Switching to British Gas in Greater London

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Last update: March 2021

Have you just moved to a new property in the lovely Greater London? Before you get started, here are some things you should know about energy in your new area. We know that your first priority might not be getting your energy up and running, so that's why we want to sort it all out for you.

You probably want to know a bit about the energy supply in your new area. Greater London is the 1st most populated county in the UK. A fair share of this population lives around the cities of London, New Addington and nan. Energy is distributed by UK Power Networks to the 3,239,717 households that make up the whole county. British Gas have a large range of energy plans available for both new and existing customers. Whatever your energy needs, we're sure British Gas would have something for you.

If you decide that British Gas is for you when you make the move over to Greater London and want to join their 13 million other customers, you can ring up their number for new customers on 0333 202 9505. However, on this page we've outlined all the information you need about switching over to British Gas in Greater London. So, if you decide you want an alternative energy plan, ring up one of our experts on 0300 054 0018 and they can guide you. Either way, we'll make sure that you kick start your energy supply in Greater London in no time.

Switching to British Gas

the tool of Meter Point Administration and find out who your new supplier is.

British Gas have plenty of information on their website about switching over to one of their plans. However, if you want free, impartial information about making this switch, don't hesitate to give us a ring on 0330 054 0018 and we can talk you through the best plan for you.

Moving house can be a daunting process, but at Switch Plan we want to make it as easy as possible. In Greater London, EDF is the most popular energy provider. However, this might not mean that they have the best plans for you and your energy needs. Remember, you can give us a ring on 0330 054 0018 to talk through your energy options.

How much do the 8,110,532 residents of Greater London pay per kWh on average?

On average, a kWh in Greater London costs around £9.93. Based on government data we are able to estimate that in Greater London the average household consumes 3,511.13 kWh a year. The median consumption of that same household would be 3,122.52 kWh.

British Gas plans and tariffs in Greater London

Single Electricity plans

Name of the Plan	Tariff value	Unit Price (direct debit) price/kWh	Standing Charge (direct debit) price/kWh	Unit Price (cash payment) price/kWh	Standing Charge (cash payment) price/day
Home Energy Secure	24 months fixed	16.766 p	22.064 p	17.66 p	26.321 p
Energy with Boiler Cover	18 months fixed	16.766 p	22.103 p	17.66 p	26.36 p
Green Future	24 months fixed	16.766 p	26.76 p	17.66 p	31.017 p
Electric Drivers Energy Plan	18 months fixed	/	/	/	/
Standard Variable	Variable	16.766 p	22.586 p	17.66 p	26.843 p
Safeguard PAYG	Variable	16.58 p	26.93 p	/	/

Two rates energy plans

Name of the Plan	Tariff value	Day Time Unit Price (direct debit) price/kWh	Night Time Unit Price (direct debit) price/kWh	Standing Charge (direct debit) price/kWh	Day Time Unit Price (cash payment) price/kWh	Night Time Unit Price (cash payment) price/kWh	Standing Charge (cash payment) price/day
Home Energy Secure	24 months fixed	19.705 p	9.116 p	20.056 p	20.763 p	9.604 p	26.321 p
Energy with Boiler Cover	18 months fixed	19.705 p	9.116 p	20.095 p	20.763 p	9.604 p	26.36 p
Green Future	24 months fixed	19.705 p	9.116 p	24.752 p	20.763 p	9.604 p	31.017 p
Electric Drivers Energy Plan	18 months fixed	19.048 p	4.476 p	23.81 p	20.097 p	4.964 p	26.36 p
Standard Variable	Variable	19.932 p	9.207 p	22.665 p	20.99 p	9.695 p	26.843 p
Safeguard PAYG	Variable	20.078 p	8.64 p	27.01 p	/	/	/

Gas plans

Name of the Plan	Tariff value	Unit Price (direct debit) price/kWh	Standing Charge (direct debit) price/kWh	Unit Price (cash payment) price/kWh	Standing Charge (cash payment) price/day
Home Energy Secure	24 months fixed	3.358 p	23.431 p	3.541 p	27.85 p
Energy with Boiler Cover	18 months fixed	3.358 p	23.47 p	3.541 p	27.889 p
Green Future	24 months fixed	3.358 p	28.127 p	3.541 p	32.546 p
Electric Drivers Energy Plan	18 months fixed	3.609 p	23.6 p	3.801 p	27.937 p
Standard Variable	Variable	3.609 p	23.6 p	3.801 p	27.937 p
Safeguard PAYG	Variable	3.392 p	34.61 p	/	/

Who are my gas & electricity distribution network operators in Greater London?

Who is my local gas distributor in Greater London?

Gas doesn't just appear out of thin air, but instead it is provided by a complex network of gas distribution. There are 8 Gas Distribution Networks which are managed by 4 different gas distribution companies. Each company manages a different region. Customers do not usually have to get in touch with their gas distribution company, since suppliers are usually the point of contact. However, for your information, the gas distribution company in Greater London is Cadent Gas. If you wanted to get in touch with them for whatever reason, you can ring them on 0345 835 1111.

Should you experience a powercut, or simply need some up-to-date information about energy in Greater London, contacting your District Network Provider is your best bet.

Company name	Company number
Greater London UK Power Networks Emergency Number	0800 31 63 105
Greater London UK Power Networks General Number	0800 029 4285
Greater London Cadent Gas Number	0345 835 1111

You can also visit their website for more info:

UK Power Networks	Cadent Gas
UK Power Networks website	Cadent Gas website

British Gas: Contact Details 2020

Type of Enquiry	Number to contact
General Enquiries Do you have a general question, query or concern about your British Gas bill, energy plan, smart meter, or anything else? Give this number a ring!	0333 202 9802 Open from 8am to 8pm during the week, 8am to 6pm on Saturday, 10am to 4pm on Sunday.
Top up plans Top up plans come with their own specific queries. Luckily, British Gas have a separate number for these.	0330 100 0303 8am to 8pm during the week, 8am to 6pm on Saturday.
Complaints Complaints can be awkward, but they are important to raise. Here is the British Gas complaints line.	0333 202 9532 8am to 8pm during the week, 8am to 6pm on Saturday Or send an email to: customercomplaints@britishgas.co.uk
Complaints Pay As You Go You might have a complaint about your PAYG plan. PAYG tariffs are pretty different from regular plans, so you can ring this number to chat to an expert who will advise you on your issue.	0333 202 9433 8am to 8pm during the week, 8am to 6pm on Saturday
British Gas Home Services complaints Now, if you have a complaint about something totally different regarding Home Services, this is the number for you!	0333 200 8899 24 hours a day, seven days a week
British Gas HomeCare Do you need some advice about British Gas HomeCare? Need to take out cover for a breakdown or a repair? Give this number a ring.	020 3936 0059 24 hours a day, seven days a week
Urgent breakdown	0333 200 8899 24 hours a day, seven days a week
Less urgent one-off repairs	0333 202 9799 8am to 8pm during the week, 8am to 6pm on Saturday
British Gas boilers The number for all things British Gas boilers.	0333 202 9450 Monday to Friday from 8am-8pm or Saturday from 8am-6pm
New home set up Moving house? Exciting! Want to stick with or move to British Gas? Cool! This is the number to ring.	0333 202 9802
New customer Not a British Gas customer yet but want to know more about their plans and how to switch? This is the number for you.	0333 202 9505 8am to 8pm during the week, 8am to 6pm on Saturdays
Business energy - New customer Call this number to get a quote on switching your business energy plan over to British Gas	0333 414 5739
Business energy - General enquiries Call this number if you have any queries about British Gas business energy	0333 331 0576 Monday to Friday from 8am-6pm or Saturday from 9am-1pm

Discover British Gas in the biggest cities of Greater London county:

And in the smaller cities that make up the county:

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