Together Energy customers transferred to British Gas. What are the effects on tariffs?


Quite quickly in 2022, Together Energy has announced that they are unable to continue doing business. Incumbent clients will be automatically switched to British Gas by Ofgem. Together Energy could not withstand the UK energy crisis, unfortunately. The high wholesale prices for gas and electricity have rendered them unable to remain profitable.
Last updated: November 2022

Together Energy clients transferred to British Gas
Together Energy regrettably has been forced to stop operating. To assist you on what the best steps are to take, visit our page specifically for Together Energy customers.

Ukraine conflict and the energy crisis

As you may have heard on the news, the UK energy market crisis is driving up energy costs and putting several energy suppliers out of business. Energy companies are slowly opening up for new clients and therefore, we will start with our switching supplier service as well. Given the developments in the Ukraine conflict, the market might still react again in the coming weeks. To learn more about this and stay updated you can read our page on the UK energy crisis.

Together Energy Together Energy
Founded 2016
Closed 2022
Phone number 0141 846 1520
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Address Erskine House, North Avenue, Clydebank G81 2DR
Number of customers 150,000

Next steps for customers

There are certain actions that they can undertake to minimize risks at the moment. In this article, we touch opon how Together Energy was pushed out of business as well as what steps to take.

Together Energy has gone bust: What should customers do?

At the moment the best thing to do is to wait until British Gas contact you. They will give the rates that you will be subjected. You can also discuss potential other options that they might have for you.


British Gas average annual total tariff costs

Here break down the average annual total costs of each of British Gas’s most popular tariffs. These costs are assuming the household has a standard meter and are listed as dual fuel bundles, but each gas and electricity tariff is available for individual purchase as well!

Below you can find the cost information associated with these tariffs.

Plan Tariff type Average electricity annual cost (£/year) Average gas annual cost (£/year) Average total annual cost (£/year)
British Gas Standard Variable Variable Rate £ 1,034.09* £ 576.61* £ 1,610.71*
HomeEnergy Secure 24 Month Fixed Rate £ 707.54* £ 552.41* £ 1,259.94*
HomeEnergy Secure 26 Month Fixed Rate £ 1,054.11* £ 969.59* £ 2,023.70*
Complete Protection 12 Month Fixed Rate £ 1,054.26* £ 969.74* £ 2,024.00*
Green Future 26 Month Fixed Rate £ 1,072.12* £ 987.60* £ 2,059.72*
Safeguard PAYG Prepayment £ 649.77* £ 509.38* £ 1,159.15*

* Prices vary from one city to another, so we display national averages
* Based on 2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year on average
Including 5% of VAT.

British Gas Variable Rate Tariffs

British Gas just has one variable rate tariff, the standard variable rate tariff. For this contract, the rates mirror the wholesale prices for Electricity and Gas. THe contract will see more volatility in your rates but gives you more flexibility as you do not have a contract or exit fees.

The costs associated with this tariff can be seen here:

Plan Tariff type Type of fuel Standing charge (p/day) Unit rate cost (p/kWh) Average total annual cost (£/year) Exit cost (£/fuel)
British Gas Standard Variable Variable Rate Electricity 27.40 p* 20.84 p* £ 1,034.09* £ 0.00
British Gas Standard Variable Variable Rate Gas 26.12 p* 4.01 p* £ 576.61* £ 0.00

* Prices vary from one city to another, so we display national averages Prices are accurate as of 18/10/2021.
* Based on 2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year on average
Including 5% of VAT.

Fixed Rate and Economy 7 rates

British Gas also offers several options for fixed rates, prepayment rates and also Economy 7 rates. You can find an overview here to see fixed rates, prepayment energy rates and economy 7 rates of British gas.

Can I switch suppliers right now?

You are always free to switch suppliers. However, the current circumstances in the energy market do not make it the best time to switch. The chances of finding lower rates are slim.

Do I have to stay with British Gas?

You do not have to stay, however, ever-rising gas and electricity prices make switching less attractive. It would be difficult to find a deal that will save money. Also British Gas is one of the more stable suppliers at the moment, you can be pretty sure that they will remain in business for the foreseeable future.

What happens if I was in the process of switching suppliers when Together Energy went bust?

It should not influence your switching process. Everything should be handled automatically normally.

What were the tariffs at Together Energy?

Together energy offered several different types of plans. Below we have an overview of the plans that were available, also with prices.

Average Annual Total Costs for each tariff plan

Below you can see the average annual total cost of all tariff plans offered by Together Energy at the moment. These average annual total costs are based on a number of factors such as your location, your energy use or even time of the day at which you use energy.
The below electricity rates are set to accommodate standard and smart meters, but Together Energy also offers electricity for homes that use an Economy 7 meter with their E7 tariff deals. You can view Together Energy’s E7 deals as well as the specific unit rates and standard charges associated with their other tariff deals on our Together Energy Tariff page.
The costs are broken down on the below table:

Plan Tariff type Average electricity annual cost (£/year) Average gas annual cost (£/year) Average total annual cost (£/year)
Green Together Smart Sum ExcVar Standard Variable Rate £ 548.30* £ 502.91* £ 1,051.21*
Green Together Smart Sum Exc25M Fixed 25 months £ 605.34* £ 527.73* £ 1,133.07*
Green Together Smart Sum Exc12M Fixed 12 Months £591.05* £542.43* £1,133.48*
Green Together Fixed Fixed 12 Months £ 1,352.53* £ 1,620.61* £ 2,973.14*
Green Together 25 Fixed 25 months £ 1,145.15* £ 1,251.87* £ 2,397.02*
Green Together 36 Fixed 36 Months £ 747.97* £ 669.19* £ 1,417.16*
Freedom Variable Variable £ 704.19* £ 575.50* £ 1,279.69*

* Prices vary from one city to another, so we display national averages Prices are accurate as of 18/10/2021.
* Based on 2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year on average
Including 5% of VAT.

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Should I switch supplier now?

It will be very difficult at the moment to find lower rates at different suppliers so we do not recommend switching for now.

I was in the process of switching from Together Energy, what will happen?

Your old and new supplier will still take care of your switch. There is no need to do anything for now.

Will my rate go up at British Gas?

Most companies face the consequences of the energy crisis, therefore, it is likely that tariffs will rise. This will probably also the case for British Gas their rates so you will pay more when transferred.

Should I do anything now that Together Energy has gone bust?

We advise you to wait for British Gas to contact you. You can talk about the options that are available with them.

Updated on 29 Jan, 2024

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