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Switching to British Gas in Croydon, London

papernest disclaims that they are not currently in partnership with British Gas

The British Gas energy supply for Londoners

Last update: March 2021

Whether you're moving to Croydon or if you've already been a proud resident of Croydon for several years already, we're here to help you get the best energy deal available. Croydon holds 273548 inhabitants, a non negligible part of the total 273548 inhabitants of London. British Gas, the largest energy supplier in the UK is obviously available in Croydon. Here's everything you need to know about this energy supplier in Croydon. Whatever your energy needs, we're sure British Gas would have something for you.

If you decide that British Gas is for you when you make the move over to Croydon, we've outlined all the information you need about switching over to British Gas in London. However, on this page So, if you decide you want an alternative energy plan, cheaper and maybe better suited to your specific needs ring up one of our experts on 0330 054 0018 and they can guide you. Either way, we'll make sure that you kick start your energy supply in Croydon in no time.

How to sign onto a British Gas contract in Croydon, London Activar la compatibilidad con lectores de pantalla

After moving to Croydon, there are some steps you must follow to start powering up your new home! Whether you have been a resident of Croydon for a while now, or are a new resident of Croydon, follow these steps to get you set up.

  • When you leave your previous residence, don't forget to take a meter reading, write it on a note and keep it somewhere safe. This is to ensure that you don't get charged for the energy you don't use, and your previous supplier might require this information at some point.
  • Now, you need to do the same in your new house in Croydon! Find the meter in the property, and write down the reading. Again, this is to make sure you are not overcharged for gas and electricity that you didn't use. You might not ever need to provide this information, but it's important to have it to hand just in case you want to query an energy bill.
  • It's likely that you will onboard the contract of the previous residents of the property. You can keep it until you decide to switch energy suppliers. If the previous inhabitants didn't write down the meter reading, don't fear! You can visit the to find out who supplies energy to your new property.
  • Now you are ready to call us and find the cheapest gas and electricity supplier and switch.

We told you it was easy! Now that you have all the information you'll need to provide to our experts, you can ring us up and we can start the switching process. Switching your energy provider is easier than it sounds, so don't be put off! Switch Plan makes it easy. Just give us a ring on 0330 054 0018 and we will carry out a free price comparison service based on current tariffs on the market and your personal energy needs.

How expensive are British Gas' plans for the 108650 households across Croydon?

As you know by now, British Gas are the largest energy supplier in the UK. The biggest of the 'Big 6', they have a range of tariffs on offer for their customers. However, this doesn't mean that they necessarily have affordable tariffs. In fact, according to TrustPilot, lot's of customers have actually switched away from British Gas due to the high cost of their energy plans.

How can I get in touch with British Gas in Croydon?

Switch Plan is always available to help residents of Croydon switch their plan to British Gas. Nevertheless, you can also contact British Gas directly.

Type of Enquiry Number to contact
General Enquiries
General enquiries surrounding your bill.
0333 202 9802

Open from 8am to 8pm during the week, 8am to 6pm on Saturday, 10am to 4pm on Sunday.
Top up plans
General Enquiries surrounding PAYG tariffs.
0330 100 0303

8am to 8pm during the week, 8am to 6pm on Saturday.
Complaints
General complaints service.
0333 202 9532

8am to 8pm during the week, 8am to 6pm on Saturday

Or send an email to: customercomplaints@britishgas.co.uk
Complaints Pay As You Go
Complaints specifically related to Pay As You Go tariffs.
0333 202 9433

8am to 8pm during the week, 8am to 6pm on Saturday
British Gas Home Services complaints
Complaints for British Gas home services.
0333 200 8899

24 hours a day, seven days a week
British Gas HomeCare
Enquiries surrounding your British Gas HomeCare plan, such as emergency or repair cover.
020 3936 0059

24 hours a day, seven days a week
Urgent breakdown
0333 200 8899

24 hours a day, seven days a week
Less urgent one-off repairs
0333 202 9799

8am to 8pm during the week, 8am to 6pm on Saturday
British Gas boilers
General enquiries surrounding British Gas boilers
0333 202 9450

Monday to Friday from 8am-8pm or Saturday from 8am-6pm
New home set up
Switching to British Gas in your new property
0333 202 9802
New customer
Switching to British Gas as a new customer
0333 202 9505

8am to 8pm during the week, 8am to 6pm on Saturdays
Business energy - New customer
For British Gas business energy quotes
0333 414 5739
Business energy - General enquiries
General enquiries about British Gas business energy
0333 331 0576

Monday to Friday from 8am-6pm or Saturday from 9am-1pm

Plans and dual fuel mixes available with British Gas in Croydon

Keep reading to find up-to-date British Gas tariffs in Croydon.

While some households still prefer to keep their gas and electricity bills separate, dual fuel is becoming more and more popular. However, British Gas declare that dual fuel is the cheapest and most convenient option.

How can I get in touch with British Gas in Croydon?

If you need to contact British Gas for any query, it is actually quite easy. If you are an existing customer of British Gas, then you should ring 0333 202 9802 . British Gas also has an app where you can submit meter readings, book a utility service, pay your bills, etc.

However, if you would like to explore your options when it comes to choosing an energy supplier, feel free to give us a call! You can ring us at 0330 054 0018

Type of Enquiry Number to contact General Enquiries
Enquiries that you may have regarding your existing account, such as querying a bill or changing the way you pay your bills.
0333 202 9802

Open from 8am to 8pm during the week, 8am to 6pm on Saturday, 10am to 4pm on Sunday. Top up plans
For all queries related to Pay As You Go billing: topping up, changing from pay as you go to direct debit and using emergency credit.
0330 100 0303

8am to 8pm during the week, 8am to 6pm on Saturday. Complaints
If you have a complaint that you would like resolved or acknowledged by British Gas.
0333 202 9532

8am to 8pm during the week, 8am to 6pm on Saturday

Or send an email to: customercomplaints@britishgas.co.uk Complaints Pay As You Go
Complaints specifically related to Pay As You Go tariffs.
0333 202 9433

8am to 8pm during the week, 8am to 6pm on Saturday British Gas Home Services complaints
Complaints number and address that are separate from the complaints service for gas and electricity customers
0333 200 8899

24 hours a day, seven days a week British Gas HomeCare
Cover for any breakdowns or repairs needed for your boiler and central heating system, as well as annual servicing and even electrical appliance repairs.
020 3936 0059

24 hours a day, seven days a week Urgent breakdown
0333 200 8899

24 hours a day, seven days a week Less urgent one-off repairs
0333 202 9799

8am to 8pm during the week, 8am to 6pm on Saturday British Gas boilers
Buying, installing or replacing a British Gas boiler
0333 202 9450

Monday to Friday from 8am-8pm or Saturday from 8am-6pm New home set up
Number to call to help you set up your new home if you want to continue to receive your energy from British Gas
0333 202 9802
New customer
If you're not a British Gas customer but you want to find out more about their energy tariffs
0333 202 9505

8am to 8pm during the week, 8am to 6pm on Saturdays Business energy - New customer
To get a quote to potentially switch your business energy to British Gas
0333 414 5739
Business energy - General enquiries
If you currently use British Gas Business to supply energy to your company premises and you want to speak to someone about your business energy account
0333 331 0576

Monday to Friday from 8am-6pm or Saturday from 9am-1pm

How is British Gas’ customer service?

It seems that British gas has mixed reviews when it comes to customer service. At Switch Plan, we recommend looking at Citizens Advice for any supplier reviews. Another handy tool is Trustpilot and according to them, here is what British Gas’s customers say about them: Out of 47,609 reviews left by customers: * 22,435 (47%) were rated “Excellent” * 7,387 (16%) were rated “Great” * 3,775 (8%) were rated “Average” * 2,666 (6%) were rated “Poor” * 11,346 (24%) were rated “Bad”.

Also, British Gas has a loyal customer base: According to an independent survey, 14 percent of their customers have been with British Gas for over 20 years. Fortunately there is loads of information about British Gas. For more information about what British Gas’ customers think about them, check out our article that provides you with all the information that you might need: British Gas Reviews.

Gas plans

Name of the Plan Tariff value Unit Price (direct debit)

 

price/kWh
Standing Charge (direct debit)

 

price/kWh
Unit Price (cash payment)

 

price/kWh
Standing Charge (cash payment)

 

price/day
Home Energy Secure 24 months fixed
3.358 p
23.431 p
3.541 p
27.85 p
Energy with Boiler Cover 18 months fixed
3.358 p
23.47 p
3.541 p
27.889 p
Green Future 24 months fixed
3.358 p
28.127 p
3.541 p
32.546 p
Electric Drivers Energy Plan 18 months fixed
3.609 p
23.6 p
3.801 p
27.937 p
Standard Variable Variable
3.609 p
23.6 p
3.801 p
27.937 p
Safeguard PAYG Variable
3.392 p
34.610 p
/
/

Who is the DNO for Croydon ?

SGN distributes gas around the 108650 households of Croydon. No, it doesn't appear by magic, which is a shame. Instead a relatively complex system of pipes connect all the gas in the UK, forming the gas distribution network. 8 separate networks form part of this system, which are then overseen by gas distribution companies, of which there are 4. These are the top dogs who you will probably never need to get in touch with, since any issue can likely be managed by your direct supplier. However, should you need to chat to one of their experts, you can ring them on 0345 835 1111.

For electricity, UK Power Networks is the company in charge.

When should I contact my DNO?

Calling your Distribution Network Operator will be necessary in case of emergency or to seek out up-to-date information about energy in Greater London. Londoners should contact the emergency number here should they experience a power-cut in London - Croydon, or any other urgent matter. Alternatively, their general number is provided should you need up-to-date information.

Do I ever need to reach my Distribution network operator?

Local county DNOs (Distribution Network Operators) are available to Londoners should they experience an emergency, a powercut, or any other urgent matter.

What's the average price per kwh in Croydon?

According to the most recent data, £9.93 is what a resident of Croydon pays on average for a kWh in Croydon. Relative to the UK national average, this is -6.67% less.

Learn more about our policy control, processing and publication of opinions: click here
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