Is Octopus Energy Business right for your business?
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As well as offering domestic gas and electricity, Octopus Energy Business provides business users with energy tariffs. The supplier offers standard deals as well as packages specially designed for niche businesses. If youโre currently considering switching your business over to Octopus Energy, keep reading to find out if this business energy supplier is really right for you.
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The coronavirus pandemic is likely to affect all of our personal finances. However, the UK lockdown will not affect the services we provide. Our team of experts are working hard to ensure that you make savings on your energy bill by switching suppliers. Read more about your energy supply during COVID-19 here.
One of the biggest energy suppliers outside of the big six, Octopus Energy serves more than 1.4 million customers around the country. Octopus Energy has gained this significant 5% market share by achieving consistently good reviewers and scoring well in industry assessments.
The company offers 100% renewable energy, allowing customers to lower their carbon footprint while enjoying excellent customer service and affordable tariffs. The companyโs simple, transparent prices make bills easier to understand, while their low energy rates ensure a steady stream of customers switching to the supplier.
Does Octopus Energy do business tariffs?
Octopus Energy offers a choice of tariffs specifically aimed at business customers. The two main features of Octopus Energy business tariffs are straight forward, fixed rate deals and 100% green electricity. Fixed rates set the price of your energy for a whole year. This can be a real bonus if youโre working to a tight budget.
Like its domestic deals, all Octopus Energy business tariffs come with 100% green electricity. This energy is generated by solar, wind and water installations.
As well as standard tariffs, Octopus Energy offers a choice of specialist deals. These are aimed at companies in the energy business such as solar developers, charging companies and people running vertical farms.
Main features of Octopus Energy business tariffs:
- Fixed rate tariffs
- 100% renewable electricity
- Excellent customer service
- Specialist products available
Octopus Energy Business: Electricity Tariffs
All Octopus Energy electricity tariffs for business come with 100% renewable energy. This means companies switching to the supplier from a conventional energy provider will automatically lower their carbon footprint.
Using 100% renewable energy is great for the environment โ itโs also good for business. Companies that actively select green alternatives can promote their eco-credentials to their customer base. With more and more customers choosing to spend with businesses that care about the environment, this can be great for business.
Of the renewable electricity that Octopus Energy supplies, the majority comes from wind power. Solar also makes up a large proportion of their energy supply with hydropower making up the rest.
Octopus Energy renewable electricity mix:
Wind | 75.3% |
---|---|
Solar | 21% |
Hydro | 3.7% |
Octopus Energy Business: Gas Tariffs
Octopus Energy currently doesnโt list any business gas tariffs on its website as Octopus Energy doesnโt have dedicated business gas offers. Instead, the company simply replicates the tariffs of domestic gas to business customers.
Switching Your Business Energy to Octopus Energy
Switching energy suppliers as a business customer isnโt quite the same as changing providers as a domestic user. Instead of using a switching service or getting in touch with the supplier directly, youโll need to use a broker to arrange the switch for you.
The broker will be responsible for checking all available deals and finding you the best rate. When they find a tariff youโre happy with, theyโll ask you to confirm you want to switch and then arrange for your contract to be transferred to the new supplier the day after your current deal ends.
The broker is paid for this service by the energy provider you switch to. However, the energy company will add the equivalent amount onto your bill, so in reality, it will be you paying for the brokerage service.
How to move Business Premises With Octopus Energy?
If youโre an Octopus Energy customer and want to stay with the supplier when your business relocates, youโll need to get in touch with the company about a month before you move. This will give Octopus Energy plenty of time to switch your deal to your new address and make the move as smooth as possible.
On the day your business moves, youโll need to take a meter reading and send it to Octopus Energy. This will allow them to generate an accurate bill for your old location. When you get to your new premises, youโll need to take another meter reading and submit it to the company.
Octopus Energy Business: Customer Reviews
Octopus Energy is one of the best rated energy suppliers in the UK. The company gets consistently good reviews for its customer service, bill accuracy, complaint handling, digital tools and value for money.
Impartial online reviews for the supplier include:
โVery good at answering email which I like as it’s my preferred method of communication.โ
โIt’s easy to add meter readings and see bills. They email when my new bill is ready to view.โ
โI can honestly say that Octopus Energy are one of the only energy companies that I actually trust at this moment in time. Their energy tariffs are the best I can find. Their monthly bills are clear and concise.โ
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FAQ
What other Products & Services does Octopus Energy Business Energy provide?
Octopus Energy is a gas and electricity supplier. It doesnโt offer smart home services or other related products. However, the company does have a range of specialist energy deals that may suit certain businesses.
Do they offer Smart Meters?
Octopus Energy does offer Smart Meters. The company is currently rolling out smart meters to customers across the UK. If you want a Smart Meter, give Octopus Energy a call to find out if they are available in your area.
How must you communicate your business meter readings?
If you already have a Smart Meter, your business meter readings will be sent to Octopus Energy automatically. If you donโt have a Smart Meter, youโll need to take meter readings manually. Once youโve take a meter reading, call Octopus Energy, or log into the customer area on their website, to submit the figures
How to get in contact with Octopus Energy
You can get in touch with Octopus Energy by emailing business@octopus.energy or calling the company on 0808 164 1088. Alternatively, get in touch via Facebook or Twitter.
Updated on 11 Dec, 2020
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