Switching to British Gas in Greenwich, London
The British Gas energy supply for Londoners
Last update: March 2021
Though you are a resident of London, you are more than that. You belong in Greenwich, home to 121114 inhabitants and 48573 households. London is the one the UK's most prominent cities, home to 121114 inhabitants, for a total of 48573 households. British Gas, the largest energy supplier in the UK is obviously available in such a district. On this page we've outlined all the information you need about switching over to British Gas in Greenwich. They have a pretty big range of tariffs available, from dual fuel to green energy.
So, if you want to join the 13 million others who are currently fuelled by British Gas when you move over to Greenwich, you've come to the right place. At Switch Plan, our aim is to find you the best plan for your property. If you decide you want to make the switch over to a British Gas tariff, you can ring up their number for new customers on 0333 202 9505, or you can chat to one of our experts to find an alternative energy option by ringing us on 0330 054 0018.
How to setup your British Gas contract in Greenwich, London?
Have you just moved to Greenwich? Lucky you! Whether you are recent resident of Greenwich or have lived in the area for a while now, you are now one of the 121114 inhabitants of Greenwich, and you'll want to start fuelling up your home as soon as possible. That's where we come in. All we need from you is a few simple pieces of information before we can carry out your energy switch.
- Don't forget to take a meter reading in your previous house to make sure that you don't pay for what you don't use. Write it down, and leave it in a safe place for the next inhabitants of the property. You need to have this information just in case your previous provider requires it.
- Next step, moving in to your new place in Greenwich! Make sure you do the same thing - write down the meter reading in your new home. We know this might not feel like your number 1 priority as you unpack your bags, but we promise it's worth it to make sure you're not overpaying for your gas and electricity.
- You will probably take on the contract of the previous inhabitants of the property and you'll keep it until you decide to switch. If you can't find the details of the previous resident of the house, don't worry! Follow this link to the Meter Pont Administration tool to find out who supplies the energy to the property.
- Now you are ready to find the cheapest electricity supplier and switch!
Switching your energy provider is easier than it sounds, so don't be put off! Switch Plan makes it easy. Just give us a ring on 0330 054 0018 and we will carry out a free price comparison service based on current tariffs on the market and your personal energy needs.
Are British Gas' energy plans expensive for the average resident of Greenwich?
The biggest of the 'Big 6', British Gas have a lot of plans to choose from. However, this doesn't mean that they have the cheapest tariffs available. On the level of $region, and indeed on a national level, British Gas do not offer the most affordable tariffs. Many customers on TrustPilot have expressed dissatisfaction with the cost of tariffs, causing them to switch over to a different supplier.
How can I contact British Gas in London?
Switch Plan is always available to help residents of Greenwich switch their plan to British Gas. Nevertheless, you can also contact British Gas directly.
| Type of Enquiry | Number to contact |
|---|---|
| General Enquiries General enquiries surrounding your bill. |
0333 202 9802 Open from 8am to 8pm during the week, 8am to 6pm on Saturday, 10am to 4pm on Sunday. |
| Top up plans General Enquiries surrounding PAYG tariffs. |
0330 100 0303 8am to 8pm during the week, 8am to 6pm on Saturday. |
| Complaints General complaints service. |
0333 202 9532 8am to 8pm during the week, 8am to 6pm on Saturday Or send an email to: customercomplaints@britishgas.co.uk |
| Complaints Pay As You Go Complaints specifically related to Pay As You Go tariffs. |
0333 202 9433 8am to 8pm during the week, 8am to 6pm on Saturday |
| British Gas Home Services complaints Complaints for British Gas home services. |
0333 200 8899 24 hours a day, seven days a week |
| British Gas HomeCare Enquiries surrounding your British Gas HomeCare plan, such as emergency or repair cover. |
020 3936 0059 24 hours a day, seven days a week |
| Urgent breakdown | 0333 200 8899 24 hours a day, seven days a week |
| Less urgent one-off repairs | 0333 202 9799 8am to 8pm during the week, 8am to 6pm on Saturday |
| British Gas boilers General enquiries surrounding British Gas boilers |
0333 202 9450 Monday to Friday from 8am-8pm or Saturday from 8am-6pm |
| New home set up Switching to British Gas in your new property |
0333 202 9802 |
| New customer Switching to British Gas as a new customer |
0333 202 9505 8am to 8pm during the week, 8am to 6pm on Saturdays |
| Business energy - New customer For British Gas business energy quotes |
0333 414 5739 |
| Business energy - General enquiries General enquiries about British Gas business energy |
0333 331 0576 Monday to Friday from 8am-6pm or Saturday from 9am-1pm |
British Gas prices, dual fuel rates & tariffs in Greenwich
In this section, you will find all British Gas prices in Greenwich.
While dual fuel is increasingly common, some households still opt for separate gas and electricity tariffs. However, British Gas actually encourages dual fuel, as it is far more convenient to keep all your costs in one place with one plan. In fact, British Gas claim that dual fuel might even be cheaper for you. Call us and we will tell you everything about these dual fuel savings.
How do I contact British Gas in Greenwich?
It is quite easy to contact British Gas. If you are already a customer of British Gas, you can ring their customer service line at 0333 202 9802. The also have an app where customers can submit meter readings, book a utility service, paying your bills, etc.
However, if your looking how to switch energy suppliers or would like to know about more option when switching, then go on and give our experts a call at Switch Plan at 0330 054 0018
Enquiries that you may have regarding your existing account, such as querying a bill or changing the way you pay your bills.
Open from 8am to 8pm during the week, 8am to 6pm on Saturday, 10am to 4pm on Sunday.
For all queries related to Pay As You Go billing: topping up, changing from pay as you go to direct debit and using emergency credit.
8am to 8pm during the week, 8am to 6pm on Saturday.
If you have a complaint that you would like resolved or acknowledged by British Gas.
8am to 8pm during the week, 8am to 6pm on Saturday
Or send an email to: customercomplaints@britishgas.co.uk
Complaints specifically related to Pay As You Go tariffs.
8am to 8pm during the week, 8am to 6pm on Saturday
Complaints number and address that are separate from the complaints service for gas and electricity customers
24 hours a day, seven days a week
Cover for any breakdowns or repairs needed for your boiler and central heating system, as well as annual servicing and even electrical appliance repairs.
24 hours a day, seven days a week
24 hours a day, seven days a week
8am to 8pm during the week, 8am to 6pm on Saturday
Buying, installing or replacing a British Gas boiler
Monday to Friday from 8am-8pm or Saturday from 8am-6pm
Number to call to help you set up your new home if you want to continue to receive your energy from British Gas
If you're not a British Gas customer but you want to find out more about their energy tariffs
8am to 8pm during the week, 8am to 6pm on Saturdays
To get a quote to potentially switch your business energy to British Gas
If you currently use British Gas Business to supply energy to your company premises and you want to speak to someone about your business energy account
Monday to Friday from 8am-6pm or Saturday from 9am-1pm
British gas: Customer reviews in 2021
Customer service is definitely one of the factors that you should be looking into when switching energy suppliers. At Switch Plan, we believe it is important for our customers to know what the British Gas reviews are. As a matter of fact, most of British Gas’ customers are very loyal to the supplier: 14 percent of their customers have been with the supplier for over 20 years. And, according to Truspilot, this is what 47,609 customers think about British Gas: * 22,435 (47%) were rated “Excellent” * 7,387 (16%) were rated “Great” * 3,775 (8%) were rated “Average” * 2,666 (6%) were rated “Poor” * 11,346 (24%) were rated “Bad”.
If you would like to know more information about British Gas, we have an extensive article on British Gas reviews so that you get all the information that you need.
Gas rates
| Name of the Plan | Tariff value | Unit Price (direct debit)
price/kWh |
Standing Charge (direct debit)
price/kWh |
Unit Price (cash payment)
price/kWh |
Standing Charge (cash payment)
price/day |
|---|---|---|---|---|---|
| Home Energy Secure | 24 months fixed | 3.358 p |
23.431 p |
3.541 p |
27.85 p |
| Energy with Boiler Cover | 18 months fixed | 3.358 p |
23.47 p |
3.541 p |
27.889 p |
| Green Future | 24 months fixed | 3.358 p |
28.127 p |
3.541 p |
32.546 p |
| Electric Drivers Energy Plan | 18 months fixed | 3.609 p |
23.6 p |
3.801 p |
27.937 p |
| Standard Variable | Variable | 3.609 p |
23.6 p |
3.801 p |
27.937 p |
| Safeguard PAYG | Variable | 3.392 p |
34.610 p |
/ |
/ |
Who is the DNO for Greenwich ?
SGN distributes gas around the 48573 households of Greenwich. No, it doesn't appear by magic, which is a shame. Instead a relatively complex system of pipes connect all the gas in the UK, forming the gas distribution network. 8 separate networks form part of this system, which are then overseen by gas distribution companies, of which there are 4. These are the top dogs who you will probably never need to get in touch with, since any issue can likely be managed by your direct supplier. However, should you need to chat to one of their experts, you can ring them on 0345 835 1111.
For electricity, UK Power Networks is the company in charge.
When should you contact your DNO?
Local county DNOs (Distribution Network Operators) are available to Londoners should they experience an emergency, a power-cut, or any other urgent matter.
When should I contact my DNO?
Calling your Distribution Network Operator will be necessary in case of emergency or to seek out up-to-date information about energy in Greater London. Londoners should contact the emergency number here should they experience a powercut in London - Greenwich, or any other urgent matter. Alternatively, their general number is provided should you need up-to-date information.
In Greenwich, what on average is the price per kwh?
Paying -6.67% less than the UK national average, residents of Greenwich tend to pay £9.93 for an average kWh.