suppliers may seem like a big deal, but in reality it's . When you're moving house, you just need to make sure that you follow a few simple steps to get started with your new energy plan in Greater London.

Firstly, when you leave your old house, take a note of the meter reading and leave it in an accessible place for the next residents of the property. This is to make a note of how much you used, and to stop you being accidentally overcharged by your provider.
Next, you should do the exact same thing in your new house in Greater London! Locate the energy meter, jot down the reading, and write it down so that you have it to hand should you need it. Sometimes, the supplier of your new property might request a meter reading to know when to start charging you for the energy you use. So it's good to have a note of this so you're not overcharged and pay for energy you haven't used yourself!
Lastly, when you move house, it's highly likely that you take on a 'deemed' contract, which means that you will continue with the contract that the previous residents of the property had agreed to. You might like this plan, and want to stick with it! But chances are you will need to switch over to a different tariff to suit your energy needs better. If you're not sure who supplies your new house with energy, or if the previous inhabitants of the house didn't leave you a note with the energy information, you can simply head over to Ofgem website and find out who your new supplier is.

British Gas have plenty of information on their website about switching over to one of their plans. However, if you want free, impartial information about making this switch, don't hesitate to give us a ring on 0330 054 0018 and we can talk you through the best plan for you.

British Gas plans and tariffs in Greater London

Single Electricity plans

Name of the Plan	Tariff value	Unit Price (direct debit) price/kWh	Standing Charge (direct debit) price/kWh	Unit Price (cash payment) price/kWh	Standing Charge (cash payment) price/day
Home Energy Secure	24 months fixed	16.766 p	22.064 p	17.66 p	26.321 p
Energy with Boiler Cover	18 months fixed	16.766 p	22.103 p	17.66 p	26.36 p
Green Future	24 months fixed	16.766 p	26.76 p	17.66 p	31.017 p
Electric Drivers Energy Plan	18 months fixed	/	/	/	/
Standard Variable	Variable	16.766 p	22.586 p	17.66 p	26.843 p
Safeguard PAYG	Variable	16.58 p	26.93 p	/	/

Two rates energy plans

Name of the Plan	Tariff value	Day Time Unit Price (direct debit) price/kWh	Night Time Unit Price (direct debit) price/kWh	Standing Charge (direct debit) price/kWh	Day Time Unit Price (cash payment) price/kWh	Night Time Unit Price (cash payment) price/kWh	Standing Charge (cash payment) price/day
Home Energy Secure	24 months fixed	19.705 p	9.116 p	20.056 p	20.763 p	9.604 p	26.321 p
Energy with Boiler Cover	18 months fixed	19.705 p	9.116 p	20.095 p	20.763 p	9.604 p	26.36 p
Green Future	24 months fixed	19.705 p	9.116 p	24.752 p	20.763 p	9.604 p	31.017 p
Electric Drivers Energy Plan	18 months fixed	19.048 p	4.476 p	23.81 p	20.097 p	4.964 p	26.36 p
Standard Variable	Variable	19.932 p	9.207 p	22.665 p	20.99 p	9.695 p	26.843 p
Safeguard PAYG	Variable	20.078 p	8.64 p	27.01 p	/	/	/

Gas plans

Name of the Plan	Tariff value	Unit Price (direct debit) price/kWh	Standing Charge (direct debit) price/kWh	Unit Price (cash payment) price/kWh	Standing Charge (cash payment) price/day
Home Energy Secure	24 months fixed	3.358 p	23.431 p	3.541 p	27.85 p
Energy with Boiler Cover	18 months fixed	3.358 p	23.47 p	3.541 p	27.889 p
Green Future	24 months fixed	3.358 p	28.127 p	3.541 p	32.546 p
Electric Drivers Energy Plan	18 months fixed	3.609 p	23.6 p	3.801 p	27.937 p
Standard Variable	Variable	3.609 p	23.6 p	3.801 p	27.937 p
Safeguard PAYG	Variable	3.392 p	34.61 p	/	/

Discover British Gas in the biggest cities of Greater London county:

And in the smaller cities that make up the county:

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