Switching to British Gas in Durham County

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Last update: March 2021

Have you just moved to a new property in the lovely Durham County? Before you get started, here are some things you should know about energy in your new area. We know that your first priority might not be getting your energy up and running, so that's why we want to sort it all out for you.

You probably want to know a bit about the energy supply in your new area. Durham County is the 29th most populated county in the UK. A fair share of this population lives around the cities of Darlington, Hartlepool and Stockton-on-Tees. Energy is distributed by Northern Powergrid to the 75,725 households that make up the whole county. British Gas have a large range of energy plans available for both new and existing customers. Whatever your energy needs, we're sure British Gas would have something for you.

If you decide that British Gas is for you when you make the move over to Durham County and want to join their 13 million other customers, you can ring up their number for new customers on 0333 202 9505. However, on this page we've outlined all the information you need about switching over to British Gas in Durham County. So, if you decide you want an alternative energy plan, ring up one of our experts on 0300 054 0018 and they can guide you. Either way, we'll make sure that you kick start your energy supply in Durham County in no time.

Who are my gas & electricity distribution network operators in Durham County?

Who is my local gas distributor in Durham County?

In Durham County, the gas distribution company is Northern Gas Networks. This might not mean much to you, since we don't usually need to get in touch with gas distribution companies, but instead liaise through our energy suppliers. But at the end of the day, gas travels through a complex networks of pipes underground before it arrives in your home, so this could prove useful information. If you wanted to get in touch with them for whatever reason, you can ring them on 0800 040 7766.

If you need some up-to-date information, or are experiencing a powercut in Durham County, then you should get in touch directly with your District Network Provider.

Company name	Company number
Durham County Northern Powergrid Emergency Number	0800 375675
Durham County Northern Powergrid General Number	0800 011 3332
Durham County Northern Gas Networks Number	0800 040 7766

You can also visit their website for more info:

Northern Powergrid	Northern Gas Networks
Northern Powergrid website	Northern Gas Networks website

Switching to British Gas

How much, on average, does a kWh cost in Durham County?

A kWh in Durham County typically costs around £11.01. Energy consumption can be localised via postcodes in the UK. Based on government data, we estimated that the average yearly consumption in Durham County is 3,542.93 kWh while the yearly median consumption is 3,087.94 kWh.

the tool of Meter Point Administration and find out who your new supplier is..

British Gas have plenty of information on their website about switching over to one of their plans. However, if you want free, impartial information about making this switch, don't hesitate to give us a ring on 0330 054 0018 and we can talk you through the best plan for you.

Moving house can be a difficult and time-consuming process, but at Switch Plan we want to make it as easy as possible and take care of your energy plan for you. In Durham County, British Gas is the most popular energy provider. However, this might not mean that they have the best plans for you and your energy needs. Remember, you can contact us on 0330 054 0018 to discuss your energy options.

British Gas plans and tariffs in Durham County

Gas plans

Name of the Plan	Tariff value	Unit Price (direct debit) price/kWh	Standing Charge (direct debit) price/kWh	Unit Price (cash payment) price/kWh	Standing Charge (cash payment) price/day
Home Energy Secure	24 months fixed	3.253 p	22.647 p	3.431 p	26.984 p
Energy with Boiler Cover	18 months fixed	3.253 p	22.686 p	3.431 p	27.023 p
Green Future	24 months fixed	3.253 p	27.343 p	3.431 p	31.680 p
Electric Drivers Energy Plan	18 months fixed	3.494 p	23.600 p	3.680 p	27.937 p
Standard Variable	Variable	3.494 p	23.600 p	3.680 p	27.937 p
Safeguard PAYG	Variable	3.287 p	34.610 p	/	/

Single Electricity plans

Name of the Plan	Tariff value	Unit Price (direct debit) price/kWh	Standing Charge (direct debit) price/kWh	Unit Price (cash payment) price/kWh	Standing Charge (cash payment) price/day
Home Energy Secure	24 months fixed	16.630 p	20.834 p	17.518 p	24.984 p
Energy with Boiler Cover	18 months fixed	16.630 p	20.873 p	17.518 p	25.023 p
Green Future	24 months fixed	16.630 p	25.530 p	17.518 p	29.680 p
Electric Drivers Energy Plan	18 months fixed	/	/	/	/
Standard Variable	Variable	16.630 p	21.356 p	17.518 p	25.506 p
Safeguard PAYG	Variable	16.450 p	26.740 p	/	/

Two rates energy plans

Name of the Plan	Tariff value	Day Time Unit Price (direct debit) price/kWh	Night Time Unit Price (direct debit) price/kWh	Standing Charge (direct debit) price/kWh	Day Time Unit Price (cash payment) price/kWh	Night Time Unit Price (cash payment) price/kWh	Standing Charge (cash payment) price/day
Home Energy Secure	24 months fixed	20.500 p	8.061 p	18.826 p	21.598 p	8.493 p	24.984 p
Energy with Boiler Cover	18 months fixed	20.500 p	8.061 p	18.865 p	21.598 p	8.493 p	25.023 p
Green Future	24 months fixed	20.500 p	8.061 p	23.522 p	21.598 p	8.493 p	29.680 p
Electric Drivers Energy Plan	18 months fixed	19.048 p	4.476 p	23.810 p	20.146 p	4.947 p	25.023 p
Standard Variable	Variable	20.727 p	8.152 p	21.435 p	21.825 p	8.584 p	25.506 p
Safeguard PAYG	Variable	20.410 p	8.232 p	26.820 p	/	/	/

British Gas: Contact Details 2020

Type of Enquiry	Number to contact
General Enquiries Do you have a query about your plan? A concern about your bill? A question about your smart meter? This is the number to call.	0333 202 9802 Open from 8am to 8pm during the week, 8am to 6pm on Saturday, 10am to 4pm on Sunday.
Top up plans Instead of general queries, this number is more specifically for questions around your PAYG tariff.	0330 100 0303 8am to 8pm during the week, 8am to 6pm on Saturday.
Complaints Do you have a complaint you would like resolved by British Gas? Ring this number and they will sort it for you.	0333 202 9532 8am to 8pm during the week, 8am to 6pm on Saturday Or send an email to: customercomplaints@britishgas.co.uk
Complaints Pay As You Go If you have a specific complaint about your PAYG tariff, then you should give this number a ring, and one of British Gas' representatives will be able to sort it out for you.	0333 202 9433 8am to 8pm during the week, 8am to 6pm on Saturday
British Gas Home Services complaints This is the number to ring should you have a specific complaint about services that do not relate to gas and electricity, but instead home services.	0333 200 8899 24 hours a day, seven days a week
British Gas HomeCare Do you have questions about British Gas Homecare? Do you need cover for a breakdown or a repair? Do you have a question about your central heating system? Call this number!	020 3936 0059 24 hours a day, seven days a week
Urgent breakdown	0333 200 8899 24 hours a day, seven days a week
Less urgent one-off repairs	0333 202 9799 8am to 8pm during the week, 8am to 6pm on Saturday
British Gas boilers Buying, installing or replacing a British Gas boiler	0333 202 9450 Monday to Friday from 8am-8pm or Saturday from 8am-6pm
New home set up Moved house and want to stick with British Gas? Give this numeber a ring.	0333 202 9802
New customer Making the switch over to British Gas is super easy. If you're a new customer and you want to know more about British Gas Tariffs, then call this number and you can be advised about available energy plans.	0333 202 9505 8am to 8pm during the week, 8am to 6pm on Saturdays
Business energy - New customer If you want to switch your company over to a British Gas tariff, then this is the number you should ring for business enquiries.	0333 414 5739
Business energy - General enquiries If you currently use British Gas Business to supply energy to your company premises and you want to speak to someone about your business energy account	0333 331 0576 Monday to Friday from 8am-6pm or Saturday from 9am-1pm

Discover British Gas in the biggest cities of Durham County county:

And in the smaller cities that make up the county:

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